Espace Spa
Espace Spa
4.5
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
4.5
298 reviews
Excellent
176
Very good
82
Average
18
Poor
11
Terrible
11
Ruth Z
Sydney, Australia12 contributions
Jan 2020 • Family
My biggest criticism is when someone advertises a service being 60 mins and falls far short. My daughter and I just had a cream bath and our appointment was at 3pm. We were not called in for our treatment until 3:10. We were given a gown to change and then the treatment started. After the treatment we changed again and were led out to reception to pay. The time was 4:05. At most the treatment was 45 mins. When I complained I was told I had made an error and we were given the full 60 minutes. This is incorrect. I was made to feel like I was being dishonest and that if their staff said they gave me the full hour then that’s what I had. I hate the feeling of being ripped off.
Beware. This is NOT on par with Therapy or Spring - which is what you might be led to believe. This is a glorified street side massage by unskilled staff. Underwhelming and disappointing.
Beware. This is NOT on par with Therapy or Spring - which is what you might be led to believe. This is a glorified street side massage by unskilled staff. Underwhelming and disappointing.
Written January 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alpha_C
3 contributions
Aug 2019 • Solo
Had such a great time here. Staff where great and I got in with no waiting time. Masseuse was very good and knew what she was doing 5* would recommend if in Seminyak
Written September 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JZ1
Seattle, WA11 contributions
Jul 2019
Came here because of great reviews, very disappointed. Misleading photos as the interior is not clean. The foot massage bed sheet was wet and dirty from the previous customers. The towels they used also looked old and dirty. They had you face down for half of the time, which has never happened before for foot massage. The sheets smelled musky. The worse part was the foot massage, almost 90% of it was poking the bottom of the feet with nails. I have had many foot massages around the world, this was the worst experience. The person did not know how to do foot massage. I should of complained after the first 10min, but kept thinking it would get better. But it never did. After an amazing one in Ubud for 1/2 of the price, this pales in comparison. They need to change and clean sheets between customers. Hope they can train their staff better and improve.
Written July 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear jz123807,
We refer to your review posted on July 23rd and would like to apologize for inconvenience caused.
The condition you describe is unacceptable by our standards. We need your help to investigate and get to you.
Please email to( manori@espacespabali.com) or reply directly with name used on bill and approximate date as no report was made to reception after your treatment.
Again accept our apologies.
Looking forward to hear from you
Best regards
Espace Spa Management.
Written August 5, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paula D
8 contributions
Jul 2019 • Couples
Loved this place. I had a number of treatments including, facial,massage, body scrub. Husband had a massage as well.
The staff were great and friendly, and good at there jobs.
The staff were great and friendly, and good at there jobs.
Written July 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear pauladL8037AG,
Thank you for taking the time to review Espace Spa on TripAdvisor .
We are pleased to hear that you enjoyed your treatment.
We look forward to welcoming you again at Espace Spa.
Best Regards
The Management
Written July 30, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer G
43 contributions
Jun 2019 • Couples
If you want to indulge in any treatments whilst in Bali get into E-Space day spa for maximum indulgence. Extremely professional and up market Day Spa experiences.
You will experience relaxation whilst forgetting you bare in bali. Quite rooms and one on one attention. I had a massage and head/hair treatment and was completely satisfied. Expect to spend up to AU $100 at this place for a two person visit. However well worth the visit.
You will experience relaxation whilst forgetting you bare in bali. Quite rooms and one on one attention. I had a massage and head/hair treatment and was completely satisfied. Expect to spend up to AU $100 at this place for a two person visit. However well worth the visit.
Written June 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jennifer G
Thank you for taking the time to review Espace Spa on TripAdvisor .
We are pleased to hear that you enjoyed your treatment.
We look forward to welcoming you again at Espace Spa.
Best Regards
The Management
Written July 30, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dwiopiangga
Bali, Indonesia12 contributions
Jun 2019 • Couples
I did strong Balinese Massage here. That make my body really refresh. Quiet and clean room make the feeling much better and relax. I almost sleep during the massage, really calm. This place is really great to fill your holiday before back to hometown. :)
Written June 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear dwiopiangga,
Thank you for taking the time to review Espace Spa on TripAdvisor .
We are pleased to hear that you enjoyed your treatment.
We look forward to welcoming you again at Espace Spa.
Best Regards
The Management
Written July 30, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frank93413
Bali, Indonesia116 contributions
Jan 2018 • Couples
Found this by the street by driving by to echo beach in Canggu, and decided to stop by to check it out. We chose one of the scrub options, since the moment we picked the service we got served with a tea and got to chose the products, got accompanied to the changing room where we got robs and then to the massage room. The ambiance and the space is beautiful and new as they’ve just opened it. Maybe I would only review the front towel on the face hole.
Everything else was perfect and will be back
Everything else was perfect and will be back
Written March 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Frank93413,
Thank you for taking the time to review Espace Spa on TripAdvisor. For the front towel on the face hole,we will fix it.
We look forward to welcoming you again at Espace Spa.
Best Regards, The Management.
Written March 11, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kyla L
11 contributions
Feb 2019
After reading all the good reviews I figured you get what you pay for, and it might be worth it to pay more for a skilled therapist. I was very wrong. I’ve had lots of bad massages in my life, but this was one of the worst. The entire experience was unpleasant from start to finish. When I arrived I was told the price was suddenly 295K instead of 236K because of “tax” (funny how every place in Bali is a different “tax” amount). I was made to pay up front because the place closed at 9pm and I was the last booking of the day. I got the sense they really didn’t want me in there a minute past 9pm. The bed was uncomfortable and the towel I laid my face on smelled like sweat. The therapist asked what pressure I wanted, and I asked for strong. Unfortunately, many unskilled therapists take “strong deep tissue” to mean a fast and aggressive massage. She did check how the pressure was early on, but only while stretching my legs. It would have been more appropriate to ask while on my back. The massage focused on full back for an hour, and I got the sense that the therapist kept running out of things to do. She did not use the same strokes on each side, and kept going back to tender spots she already overworked. She had no understanding of slow trigger point release, and kept quickly rubbing the trigger points which just makes your entire back tense up so you can’t relax and release the knot. It was so awful I couldn’t wait for it to end. I should have gotten up to leave, but I kept hoping it would get better because it was so much more expensive. Had better massages for a third of the price in Bali, don’t waste your money or hurt yourself. My back now feels awful, and the right side feels like I’ve pulled a muscle. I now have to have a 30 hour journey home with a back that’s in a lot of pain.
Written February 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BernaEmi
3 contributions
Dec 2018 • Couples
After a lovely Sunday Brunch we decided to give it a try... Definitely the best Spa In canggu.. not the cheapest one tho. But you get what you pay for right?
Written December 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 847bernaemi,
We thank you very much for your appreciation and review . Yes you do pay for quality training and revising standards relentlessly . This is a great opportunity for the management to reward our therapist.
Would you remember the name used for your reservation and perhaps the day.
wishing you happy festive season.
Espace Spa Management.
Written December 24, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Famput
Ringwood, Australia20 contributions
Nov 2018 • Couples
Recently visited here, although on first inspection it looks a bit cheesy, the massage was so relaxing we returned the following day for a second massage - better than prank and a third of the cost!! Well worth a try...
Written November 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Famput,
Thank you for taking the time to review Espace Spa on TripAdvisor .
We are pleased to hear that you enjoyed your massage .
We look forward to welcoming you again at Espace Spa.
Best Regards,
The Management.
Written November 15, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi there,
I am looking to book a 2 bedroom villa with you, however before that I need to check few things with you. Can you please advise if construction is still going on in your neighbourhood?
i want to book a room enjoying sunlight on pool for most of the day. Do you have any room having sun on the pool for most of the day? If yes, then please advise the room #, so that I can put it in while making my booking.
Thanks so much,
Parul
ESPACEBALI
Seminyak, Indonesia
We are sorry...we don't provide accommodation. We are spa based office at Jl Raya Seminyak Basangkasa. villa nearby us you can check Villa Serene at Jl Raya Drupadi and Space at Bali villa.
Best Regards
The management
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