Rivers Casino and Resort

Rivers Casino and Resort, Schenectady: Hours, Address, Rivers Casino and Resort Reviews: 3.5/5

Rivers Casino and Resort
3.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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3.5
294 reviews
Excellent
80
Very good
87
Average
49
Poor
35
Terrible
43

Ellen J
Toms River, NJ28 contributions
Couples
Pros: VERY clean casino. Chicken sandwich at Flipt was very good. No smoking is a HUGE plus.

Cons:

1. At 63 years old I should not have to show my drivers license to prove I’m over 21, nor should I be forced to be carded every time I want to get something to eat at the food court, which is opposite the hotel entrance on the far end of the casino. Poor planning.

2. The slots were way too tight. I know it’s a fairly new casino and they need to make some money, but if you don’t open up the slots people will stop coming.

I don’t know if I’ll be back - I signed up for the Rush Rewards card and if I get comped rooms I’ll think about it.
ps - I stayed at The Landing but will review that separately.
Written April 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Reed
Orlando, FL1,364 contributions
Couples
I honestly didn’t expect much after seeing the reviews of Rivers Casino when visiting Albany for the night but I was pleasantly surprised at the overall vibe and experience for a small regional casino. Are you going to think you are in Vegas or Atlantic City? No. But are you going to have good gaming options, a good vibe and really good food? Yes. The biggest negative is how small the gaming floor is - I mean - it’s small. But they had a great selection of slots and the casino was clean and modern. The clientele was also a bit better than some regional casinos I’ve been to - it feels safe. Overall, I would be happy to return if I was in Albany again!
Written May 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Hainsc2014
Mexico, NY343 contributions
The casino is doing an "ok job" of complying with "King Cuomo's rules"!!. The slots were labeled whether they had been recently cleaned or not. The tables have the plexiglass dividers, you can't touch the cards. The only thing I don't understand is the way they "wash the chips". Only 1/2 the tables were open yet they had a limited supply of chips and had to keep washing them every few minutes. The game was extremely slow because every few hands your waiting for more clean chips. Why can't they have enough clean chips ready from the stockpile they must have for a couple hours then have a machine that "cleans them in mass", instead of hand spraying and drying them a few at a time.
Written November 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

mcdedrick
Albany, NY1,450 contributions
Friends
I recently went with some colleagues to Rivers Casino to check it out and try not to lose too much money. From what I had been told by people who had been to Rivers Casino already I was expecting it to be small. I actually found it to be very reasonable size. If people are comparing it to Las Vegas casino, then yes Rivers is on the small side. But as an addition to the capital region I found it just right. There were lots of table game opportunities ranging from blackjack to craps Many slots machines spread around as well. I chose blackjack and had a great time with a few friends and a fantastic dealer. Many people in my group were staying at the Courtyard Mohawk Harbor (see separate review). It was an easy walk to the casino from there. Of all the attendees at my business meeting who went over to the casino, not one of them expressed disappointment with the time they had there. My only suggestion would be to add at least one more $10 craps table. The one they had was full and the other tables with higher limits were not. Many more people would have been playing had there been one or two more $10 tables open.
Written January 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

HVW
Mechanicville, NY101 contributions
Couples
Gave Rivers another chance. What a mistake. I knew better but was thinking it’s possible they might have changed. No they haven’t. This casino has the worst payouts on slots I’ve ever experienced. Just when I thought they couldn’t get any worse they pulled it off and got worse. Stay away and save your money is my advice.
Written April 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

HVW
Mechanicville, NY101 contributions
Visited Rivers for the fourth time since it opened. And I won't be back. The slots are programmed to take and take as fast as you can put your money in. I didn't observe one single person winning a jackpot or sizable payout. I spent hours here. Lost a good chunk of cash. Which to be honest isn't a problem for me. It's just the lack of any bonuses or just fun hitting something every now and then. The slots are just there to take not entertain you. No fun in that. I don't drink so couldn't care less about the bars. I don't care about the food or sports betting. The slots are a cash cow for this casino which must be floundering if they have to set payouts so low. Sad and pathetic. Not really a resort either. Just a casino with a small hotel. Staying away will travel to a real casino resort Turning stone or Atlantic city's Hard Rock
Written February 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kim
1 contribution
Solo
I've lived most of my life here with exception of last 16 years I lived in las Vegas, I at first thought it was great to have a casino here, until I ve gone there at least 50 times in last year and spend average of 300 each time. Never win, j wait I won once....otherwise you just feed the machine it's not right for the only casino in the area to do this to mostly local people , no wonder you don't post win percentages for customers to see. You always win! When my peers come from Las Vegas to see me I will be sure not to take them to rivers.
Written August 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

bazowl
Schenectady, NY22 contributions
Went on a Saturday night to see popular area band at the bar. We don't gamble. Not a good place if you don't. Very crowded, had to stand if you wanted to see the band. Couldn't get to the bar. Workers kept pushing a dolly back and forth through the crowd to get more supplies. I got hit by one from behind. Security guard came along at one point and actually roughly pulled people out of the way of a person with a dolly. Very bad experience. Left after 30 minutes. Won't go back.
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi bazowl, we're sorry to see that your experience wasn't worthy of a higher review. If you wouldn't mind filling out our form at https://riverscasinoandresort.com/contact-us/, we'd be interested in addressing your experience with you further. We hope to continue improving and welcome you back soon!
Written January 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anon2021
1 contribution
Solo
I'm gonna leave my review based on an employment standpoint. Dominic the guy that oversees all the rivers dealers, really isn't a nice guy. Always tried to be respectful. I one day sent him a text msg letting him know how I felt during my audition. I literally started the text with I know I didn't preform my best. But I felt a little rushed. Dominic being the guy he is took constructive critism as not showing accountability, and blaming people for my failures, which I clearly stated in the text wasn't what I was trying to do. Instead of sitting down with me, and trying to figure out why I said what I said. He basically scolded me and told me he already notified his superiors, without even clarifying anything. Worst organization I've ever seen. I've never seen an organization that is not opened to any constructive critism. I had already blamed myself for my failure, but Dominic's the kind of guy that takes any sort of critism into disrespect. Defentily not an organization I would ever apply to again.
Written December 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

iggy3208
Syracuse, NY11 contributions
Friends
If you are a senior stay away. They treat you horrible. Went on senior day where you could do a slot tourney on machine. Couldn't figure out how to get it to work. Tried hitting buttons to find it. Was told somehow I used $50 worth of points trying to find the tourney. Explained I never used the points on free play but horrible desk supervisor said to bad and nothing could be done. Seems the tourney only works on some slot machines per the front desk. Didnt find this out until later. That supervisor was a told jerk and should be fired. A supervisor with no customer service skills and empathy only gives Rivers a bad name. I got home and my family and I ripped up our slot cards. We will never go back to this casino. Go to the Turning Stone or any other casino but stay away from Rivers. I have made it my mission to get as many people as possible to stay away from this casino. I even contacted the casino but they never responded back so I they ask you to contact then dont because they could care less.
Written August 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Rivers Casino and Resort

Rivers Casino and Resort is open:
  • Sun - Sat 12:00 AM - 11:59 PM


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