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Niagara Falls
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Traveler Overview
  • Excellent34%
  • Very good32%
  • Average14%
  • Poor6%
  • Terrible14%
Aug 9, 2019
“Close to the falls and all action. ”
Nov 10, 2018
“Family dinner”
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333 Prospect St, Niagara Falls, NY 14303-1105
+1 716-282-0007
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Reviews (65)
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Reviewed 1 week ago

We’ve been to other Hard Rocks. This one was disappointing. Mediocre service. Screwed up one out of three entrees and we’re out of cheesecake.... and it wasn’t busy at all. Avoid it

Date of experience: October 2019
Thank Jim D
Reviewed 1 week ago via mobile

A very busy restaurant in a very popular location but we were seated very quickly by attentive staff. Actually found the menu lacked a bit of choice but what we did order we really enjoyed. Little store in the restaurant selling the obligatory hard rock...More

Date of experience: September 2019
Thank Peter W
Reviewed 2 weeks ago

Hard Rock Cafes and restaurants that we visit are usually pretty good - but not this one! I have to agree with some of the other recent reviews - the service was poor, the staff was borderline rude, the restrooms were horrible. (One person actually...More

Date of experience: September 2019
Thank danbolognani
Reviewed 4 weeks ago via mobile

I've been to 25+ Hard Rocks around the Globe, but never, ever one with service as crappy like this. Only half full restaurant, and we waited 45 minutters - still no food...!

Thank HCCny
Reviewed 4 weeks ago

We stopped by on 09/15 to get a few drinks and something to eat and over 30 minutes after we ordered our drinks, they still were not served. Waiter gave a sh.t and we decided to leave. What a great experience for our friend from...More

Date of experience: September 2019
Thank Thomas_Ohio
Reviewed September 6, 2019 via mobile

This Hard Rock in Niagara Falls, NY was a major disappointment tonight! Beans had no taste, and I was offended by the serving! Small and pitiful. The macaroni was tasteless too. The sodas were priced out of sight! I won’t be back!

Date of experience: September 2019
1  Thank DrRGray
Reviewed August 11, 2019 via mobile

We visited for lunch on a Sunday. Beautiful day in August. Super crowded everywhere. We got seated right away. We were out within an hour. The waitress was very friendly. She repeatedly came back to check on us. We were very happy we took the...More

Thank Seahorse8888
Reviewed August 9, 2019 via mobile

I only came to the Hard Rock Cafe to go to the shop as I collect the pins and needed to add this location to my collection. The shop was busy but I got serviced quickly and there was plenty of space to move around.

Date of experience: August 2019
Thank Holiday-Lady25
Reviewed August 3, 2019

I'd never been to a Hard Rock Cafe and likely won't ever go to another. My very overpriced hamburger wasn't bad but the fries were very much over cooked & dry. Not impressed.

Date of experience: June 2019
Thank OnAir148227
Reviewed August 1, 2019

Reserved for dinner at Hard Rock cafe during our trip to Niagara Falls. We had a great meal, served to us promptly with a smile by our excellent server (sorry, forgot her name). Loved being able to take home a picture souvenir and a souvenir...More

Date of experience: July 2019
Thank Travel4FamilyFun
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