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Santa Ana Star Casino

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Address: 54 Jemez Dam Rd, Bernalillo, NM 87004-5985
Phone Number:
+1 505-867-0000
Website

TripAdvisor Reviewer Highlights

Read all 92 reviews
Visitor rating
  • 33
    Excellent
  • 24
    Very good
  • 18
    Average
  • 8
    Poor
  • 8
    Terrible
Buffet and bowling

We went to the buffet and it's smaller than expected but we went to the crab legs night and it was good. We had a good meal then we went bowling and had a blast. We will... read more

4 of 5 bubblesReviewed December 26, 2016
Sara C
,
Albuquerque, New Mexico
via mobile
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92 Reviews from our TripAdvisor Community

Traveler rating
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Showing 91: English reviews
1 review
1 of 5 bubbles Reviewed 1 week ago via mobile

The machine takes your money and then they tell you they can't find out what happened to it your money is lost

Helpful?
Thank Jonathan R
Albuquerque, New Mexico
Level Contributor
56 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed December 26, 2016 via mobile

We went to the buffet and it's smaller than expected but we went to the crab legs night and it was good. We had a good meal then we went bowling and had a blast. We will definitely go back.

Helpful?
Thank Sara C
Albuquerque, New Mexico
Level Contributor
34 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed December 2, 2016

I used to be a frequent patron at Santa Ana Star Casino. I was a regular at the buffet and the cafe (both had good food). However, several months ago they made a change to the players cards. At this time we were demoted to a lower card. The slots got tightened up and the food at the restaurants took... More 

Helpful?
1 Thank ABQgambler
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed November 20, 2016 via mobile

There is no parkng, street signs confusing, buffets one of the worst I've ever had, police stalking customers outside the doors, low payouts. This is not a friendly pueblo place to visit. Won't go back. Did I mention the noisy ugly construction?

Helpful?
1 Thank Vinny R
Albuquerque, New Mexico
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 16, 2016 via mobile

They have 2 poor employees working there. 1 cooking and the other taking orders cashing and filling orders of stuff in front like popcorn ice cream etc.

Helpful?
Thank Toni M
Fort Worth, Texas
Level Contributor
125 reviews
71 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed October 27, 2016

Stopped in for a quick break on the first part of a week long road trip. All parts of casino very clean. I really like how spread out it is and they organized many of the slot manufacturers together. Makes it very easy to find your favorites. We only played for about an hour then had to go. We left... More 

Helpful?
Thank Traci M
Farmington, New Mexico
Level Contributor
40 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 5, 2016 via mobile

I Love this place! The rewards are great, you can redeem points that you earned for pretty much anything the resort has to offer. (Food, hotel, casino cash, & many other items) My sister usually gets racks enough points to get small prizes that they offer. The staff here are always cheerful and their always helpful. You'll always see a... More 

Helpful?
Thank Clorissa P
Wildwood, Florida
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 1, 2016 via mobile

Casino is very nice, has lots of games and has a non-smoking area which is always good. Spacious, nice. ...good games...we like it better than Sandia.

Helpful?
Thank hurricane j
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 28, 2016

I loved this casino. The staff was friendly and the casino was spacious. Ate dinner at Sadie's.. very good food and service.

Helpful?
Thank Pat0515
OMAHA
Level Contributor
85 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed August 20, 2016

Basically your standard casino, noise, smoke, winners and losers. Oh yeah, also an ambulance and fire rescue truck pulled up, no siren, as I was leaving. Great 'Starlight Bowling' upstairs and two restaurants. Did not notice if any entertainment was booked.

Helpful?
Thank BRENT C

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?