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I went with my teen friend and the 11-year-old kid we were babysitting. We had a great time and we were all able to contribute to making it out. We did the Heist and it was a little confusing and hard to figure out where to start but we were able to figure it out after a little bit with plenty of help from the phone!…
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Date of experience: January 2020
Helpful
Response from Lost Cruces E, Guest Relations Manager at Lost Cruces Escape Room
Responded Feb 5, 2020
Thank you very much for your review! Escape rooms naturally have what is called the Fuzzy Front End, the question of "where do we start"? Ikea has step-by-step instructions. Both experiences are fun in their own unique way. The big difference is that we don't have an awesome cafeteria with off-the‐chain Swedish meatballs. Figuring out where to start in any escape room is part of the fun. We're glad you enjoyed your time with us. Thank you again for joining us and we hope to see you again soon!
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Was my family's first escape room experience and it could't have gone much better, highly recommend.
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Date of experience: November 2019
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Response from Lost Cruces E, Public Relations Manager at Lost Cruces Escape Room
Responded Jan 15, 2020
Thank you so much, Jeffrey! We pride ourselves on making newcomers welcome - and hope to see you and your family again soon. Thank you again for taking the time to post a review!
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What a fantastic evening! So much fun and extremely entertaining. Staff were very friendly and helpful. Definitely going back!
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Date of experience: February 2019
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Response from Lost Cruces E, Guest Relations Manager at Lost Cruces Escape Room
Responded Feb 6, 2020
Thank you for noticing our commitment to excellence in customer service! Making our guests feel welcome and valued is our priority. We look forward to your return visit!
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We went as a family of 8 people ranging in age starting with an 8 year old to a 55 year old. We all were able to fully contribute to the effort of solving the mystery. The staff was friendly and extremely helpful! Although we did not manage to escape our room, it did not dampen our adventure. We plan to go again to try the other escape rooms.…
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Date of experience: December 2018
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Response from Lost Cruces E, Guest Relations Manager at Lost Cruces Escape Room
Responded Feb 6, 2020
Thank you for so accurately describing what we're about! Fun for all ages and experience levels, courteous and helpful staff and groups of all sizes. We hope we've inspired you not only to return to our escape room, but to explore other great ones as well. Just let us know if you need a referral in just about any US city!
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Took my 11 year old and some of her friends to do ‘The Heist’. It is rated 5/10 on their difficulty scale. They all had a terrific time and came so close to escaping that they want to come back for more challenges soon. Thanks to Griffin and crew for making it a fun and entertaining experience for all. They went out of their way to ensure the kids felt safe after a few safe but unexpected ‘events’ during their escape. They also kept an eye on the kids the whole time to make sure they were progressing through the clues and giving subtle hints when needed. I would recommend this for people of all ages and I want my husband to bring in his coworkers for some team building!…
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Date of experience: September 2018
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Response from Lost Cruces E, Public Relations Manager at Lost Cruces Escape Room
Responded Sep 15, 2018
Why thank you very much for your kind words! We put a lot of pride and Disney experience into designing, building and operating an all-ages, all-access and family-friendly fun experience that takes into account the wide variety of guest we see. Thank you for noticing how we offer stout and rewarding challenges to expert ER players while encouraging newer and younger players to learn and enjoy this new and growing form of recreation in a fun and supportive environment. We would be happy to see you and your family and friends here again soon! Thank you again for taking the time to share your terrific experience with others. Sean.
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