August Moon Spa at La Tourelle

August Moon Spa at La Tourelle

August Moon Spa at La Tourelle
4
9:00 AM - 8:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM
Sunday
9:00 AM - 8:00 PM
About
This sanctuary will sweep you away from the stress and worries of the world with the indulgence of personal space and timelessness. Here you will find an attentive blending of traditional Eastern therapies with Western knowledge. A haven for the senses, the spa is a fusion where East meets West.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles31 reviews
Excellent
18
Very good
6
Average
3
Poor
1
Terrible
3

AnnieM
New Jersey29 contributions
5.0 of 5 bubbles
May 2023 • Family
After a few days of hiking & staying at firelight camp, we rewarded ourselves with full deep tissue massages for 60 minutes. The rooms are very clean and well lit when you walk in, the light are dimmed during massage & instrumental music plays gently. Phoenix was friendly, pleasant, professional, gave special attention to my problem areas that I mentioned. Rebekah worked on other family member & also had wonderful things to say about the massage. Was peaceful, serene, extremely relaxing massage.
Written May 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

tamegan327
Ithaca, NY46 contributions
5.0 of 5 bubbles
Jan 2020
My husband got me a gift voucher to August Moon Spa for Christmas and I couldn’t have been happier. Today was my first visit to this spa and it surely will not be my last. I was greeted by a friendly women who gave me a robe and slides and then showed me around the spa. I start the spa treatment with a 60 minute massage by Lisa. The pressure was prefect and the massage was great! I had 15 minutes before my facial which I spent in the relaxation room with a fireplace. I enjoyed a cup of tea while lounging in front of the fireplace. Salamar was my esthetician. She was amazing! I have had several facials in my life and this one was one of the best I have ever had. She also waxed my eyebrows which I’m very happy with. My time spent at August Moon was very relaxing and I enjoyed every minute of it. I can’t wait to go back for another morning of pampering.
Written January 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gwen A
Nepean, Canada200 contributions
3.0 of 5 bubbles
Sep 2015
On a recent girls getaway we had a half day spa at August Moon.
I had the Waterfall treatment, mini facial and Reflexology.
Walking Into the spa we all smiled thinking we were in for a great afternoon.
Mimosas were served to us as we registered. The main greeting area is beautiful and we found out that all products used are made by the owner/manager of the spa.

The whole lay out of the spa is gorgeous and relaxing. They had a waterfall room and a fireplace room to relax in.

My first treatment was the Waterfall. It was the first time I experience this sort of treatment and I enjoyed it. I have one complaint though, I feel the girl treating me was in a hurry and this took away from my overall experience.

My next treatment was supposed to be the mini facial but I discovered they booked the facial and my Reflexology at the same time! I went with it and later regretted that decision. Having both treatments at the same time was overwhelming, I couldn’t concentrate on one thing at a time. The facial was fine but the Reflexology was terrible. I was taken into the room for these two treatments and 35 minutes later I was leaving!! I am a RAC Certified Reflexologist and I can tell you, I know what a reflexology treatment is….what I had at August moon was a foot massage with lotion, I was very disappointed especially considering what they charged. Speaking of charges, it took us 45 minutes to sort out our Spa bills because they were mixed up in the computer. It took three people from the spa to figure it out.

I will return to La Tourelle but I will not return to August Moon Spa. I suggest you go elsewhere if you want a spa getaway.

Written October 15, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Abby J
1 contribution
1.0 of 5 bubbles
Aug 2016
I called because I was running late and asked if they have availability to move down my appointment. I was told yes they did but they would charge me a fee to move the appointment. They hotel was empty and the check in desk even told us the entire hotel checked out today. So the spa had both availability and should have offered a hotel guest in particular who was running late and had two services booked to move down her appointment at no charge. I felt like I would not be able to relax if I had been rushed or annoyed at being charged. So I canceled both services. The manager called me later because the receptionist took down my credit card number wrong and they could not charge me the late fee. I allowed them to charge my hotel room and explained I was on trip advisor writing about this. At that point the spa manager agreed to only charge me ONE late fee instead of two. She lost two services over a late charge when they could have accommodated me just one hour later. ** my advice to those who are reading this is to only book at August moon last minute or check out the many massage and spa places at the commons.
Written August 14, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LKNY
Binghamton, NY101 contributions
4.0 of 5 bubbles
Jan 2015 • Friends
My Mom, Aunt and I came for a spa day during Tranquility Hour. We had facials, soaks and I had the Taughannock Falls Waterfall Treatment. The waterfall treatment was very enjoyable and relaxing and I would recommend it. All of the providers gave excellent service. The relaxation rooms were very nice as well. The locker area and dry sauna were a little small when there were several guests at the same time. The only other note that I will mention is that we were staying overnight at the hotel and my mom and aunt wanted to tack on a makeup consultation that was on special for the next morning and were not allowed to have the special pricing. We were staying at the hotel and eating dinner at the restaurant and it seems this accommodation could have been made. Basically, it just resulted in the spa not getting three additions services the next morning from us. But overall, I enjoyed the spa and would return.
Written February 9, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vinny F
Ithaca, New York, United States1 contribution
5.0 of 5 bubbles
Jan 2015 • Solo
I got a gentleman's facial here a few days ago and it was absolutely perfect! The staff is knowledgeable, and kind and highly recommend this spa. Also, try their soaks!
Written January 14, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

FarAway19915
1 contribution
5.0 of 5 bubbles
Oct 2014 • Couples
My kids gave me a gift certificate for my 50th birthday and it was amazing. First of all this is a very classy, upscale spa. The all natural products are so refreshing. I received a sugar scrub and massage. They were both so relaxing and delightful. My husband also went with me and got a massage. He never does anything like that and his experience was awesome. What a wonderful place!
Written January 14, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GozandoAndo
15 contributions
4.0 of 5 bubbles
I purchased the Girlfriend Package for my girlfriend and mother in law for my girlfriend's graduation. They had a great time, facials, massages and manicure according to them were well made, staff was very professional and friendly. The had an amazing morning. I am not familiar with spa prices but as a graduation present it was definitely worth it.
Written May 28, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

dwmapes
Vestal, NY87 contributions
5.0 of 5 bubbles
Nov 2019 • Couples
My wife an I choose the couples massage which we were very happy with. Two young ladies (sorry, I forgot their names) gave us great massages, very professional. Small but well stocked products area too.
Highly recommended!
Written November 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

bigrednyc
New York City, NY147 contributions
4.0 of 5 bubbles
Oct 2017 • Friends
After hiking, my friend and I got a couples massage and it was great! Very relaxing and we were able to take advantage of the calming rooms, sauna and steam room after. Easy to make reservations via phone.
Written November 14, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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