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Palm Island Indoor Waterpark

8250 Park Rd, Batavia, NY 14020-1275
+1 585-344-2100
Review Highlights
Not much too it - Still fun.

Took 2 year old daughter multiple time. Small waterpark - 2 slides, basketball hoop pool, Jacuzzi... read more

Reviewed 4 weeks ago
Barbara R
Team soccer stay

This water park and I say this lightly was as bad as the hotel that house's it. Small, cloudy... read more

Reviewed September 30, 2017
Sewickley, Pennsylvania
via mobile
Read all 136 reviews
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2 Fully Enclosed Body Slides 24’ Tall: Blue Barracuda: 169’ translucent blue Exits Building and comes back in. Crazy Cobra: 196 Orange with state of the art led Lighting inside, Exits building and goes back inside. Monsoon Lagoon: Children’s Pool & Play Area, Play Lagoon with Beach Entry. Yellow Single Racer Slide: Orange enclosed body slide. Hand Jets, Rope pull shower, 5 way tipping buckets, Mushroom Umbrella & More. Swim Lagoon:Basketball Hoop, Underwater Lighted Pool with waterfall, Underwater Lighted Hot Tub. Additional Features: 2 Birthday Party Rooms, Arcade with 15 plus Games and Photo booth, Full Service concession Stand, Men’s & Women’s Changing room, Locker rentals available. Don’t forget to check out the Gift Shop.
  • Excellent39%
  • Very good26%
  • Average16%
  • Poor10%
  • Terrible9%
Travelers talk about
“smaller kids” (4 reviews)
“family fun” (4 reviews)
“big slides” (3 reviews)
8250 Park Rd, Batavia, NY 14020-1275
+1 585-344-2100
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Reviews (136)
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1 - 10 of 136 reviews

Reviewed 4 weeks ago

Took 2 year old daughter multiple time. Small waterpark - 2 slides, basketball hoop pool, Jacuzzi "hot" tub (warm), jungle gym park for smaller kids. Bit pricey but on Mondays you can get in half priced. Went once when staying at the hotel and it...More

Thank Barbara R
Reviewed September 30, 2017 via mobile

This water park and I say this lightly was as bad as the hotel that house's it. Small, cloudy water, super hot, dirty. Couldn't wait to get out of there.

Thank fredraymond522
Reviewed September 13, 2017

Good spot for family's to enjoy water park that is on the smaller side but much easier to keep track of them. They also have an outside pool attached that is accessible.

Thank Sheila M
Reviewed September 6, 2017 via mobile

I went here with my two kids, 7&4, and my friend with her twins, 4. Yes, it's geared for smaller kids, but the two water slides they have are for 41& up, and although my daughter was in fact a tad taller than that, their...More

Thank NAGEM18
A TripAdvisor Member
Reviewed August 16, 2017 via mobile

Stayed at the attached hotel for a night this place was Perfect for the kids! It was smaller but great for a night or two close to highways inexpensive, and convenient

Thank A TripAdvisor Member
Reviewed July 27, 2017

I was here with my kids when they were about 11 and 14. By then, they were just too old/ big for the attractions. Had I known of this park about 5 years prior, I would say it would be much better. The hotel room...More

Thank Carol M
Reviewed June 28, 2017

We stopped in as we were driving through and figured kids would have some fun in the water park, but fun expired after 30 mins. Only 2 slides and nothing else for kids over 8 years old. Place is tired. It was not worth it....More

3  Thank Topher E
Tom P, General Manager at Palm Island Indoor Waterpark, responded to this reviewResponded July 22, 2017

We do apologize that you think it is advertised wrong. We do list all the attractions and also list we are geared for kids 12 and under. Besides the two slides we also have the Spa, Outdoor pool while you were here and the Indoor...More

Reviewed April 25, 2017

Brought my 3 year old daughter and she had a blast! Lifeguards Eric and Cameron are amazing with the kids. (My daughter thought she had to high five every lifeguard to go down the kids slide!) The water is warm, the park is heated so...More

1  Thank Butano8627
Reviewed April 10, 2017

Little too much chlorine, but I have seen way worse.. Was ok for money, kids loved it! 2 slides was just right.

Thank firefighter122
Reviewed March 28, 2017

I have taken my grandchildren there and they loved it.. There are life guards all around the pool area. Their prices are reasonable.

Thank browneyes52
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Questions & Answers
February 27, 2015|
Response from Tom P | Property representative |
We have a family friendly SPA that is heated too 98.5 so that any of our guests can use it.