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Review Highlights
In Need of Major Renovation

Spent a few hours here before our flight to Rome. The Lounge was very disappointing. To begin... read more

Reviewed 2 weeks ago
CristinaSarasota
,
Sarasota, Florida
Dirty, worn and poor device charging options

Have used the lounge a three times the last year and it really is shocking how mediocre it is... read more

Reviewed July 29, 2018
Marc__Norway
,
Trondheim, Norway
Read all 26 reviews
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Traveler Overview
  • Excellent11%
  • Very good11%
  • Average26%
  • Poor19%
  • Terrible33%
2 weeks ago
“In Need of Major Renovation”
Jul 29, 2018
“Dirty, worn and poor device charging options”
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JFK International Airport, Terminal 1, Near Gate 3, Jamaica, NY 11430
This attraction is at John F. Kennedy Intl Airport
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Reviews (26)
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1 - 10 of 14 reviews
Reviewed 2 weeks ago

Spent a few hours here before our flight to Rome. The Lounge was very disappointing. To begin with the food and beverage area was not up to First Class lounge standards. Was like a galley on an aircraft. The sitting areas were not up to...More

Date of experience: November 2018
Thank CristinaSarasota
Reviewed 2 weeks ago

I have visited numerous lounges on several continents over the last 40 years. This is with no doubt the worst I have ever experienced. Dirty and worn down,absoplutely no ambience, zero comfort. Servings offered absolutely bottom line. Alltough for free IDEX rather skip to visit...More

Date of experience: May 2018
Thank N0ggie
Reviewed July 29, 2018

Have used the lounge a three times the last year and it really is shocking how mediocre it is. There is garbage everywhere - people are generally animals leaving their garbage behind. Although, there are not enough disposal options either. If you are lucky, you...More

Date of experience: July 2018
Thank Marc__Norway
Reviewed July 28, 2018 via mobile

I have been in lots of lounges but this was so disappointing I walked out and decided to be in the terminal. The food choices were beyond limited chips peanuts and a few sandwiches the wine was one choice and pretty horrid the bathrooms had...More

Date of experience: July 2018
Thank Alex G
Reviewed July 7, 2018

Bombarded with two or three sets of TVs on high volume. No service to speak of. Just a lackluster experience all round. Not what you'd expect from a lounge at all.

Date of experience: July 2018
Thank markbrooks
Reviewed July 4, 2018 via mobile

Flying on Norwegian Airlines premium class allows us access to this lounge. The lounge was clean and quiet. After clearing security we headed to the lounge to relax, enjoy a light snack and a have a cocktail Conveniently located airside in terminal one near gate...More

Date of experience: July 2018
Thank Gershwin12
Reviewed June 13, 2018

Depressing room with tired looking furniture. Snacks and sandwiches are available from self service bar but the sandwich I ate tasted stale.

Date of experience: June 2018
Thank Dawn B
Reviewed March 4, 2018 via mobile

This was the worst airport lounge I had been to (I had been to the ones by United Air, Singapore Air, EVA Air, and Luthansa). The receptionist was not friendly. The lounge was relatively small with limited seating. The hot food and wine/beer had very...More

Date of experience: February 2018
Thank JesstheFoodie
Reviewed March 3, 2018 via mobile

Terrible food. No hot options. Limited selection of cold drinks and a bus stop vending machine for hot. Very limited plug points and no usb points. Extremely bad wifi. This space does not qualify as a lounge. I left to wait in terminal where there's...More

Date of experience: March 2018
Thank Sas M
Reviewed October 30, 2017

I spend a lot of time on planes and in airports, and I can say this is without a doubt the worst lounge I have ever visited at JFK, and that includes lounges for domestic flights. The lounge is small and shabby. The food and...More

Date of experience: October 2017
Thank JSBESQ
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