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Rivers Casino and Resort

275 Reviews
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Rivers Casino and Resort

275 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
275Reviews15Q&A
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Hainsc2014 wrote a review Nov 2020
Mexico, New York340 contributions81 helpful votes
The casino is doing an "ok job" of complying with "King Cuomo's rules"!!. The slots were labeled whether they had been recently cleaned or not. The tables have the plexiglass dividers, you can't touch the cards. The only thing I don't understand is the way they "wash the chips". Only 1/2 the tables were open yet they had a limited supply of chips and had to keep washing them every few minutes. The game was extremely slow because every few hands your waiting for more clean chips. Why can't they have enough clean chips ready from the stockpile they must have for a couple hours then have a machine that "cleans them in mass", instead of hand spraying and drying them a few at a time.
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Date of experience: November 2020
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joannesZ1877GO wrote a review Nov 2020
Glenmont3 contributions2 helpful votes
If you ever have a problem no matter what it is ask for edwardo. He is a class act boss who cares about the customers and will work on any problem you are having. Bill Saleh
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Date of experience: November 2020
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Christopher K wrote a review Sep 2020
1 contribution
Turning stone crushed this place ,I learned what a real casino was like just threw 500 in garbage at rivers unbelievable, wont be back,my money will go elsewhere
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Date of experience: September 2020
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Denise G wrote a review Mar 2020
21 contributions1 helpful vote
Easy to get to adult arcade so to speak. It satisfies your need to gamble. The food options leave a lot to be desired.
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Date of experience: May 2019
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Navigator205259 wrote a review Feb 2020
1 contribution
Horrible customer service! I would not advise anyone to attend this place! I have never been but the people I have spoken to very unprofessional and lack customer service. They even lied to me about myself instead of verifying that it was a lie before they told me the lie about me! Stay away from this place !
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Date of experience: February 2020
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