Storehouse

Storehouse, Phoenicia: Tickets, Tours, Address, Phone Number, Storehouse Reviews: 4.5/5

Gear Rentals
This location was reported permanently closed
About
Begin your Catskill adventure at Storehouse! We pride ourselves on being the authoritative source for information on where you can find the best hikes and camping spots in the Catskills. We also offer an assortment of hiking and camping gear for sale or for rent, including cruiser bikes in the summer and snowshoe and cross-county ski rentals in the winter. In addition, our licensed guides offer guided hikes that will take you to the most beautiful places in the Catskills. Whether you're planning your own adventure or want us to take you out on one, Storehouse should be your first stop for exploring the Catskills!
Suggested duration
2-3 hours
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4.5
7 reviews
Excellent
6
Very good
0
Average
0
Poor
0
Terrible
1

breezy5string
West Hartford, CT38 contributions
Unimpressed - Look Elsewhere
Feb 2017 • Solo
I stopped in here after hearing some recommendations from friends. I was not impressed with selection of gear (I recommend Kenco in Kingston instead for a better selection in the area). The owner Tim also left a bad taste in my mouth. He had a condescending attitude and came across as very arrogant regarding his outdoor experiences. I have another hiking friend who had a similar experience with him. It's a shame, because Phoenicia is a great centralized location for Catskill hikers to have a place to purchase equipment and get advice, but the customer service is lacking.

I talked to Tim again after my visit and I don't think he remembered me coming into the store, and he shamed me for taking too long to hike a couple mountains in the Catskills in winter. He called me an amateur. It's ridiculous that this is how a business owner wants to represent himself. I told him I would write a poor review of his store stemming back to my earlier visit and he responded by trying to intimidate me.
Written March 2, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Oh, hello there Mr. Christopher Calabrese! We're sorry you never had the opportunity to actually shop at our store. We closed last October, so there's no way you could have been there when you said you were. If you had made it in when we were still open, I'm sure you would have gotten the very best customer service, as noted by every other reviewer. Happy trails, my friend.
Written March 4, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

EleveNYC
New York City, NY61 contributions
Needed gear
Jan 2016 • Couples
Went to trailhead w hiking partner, never done winter hiking before. 200 feet and 45 min later we were back in the car heading to town for crampons. Enter Jessica and Storehouse to the rescue!! Good selection, needed crampons, got them. Lovely lady, gave us info on trails. Awesome little spot in Phoenicia. Perfect crampons for the job. Hit this place in the Boardwalk for your outdoor needs. Pic is just a lil sample of trail. No problems.
Written February 8, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

sugarhollow
Phillipston, MA 013311 contribution
Their Knowledge made the idea of hiking more enjoyable!
Apr 2015 • Couples
No clue about hiking till Storehouse made it more enjoyable by making sure we were outfitted correctly. Both Tim and Jess are knowledgeable about the equipment and don't just sell it they help you understand how and why it works. They both have a knowledge about the local trails and are passionate about helping keep them up. Jess has a fun way of making you feel comfortable when trying out the different pieces and you end of coming away feeling really excited about your hike. I"d come back again and again
Written December 2, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jun Jacinto
New York City, NY1,474 contributions
Great Help
Oct 2015 • Friends
Whatever you need for basic hiking adventure in Catskills this is the place to start, especially when you want to know about the area, you're be delighted for their help.
Written October 14, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mike D
Closter, NJ1 contribution
Great place to prepare for your outdoor adventure!
Sep 2015 • Couples
This terrific store has everything you need for hiking, camping and more! Great location in the quaint downtown of Phoenicia. Most importantly, the owners, Tim and Jess, are extremely knowledgeable about the area....especially local hiking trails and campsites. They are very friendly and helpful. Love this place!
Written October 8, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rob M
Mendham Township, NJ19 contributions
Great place to start your Catskill adventure...
Aug 2015 • Couples
Well-stocked and knowledgeable, it's the base camp for starting any Catskill adventure. Tim and Jess can point in the right direction, whatever that direction may be.
Written October 6, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

bnevs111
bnevs1115 contributions
Best Socks! Only Camping Store around for MILES
May 2015 • Friends
I bought my favorite pair of socks at this great store tucked away in the foothills of the Catskills. The owner, Tom, seems like a real good guy. He said most of the customers are from the city like me. My friends rented snow shoes from them too, but my wife has bad circulation so we just laid low. Definitely stop in!
Written October 5, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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