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Address: 915 Route 73, Mount Laurel, NJ 08054
Phone Number:
+1 877-494-2626
Website

TripAdvisor Reviewer Highlights

Read all 466 reviews
Visitor rating
  • 101
    Excellent
  • 121
    Very good
  • 85
    Average
  • 55
    Poor
  • 102
    Terrible
Food and service 👍🏽

The hotel is mediocre. For $200+ a night I expect the entire hotel to be more updated. However the services I received from the staff was exceptional! To mention Leonard Hudson... read more

3 of 5 bubblesReviewed 4 days ago
Shemina B
via mobile
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466 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
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Showing 464: English reviews
New York
1 review
5 of 5 bubbles Reviewed 3 days ago NEW

My best friend and I bought a Groupon for the overnight stay and waterpark. It was perfect. We went on President's Day, February 20, 2017. Surprisingly the water park was not as crowded as we thought it would be. The hotel rooms (ML resort) were updated and very clean. We arrived at the waterpark at 11:45 and stayed until 6:15pm.... More 

Helpful?
Thank Blueyz271
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 3 days ago NEW

I expected the weekend there to be very busy as I have done indoor water parks this weekend in years past. The resort is very small considering other Coco Key locations. They were EXTREMELY UNDERSTAFFED. They know it's their busiest weekend and planned poorly for the massive influx of visitors. I understand they cannot be responsible for other persons children;... More 

Helpful?
1 Thank Giovanni S
1 review
3 of 5 bubbles Reviewed 4 days ago NEW via mobile

The hotel is mediocre. For $200+ a night I expect the entire hotel to be more updated. However the services I received from the staff was exceptional! To mention Leonard Hudson from food and services! He was great and renewed my hope in professionalism via coco keys again since I had a bad experience with guest services. If you go... More 

Helpful?
Thank Shemina B
Brooklyn, New York
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW via mobile

Dates visited Feb 19-21 ... So coco keys is an indoor water park! Lots of fun for young children! The hotel itself needs to be updated and the simple basic needs from hospitality needs to be met especially for the price range (average $230 a night). However I have to shout out those who do a great job and go... More 

Helpful?
Thank rickina b
Philadelphia, Pennsylvania
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

Everything was wonderful. We stayed the night, and OMG the beds are so comfortable I didn't want to leave.

Helpful?
1 Thank Tina T
Milford, Pennsylvania
Level Contributor
114 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

We have been to CoCo Key in the past, which I remember it being better. It was a saturday afternoon and there were a lot of birthday parties, so the waterpark was very crowded. My son and his friend had a great time, but it finally cleared out a little about an hour before closing. This is a smaller waterpark,... More 

Helpful?
Thank lilliedale
Maryland
Level Contributor
318 reviews
128 attraction reviews
common_n_attraction_reviews_1bd8 198 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

First, our kids (5, 7 and 8) had a good time. The facility is big on safety. That's the reason for three stars. That being said... 1. The place is extremely loud. It's not the people - it's blaring music on top of it all. There is no quiet space outside the venue where people can wait or get away.... More 

Helpful?
5 Thank Pannipannini
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

I would like to apologize to you and your family for your less than perfect day with us. Maintaining a clean, fun, safe environment is our number one priority, and I am saddened to hear that we were unable to provide that for you and your family. Our customer’s comments and concerns are very important to our team. I will... More 

Newark, New Jersey
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 4 weeks ago

The water park was clean and the rides were appropriate for my family members. We all had a very pleasant stay.

Helpful?
Thank faye1374
1 review
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

My family and I went to Coco Keys 1/20/17-1/21/17 my fiance woke up out his sleep itching, he went to the bathroom to find bites all over his body. We called the front desk to tell them and they said" would you like and another room?" of course we got mad and said" No!". The maintenance guy name Tony pulled... More 

Helpful?
7 Thank Shawn S
thehotelml, General Manager at Coco Key Water Resort, responded to this review

Thank you for taking the time to respond about your recent stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive from our guests are taken... More 

Copiague, New York
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed January 19, 2017

It was an impromptu trip that landed us at Coco Key resort. It was definitely smaller than I expected. The water rides with the exception of the slide are really geared towards kids 10 and under. We are a water park family and love the experience of enjoying rides together. We only were able to enjoy the slide and the... More 

Helpful?
2 Thank Aleximani

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Coco Key Water Resort and other visitors
14 questions
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Point Pleasant, New Jersey
Newark, New Jersey
4 days ago

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Questions? Get answers from Coco Key Water Resort staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?