The Great Escape Room
The Great Escape Room
5
4:00 PM - 9:00 PM
Monday
4:00 PM - 9:00 PM
Tuesday
4:00 PM - 9:00 PM
Wednesday
4:00 PM - 9:00 PM
Thursday
4:00 PM - 9:00 PM
Friday
4:00 PM - 9:00 PM
Saturday
12:00 PM - 9:30 PM
Sunday
12:00 PM - 9:30 PM
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About
The Great Escape Room is a real-life room escape game based on the popular computer and mobile phone escape games. Escape games are the newest craze sweeping the nation – a fun, team-building, brain-busting experience! After entering a room with your team, the door is locked behind you. 60 minutes are on the clock! You must work together in order to find clues and solve puzzles that will lead you
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

5.0
418 reviews
Excellent
348
Very good
54
Average
9
Poor
5
Terrible
2

EPFANZ
Lewisville, TX15 contributions
Dec 2018 • Family
Took the family here while visiting Rochester. Signed up for the Game Room only to find out it had the lowest success rate; 18%. My hopes were not to set any time records but to just escape. Well, we got to with time to spare! It was great to see the family work together to solve all the puzzles. Everyone of us said they had a great time! Planning to do this again at other family get togethers.
Written December 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So great to hear you had a great time, we look forward to your return to TGER of Rochester. With each room having it own difficulty level it would be fun to see your group try another room.
Written December 14, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

roxyloraine
Rochester, NY65 contributions
Aug 2019 • Friends
For my husbands birthday, our closest friends wanted to get together for a fun activity followed by dinner and drinks. We chose The Great Escape Room because it was close to many of our favorite restaurants but we were truly delighted with the experience. The staff was friendly, the registration/sign-in process was simple, and Dr. Watson’s infirmary was brilliant. It was challenging and exciting but more rewarding than successfully escaping was reflecting on how strong our friendship is and how well we work together as a result; I can’t think of a better way to celebrate your birthday.
Written August 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for writing such a positive review. Birthdays are always fun to celebrate and The Infirmary is a great way for friends to work together. We hope you will come back for another birthday or just to have a great time with friends in one of our other rooms.
Written October 22, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jorge D
danbury, United States6 contributions
Apr 2017 • Business
It was a pleasant surprise the challenge you face when inside the room. The key is to use the hints given ever 10 minutes. Definitely will go again to a different room.
Written March 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Jorge, Thank you for the review! I'm glad that you had a good time. The hints do come in handy, but you have to find them first! Thanks again!
Written March 7, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

7sloane
Rochester, NY13 contributions
Apr 2016 • Friends
Having been to 5 other Escape Rooms, throughout the country and in Toronto, all of which were very well done, this one did not come close to the others. The first mystery was finding the location...no signage, not clearly marked, in a non-descript building. Then, there was not a "reason" we were solving the mystery and trying to escape except simply or the sake of escaping. In other Escape Rooms, we were solving a murder or figuring out who the spies were or determining why the expedition leader had been kidnapped and trying to get him back. There was no compelling reason for anything in this Escape Room. One clue did not lead to another, there were just separate puzzles that needed to be solved independently of one another. Not great for working as a group. Lastly, since our visit was the last of the night, the staff member asked if we minded if she began cleaning up while we were still in the room. Very disappointing.
Written April 24, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate that you took the time to write a review for TripAdvisor readers. We are always on the lookout to improve the experience that we provide to our customers. As a fan of escape rooms, you no doubt are already aware that all escape rooms are different. One of the ways in which our escape rooms differ from others is that some of our escape rooms are not "linear" puzzles. (Linear puzzles are as you describe, where one clue leads to another.) In escape rooms that have linear puzzles to solve, there is a tendency for the smartest people in the room to dominate and solve the puzzles while the others follow them around - having less fun as a consequence. Since our rooms have the capacity to have 10 or more escaping at one time, our escape rooms are designed to allow for multiple puzzles paths to be solved simultaneously, allowing for all to participate in the escape puzzle solving process. All escape rooms have the end goal of escaping the room within the time allotted, and they all seem to have a varying degree of involvement in how much the story or theme comes into play within the room escape challenge. I appreciate your opinion that we can improve in this area. When we receive feedback from an escape the room fan such as you, we take the input to heart in order to improve our games and the experiences of future customers. We welcome the opportunity to continue this conversation, please email us at: Rochester@TheGreatEscapeRoom.com. Paula
Written May 5, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tracey B
Rochester, NY161 contributions
Apr 2019 • Business
Probably not the best in Rochester. If you want more scavenger hunt and less brain power then this is for you.
Written May 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tracey, Thank you for your straight forward and honest review. We value your input. We have some rooms that are more traditional and some that are more "scavenger hunt" based. We hope you will take a look at some of our other rooms that may be more to your liking. Marcus M.
Written October 21, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Boz
2 contributions
Feb 2019 • Family
My family (kids ages 8, 11, 13) was so excited to try this place out over Feb. break. I called to make a reservation and was told we'd have to book the entire room (10 people) for our family of only five people. The worker told me over the phone that it isn't fair for adults to have to be in the room with kids under the age of thirteen. Unfortunately our family couldn't afford a $280 private room and we couldn't go. It's not a very kid-friendly place. It would be nice if they had a room for famlies with kids...I'm sure it'd be a really cool experience for people of all ages.
Written February 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bushra T
12 contributions
Feb 2018 • Friends
This was a lot of fun! Never been to an escape room before, but this really met expectations (10/10)! It was challenging enough- we did escape but just barely! Highly recommended! Staff are very helpful and nice!!
Written February 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for the review! We are so glad your group enjoyed their experience and raced against our clock to outwit us! It is a rare achievement! Thank you for coming down and we hope to see you again for another lock in.
Written February 10, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Neil P
Fairport, NY30 contributions
Nov 2019
Well run escape room with several different puzzles and clues that needed to be solved. We started late due to earlier groups running late, but once we started it was well run, and definitely challenging with a real need for team members to work together and approach different puzzles.
Written November 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your positive review. Yes, sometimes we do get busy and rooms run a little late because of that. We look forward to seeing you again. Take a look at some of our holiday offerings that might be of interest to you or your family members as gifts. Marcus
Written November 18, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michael M
Rochester, NY9 contributions
Jul 2019 • Friends
First time in an Escape Room and it was awesome. Definitely forces you to think and utilize your teammates. Employees were very friendly and helpful. Will definitely go back again and try another room.
Written August 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael, So glad that you enjoyed your first room and thank you for taking the time to write such a nice review. We look forward to seeing you again for another room
Written October 22, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MDMRunner
Farmington, NY29 contributions
Jun 2019 • Friends
We greatly enjoyed our escape room experience - The President's Bunker - at the Great Escape Room in Rochester, NY. It was a very challenging escape room - we escaped in just over 54 minutes and it was a well designed and challenging room. This is the 13th escape room I have done and definitely one of the best. There were 5 of us and our "Secret Service Agent in Charge" - Alyssa did a good job. I highly recommend this room.
Written June 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for ranking us as "one of the best". I will pass your comments on to Alyssa, she is a great room monitor.
Written October 22, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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The Great Escape Room - All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about The Great Escape Room

The Great Escape Room is open:
  • Mon - Fri 4:00 PM - 9:00 PM
  • Sat - Sun 12:00 PM - 9:30 PM


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The Great Escape Room Information

Excellent Reviews

348

Very Good Reviews

54

The Great Escape Room Photos

19