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The bus crew who take payments is rude, rushes you and doe not understand Ny State laws concerning disabilities. Have used the company fir years but now they hire unskilled staff. Drivers and reservation people are good, they need to retrain bus ticket takers
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Date of experience: September 2020
Helpful
The Jitney took us from NYC to Montauk and was on time. In fact, the staff were very friendly and helpful with our luggage and bicycles. But, and it's this big but that is responsible for this 1-star rating: there was no safety protocol in place. The Bus was rammed, there were maybe 50/55 passengers and only 3/4 seats left. That's really irresponsible and frankly unacceptable. We came back from Montauk on the LIRR, which was way less crowded and more comfortable.…
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Date of experience: August 2020
Helpful
They send a lengthy email about their safety measures during Covid but they are full of it. Currently riding on a Jitney, there are people not wearing masks. The woman behind me is sneezing and not wearing a mask. And it is fairly crowded. I recommend avoiding at all costs. The LIRR are doing a much better job at enforcing mask wearing and safety protocols.…
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Date of experience: August 2020
1 Helpful vote
Helpful
We were reluctant to take any public transportation to go on Memorial Day Weekend but we did and we were impressed how safe we felt on Jitney, both rides. Everybody wore masks, lots of empty seats on purpose to give personal space. Highly recommended. It took us was less money and time than our other option which was renting a car. All the Health Security measures were taken. Thanks!…
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Date of experience: May 2020
2 Helpful votes
Helpful
Response from Andrew L, Manager at Hampton Jitney
Responded Jun 3, 2020
Thank you for your feedback. Our team at Hampton Jitney works diligently each day to ensure the safety of our passengers. We hope to see you soon.
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Every Friday night I take the Hampton Jitney to Orient Point at 6:25 pm. Every night I have to do work, and the ride is extremely smooth and very easy to concentrate. The driver is extremely good and never short stopped, or had a rough turn and whatnot. Also, the driver is extremely nice, and even when I was the last person on the bus, he offered to take me right to my house. I have taken other bus rides on the Hampton Jitney, and the drivers are simply not as good as this one. I hope that this review brings good things in the future for this driver. Thank you.…
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Date of experience: February 2020
1 Helpful vote
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