Dear Traveller
Thank you so much for your kind words about our crew! We are delighted to hear that you found them friendly, hospitable, and helpful in creating a memorable experience.
We sincerely apologize for the inconvenience caused by the delay of other guests. We understand how frustrating it can be when plans are affected by tardiness, and we appreciate your patience. We do our best to wait, as we understand that delays can happen due to traffic or unforeseen circumstances, and we want all our guests to fully enjoy their cruise. However, your feedback is valuable, and we will certainly review our policies to ensure a smoother experience for everyone in the future, especially to make sure that once on Ile aux Cerfs, the return time is respected.
We thank you for your recommendation and we hope to welcome you back on board soon for another fantastic adventure!
Best Regards,
The Catamaran Cruises Team