Calypso's Cove

Calypso's Cove, Old Forge: Address, Phone Number, Calypso's Cove Reviews: 3/5

Calypso's Cove
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Game & Entertainment Centers
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Calypso's Cove Family Fun Park is located directly in front of Enchanted Forest Water Safari in Old Forge, NY features a zipline, Go-Karts, Bumper Boats, Batting Cages, Rock Climbing Wall, Mini Golf, Arcade, Prize Center, Pizza Hut Express, Ice Cream and more! Open afternoons and evenings end of June - Labor Day. Open Memorial Day Weekend weather permitting.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

3.0
40 reviews
Excellent
5
Very good
11
Average
11
Poor
7
Terrible
6

kathy
New York196 contributions
Jul 2020
Brought my two sons here and they really enjoyed it. We went on a Sundy afternoon and it wasn't too busy. We did the go-carts, zip line and mini golf. The boys loved the go carts. The mini golf course is in need of repair, but it was fun. It was $6.00 a ticket for each attraction and we bought 10 tickets for $54.00. Which isn't too expensive.
Written July 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for visiting us here at Calypso's Cove! We look forward to your next visit.
Written August 20, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lisa B
Rush, NY25 contributions
Aug 2021
More of the Arcade games are out of order than working. Not enough staff to keep things moving well.
This was a huge disappointment for our kids, as they have ALWAYS enjoyed this attraction immensely. This past weekend they asked to go back to the OFCR arcade, as that had better working games. Huge disappointment that the bumper boats were closed. Did enjoy the go-carts.
Written August 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Peter R
2 contributions
Jul 2016 • Family
I will start with the bad, the food, is beyond terrible and the cost, ridiculous. I got a pulled pork sandwich with a frozen bun, the pizza looked and tasted like it was made five hrs prior, the cheese slice my daughter ate was disgusting. The $5 ICEE was the topping on the cake. Next the staff, 90% Russian or Bosnian, I thought it was some refugee camp, they spoke next to no English, one of the people running the cafe told me I had to eat my pulled pork sandwich with a frozen bun. Seriously guys that's who we want running the business during the busy season? The attractions were good, my daughter enjoyed them all, we did the go karts twice, played min-golf and did the Zip line. a little pricey but Old Forge is a tourist attraction, that's to be expected, poor food and non-English speaking attendants is not.
Written July 5, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Peter, thank you for taking the time to review Calypso's Cove. Food is certainly a matter of opinion. And we are sorry that our food and service did not meet your standards. We just introduced a new pizza recipe and have had good reviews from others who have tried it. The pulled pork bun should not have been frozen and we are looking into why that would have ever occurred, doesn't seem possible. Personally, I eat all of the items above there myself and it has always been good. Your review would sound a little more understanding if you had not called our establishment "some refugee camp". Seems a little naive in this day and age. Yes we do have international students that work for us at Calypso's Cove. They are hard workers and some of our best. In fact one of our supervisors is an International team member who is awesome and has worked for us for several years to reach his supervisor status. Glad you liked the rides and we hope you will come and give us and our international staff another try.
Written July 13, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

kinzelhm
Cooperstown, NY1 contribution
Jul 2015 • Family
I'm in Old Forge with my two teenage sisters and thought it would be fun to take them to Calypso's Cove for the afternoon when I noticed they had unlimited Go-Kart rides for $15 that day. We started with lunch which cost us approx $33 dollars for a "medium pizza", large bucket of fries, and 3 drinks. We waited twenty minutes, to no avail, for our buzzer to go off to notify us the food was ready. I went up to check and was reminded it would buzz when it was ready, so I stood there for 5 more minutes. Then an employee realized our food had been sitting ready for quite some time - it was soggy and luke warm at that point. 30 minute wait for overpriced, semi cold food and NO apology offered when they handed it over. It's called customer service Calypso's Cove...(which seems to be lacking across the board)

Do NOT Go-Kart there! There is absolutely zero control over those on the track. They lecture on how there is no bumping, yet seem to have zero interest in making sure that rule is adhered to. I was rammed (with my 12 year old sister is the kart) at least 2 times by the same person, and nothing was done. The third time there was a multi-kart pile up where we were t-boned after being bumped behind by the same person. I looked up to the nearest employee...who was looking down at his flag. My knee was banged up pretty badly in that last pile up.

I asked to speak to a manager after who was zero help. Customer service 101: listen, acknowledge, apologize, make amends. My experience? Cut off, excuses ("Well, I hear the employees calling bumps!"), and a borderline sarcastic "Sorry!", almost as if it was a "normal" risk. Bodily harm should NOT be par for the course EVER!

Do not go here...especially with children/teens. It is not safe and they don't seem to care about that fact either. The only memory I'm leaving with is a swollen and bruised knee. Hope you enjoy my $60 - I won't be back.
Written July 15, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We apologize that you were not satisfied with your trip to Calypso’s Cove. We strive very hard to make sure that guest service and safety of our guests and team members are always our number one priorities. We have passed your food service information along to our food service management team, as that miscommunication should not have occurred and your food should have been prepared in a more timely manner. Our go kart team has very strict policies and procedures to follow to ensure guest and team member safety. Given there are inherent risks when participating in amusement devices, per NYS law, we continue to do our best to ensure that our policies and procedures are followed so, in order to keep everyone safe and so that we can best control the actions of other guests as much as possible. Upper management has spoken with the management staff on your feedback and can assure you that we are continuing to work on ongoing training and improvements. There are no excuses for either of those things to occur. Once again we apologize and hope you will consider giving us another try.
Written July 21, 2015
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

lauries777
Ontario, NY200 contributions
Aug 2014 • Family
If you don't mind paying $6.00 for doing a single activity then I guess you won't mind this place. This place is a huge rip off! The batting cages don't work properly and I had to fight to get my money back, the manager was rude along with most of the other employees.

My son did enjoy the zip line and the go karts, but the price wasn't worth it.

I told my son I would write a review he said call it - "take your kids here if you want them to be disappointed".
Written August 11, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi - We're very sorry to hear that you and your son did not have a good experience when visiting Calypso's Cove. We want to be sure that you're aware of all of our money saving options - First, there is no admission price to Calypso's Cove; everybody is free to come in. You are able to pay as you play - we have bulk ticket savings (the more tickets you buy, the more you save), Family Fun Deal (discounted package that includes food, drinks, attraction tickets & arcade tokens for 4), and daily specials during the week. We also offer coupons in some CNY coupon books. As for the issue you had with a team member - please be assured that this is being looked into. We value our customers and want everyone to have a great time when they're here. Having said that, we hope that you will reconsider your decision and come back to visit us again. Thank you.
Written August 12, 2014
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

wimpycamper
Plattsburgh, NY27 contributions
Aug 2012 • Family
I was really disappointed in this place. The tickets are $5 for one ride, but it's 4 minutes long. For a family of 4 you are spending $20 on a 4 minute ride. They go-carts and bumper cars are nothing to write home about and half of them didn't even work. The arcade games are crappy and everything is so dark you can't see what you are doing. We left after a half hour and spent $50! We spent less than that at the water park for the whole day! The "Pizza Hut" express is gross with hardly any items to choose from. The only good thing about that place was the nice delivery driver who came to our campsite.
Written August 18, 2012
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MatthewJPeacock
Ogdensburg, NY1,266 contributions
Jul 2018 • Family
Plan on spending a lot of money if you have kids. Many activists such as arcades, ho carts, mini golf, batting cage, and ropes. Please give this review a helpful vote.
Written July 26, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for visiting us. We’d love a second chance to turn that 3-star into a 5-star!
Written July 28, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jerry Z
Camillus, NY6,279 contributions
Aug 2016 • Family
Went to play minature golf with grandkids. Not very well maintained. The layout was not very good. Our grandkids left a but frustrated and it was a ho hum experience.
Written August 19, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Karen
Utica, NY9 contributions
Sep 2015 • Family
We go several times a year, but thankfully we only have one child. The cost for each ride is pretty high. They should think about making their prices a little more reasonable & seiously upgrading that mini golf course... which is a real snoozer.
Written September 11, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to provide us with your feedback! We hope that you will visit us in the future and take advantage of some of our money saving options. We have bulk ticket pricing - the more tickets you buy, the more money you save! We have daily specials during the week for both food & attractions. Also, we have a Family Fun Deal which includes attraction tickets, arcade tokens, food & drink for 1 discounted price!
Written September 22, 2015
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jcrock432
White Plains, NY1 contribution
Aug 2015 • Friends
Came to calypso cove today to go on the track and the staff there was great! The two people checking us while we were being seated were outstanding. The employee Dan made sure everyone was having an outstanding time he asked everyone how there day was and made a few jokes to get everyone in a good mood. Overall I think calypso cove is a great place to bring your family and have fun.
Written August 9, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to provide us with your 5 star review! We're so happy to hear that you had fun at Calypso's! Our staff works hard to make sure that everyone enjoys themselves. We hope to see you again next summer!
Written September 22, 2015
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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