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Empire Cruise lines
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Traveler Overview
  • Excellent36%
  • Very good25%
  • Average18%
  • Poor7%
  • Terrible14%
Jul 31, 2016
“This Cruise Line is out of business for 2016 in Poughkeepsie and does not answer calls”
Sep 15, 2015
“High School class trip”
The Mystère is the first passenger boat to call Poughkeepsie homeport in more than 2 generations. Her new homeport is located in the heart of New York’s Hudson River Valley at the City of Poughkeepsie’s Victor C. Waryas Park. The dock is within...more
29 N Water St, Poughkeepsie, NY 12601-1720
+1 315-934-4157
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Reviews (27)
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1 - 10 of 27 reviews
Reviewed July 31, 2016

After seeing a 2:30 Tuesday public cruise online at their website and trying for hours to get them to answer either of their lines (845) 345 8510 or (855) 266-4775 we decided to just drive there and get tickets. The address listed in the website...More

Date of experience: July 2016
8  Thank Jill K
Reviewed September 15, 2015

After a delicious lunch at the Culinary, we enjoyed a very pleasant cruise with our class of high school seniors. The crew was most accommodating and the ride was relaxing and enjoyable.

Date of experience: September 2015
Thank 123lsc
Reviewed September 10, 2015

This cruise was a big disappointment for me and my friends. We were told the staff was short handed - we did not realize that would mean getting our own drinks, being served 2 out of three of the advertised courses, cold food. I have...More

Date of experience: September 2015
1  Thank jsalvado
Reviewed August 22, 2015 via mobile

Took the 11:30 cruise, buying tickets through Trip Adviser was very easy. They had our names when we got there but print out the purchase just in case. The boat was nice, nothing fancy. There was a birthday party aboard with many little kids. The...More

Date of experience: August 2015
3  Thank 660katherines
Reviewed July 28, 2015

My husband and I had our anniversary dinner cruise on Empire . For starters we were greeted by Captain , Jeff Pyle and his crew . Such a friendly and professional staff . The boat was clean , the food was awesome ! The wait...More

Date of experience: July 2015
3  Thank vampirella67
Reviewed July 20, 2015

My family and I have been treated better at fast food restaurants. First let me start by how RUDE the staff was to my elderly disabled parents who could not make it to the top of the ship of this dinner cruise. 8 of us...More

Date of experience: July 2015
7  Thank bride2be598
Reviewed July 8, 2015

We did a dinner cruise last year. Cruise was great, but the food wasn't that great. I just think its hard to have food that was prepared ahead of time and delivered to the ship and then served later on.

Date of experience: August 2014
3  Thank Rookie1714
Reviewed June 24, 2015 via mobile

Ok but not great. Everything struck me as average. Commentary was mostly canned. We waited a half hour for another tour bus to arrive which shortened our trip a bit. Didn't think that was fair. Great river. Must be something better to do.More

Date of experience: June 2015
Thank Ralph111
EmpireCruiseLines, Owner at Empire Cruise lines, responded to this reviewResponded June 25, 2015

Good morning, Thank you for coming with us. We appreciate the feedback on the narration and will work on improving it. What date did you go on the cruise. We strive to leave on time and wish to look at the vessels departure logs to...More

Reviewed October 12, 2014

Cruised an hour up the Hudson from Poughkeepsie and an hour back. Captain and crew told us about the highlights along the way, regaled us with fun stories and generally made sure we had a great time. Boat is clean and up-to-date. Sit outside on...More

Date of experience: October 2014
Thank Bob H
Reviewed October 4, 2014

We only had two and a half days in Poughkeepsie so we booked to go out on the cruise on our last morning. Unfortunately due to a lack of bookings, the time slot we booked was cancelled so they emailed in advance and we rebooked...More

Date of experience: September 2014
2  Thank The_Concierge_8
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