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Palm Island Indoor Waterpark

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8250 Park Rd, Batavia, NY 14020-1275
+1 585-344-2100
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Review Highlights
Friendly and clean

Staff was wonderful, lots of fun, very clean, layout is well thought out with few blindspot to be... read more

Reviewed January 17, 2014
Jennifer F
,
Rochester, New York
Fun with the family

This was a perfect place to take our 5 and 7 year old grand daughters. It wasn't too big and we... read more

Reviewed November 20, 2013
pforge
,
Irving, New York
Read all 140 reviews
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2 Fully Enclosed Body Slides 24’ Tall: Blue Barracuda: 169’ translucent blue Exits Building and comes back in. Crazy Cobra: 196 Orange with state of the art led Lighting inside, Exits building and goes back inside. Monsoon Lagoon: Children’s Pool & Play Area, Play Lagoon with Beach Entry. Yellow Single Racer Slide: Orange enclosed body slide. Hand Jets, Rope pull shower, 5 way tipping buckets, Mushroom Umbrella & More. Swim Lagoon:Basketball Hoop, Underwater Lighted Pool with waterfall, Underwater Lighted Hot Tub. Additional Features: 2 Birthday Party Rooms, Arcade with 15 plus Games and Photo booth, Full Service concession Stand, Men’s & Women’s Changing room, Locker rentals available. Don’t forget to check out the Gift Shop.
  • Excellent37%
  • Very good26%
  • Average16%
  • Poor10%
  • Terrible11%
Travelers talk about
“water slides” (11 reviews)
“older kids” (5 reviews)
“big slides” (3 reviews)
LOCATION
8250 Park Rd, Batavia, NY 14020-1275
CONTACT
Website
+1 585-344-2100
Write a ReviewReviews (140)
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All reviews
"water slides"
in 11 reviews
"older kids"
in 5 reviews
"big slides"
in 3 reviews
"year olds"
in 2 reviews
"a lot of fun"
in 4 reviews
"mini family vacation"
in 2 reviews
"blast"
in 11 reviews
"ny"
in 2 reviews
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71 - 80 of 140 reviews

Reviewed January 17, 2014

Staff was wonderful, lots of fun, very clean, layout is well thought out with few blindspot to be attentive to multiple kids at once in different areas. We will be returning ASAP

Thank Jennifer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

This was a perfect place to take our 5 and 7 year old grand daughters. It wasn't too big and we could keep a good eye on them. The big slides were fun for the adults and once the kids experienced the big slides they...More

1  Thank pforge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2013

Looking forward to water fun in this cold weather. Can't wait to surprise the kids. It looks just their size.

Thank Kelly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed November 14, 2013

We took my daughter and her family for an over niter to the water parK. What a great time, everything was perfect the experience was priceless. The hotel was clean, the staff helpful and friendly plus the coupons were very generous. Highly recomenned.

1  Thank BARBARA K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2013

We took our two children for the first time and they had a Blass is excellent for little children and their parents, personnel was friendly and helpful, love the breakfast!!!

2  Thank Damaris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

If you're looking to stay in the Batavia or Rochester/Buffalo area and want a fun day of indoor water park fun, this is the place for you. We live locally so we can't rate the actual hotel but have really enjoyed just coming for the...More

Thank April K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

The indoor water park is small but lots of fun for the kids!! We were at a Reunion at the hotel. Our hotel rooms came with 4 tickets each day to the park so it was a great benefit. I honestly don't even know what...More

Thank MissLisa7168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2013

My husband I my some last minute plans to go to the waterpark and it was a great time. We ended up staying at the hotel for the night and spent most of the day at the waterpark. This indoor waterpark is great for kids...More

Thank Seaaqua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2013

Lukewarm hot tub. Outdoor pool closes at 5pm even though check in isn't until 4pm. Not worth the $15 extra for the fifth bandMore

Thank mommybics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom P, General Manager at Palm Island Indoor Waterpark, responded to this reviewResponded August 18, 2013

Thank you for Visiting Our Indoor Waterpark. When our outdoor pool is open for the season the hours for the pool run from 12pm until 8pm. The only time this summer that the pool has been closed is because of weather. Which sometimes can be...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2013

Great hotel, hospitality, and very relaxing that the kids are still asking to go again. Just wished they served continental breakfast at least for the price u pay for the hotel.

Thank Deidra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
JudieS7
February 27, 2015|
Answer
Response from Tom P | Property representative |
We have a family friendly SPA that is heated too 98.5 so that any of our guests can use it.
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