BRC Day Spa & Sauna Resort

BRC Day Spa & Sauna Resort, Fair Lawn: Address, Phone Number, BRC Day Spa & Sauna Resort Reviews: 3.5/5

BRC Day Spa & Sauna Resort
3.5
About
BRC Day Spa & Sauna Resort's concept is to provide our guests with the ultimate luxurious experience that cannot be found anywhere else in the tristate area. We strive to make sure every aspect of your stay is pure perfection. Our facilities are state of the art and our design creates an ambiance that will have you losing track of time. Our staff and chefs are hand selected to bring you the best service with the finest cuisine from the freshest ingredients.
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3.5
31 reviews
Excellent
15
Very good
5
Average
3
Poor
1
Terrible
7

m p
New York City, NY51 contributions
Just not good at all
Dec 2019
Curt reception, smelly facilities, broken tiles, worn out sofas, float tank over salted, thin towels and lots of foreign men in speedos. Need I say more. Did not even stay an hour.
Written December 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Ourtrips
Paterson, NJ23 contributions
Relaxing
Aug 2019 • Couples
The customer service was good. I surprised my GF with a massage and the lady at the desk was on board keeping it a surprise! The food was amazing especially the mussels! It’s BYOB with an additional charge (not high) and you’re supplied with cups and ice. I’ve read reviews prior to going and the capacity was low compared to other reviews saying it was too many people and we went on a Friday night. We didn’t do the rooms available; mainly stayed in the jacuzzi. The pool was a bit cold (for me). According to my GF, the message was okay; she enjoyed! I will definitely recommend and planning to go back myself!!
Written September 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

non
1 contribution
Worst customer service ever!
Jan 2019 • Solo
I never even made it to the spa. I called a month in advance to book a reservation for my birthday. I spoke with a man who said he was filling in on phones. He was nice and helpful. Then my sister called and spoke with a man whose accent was difficult to understand. He was very rude to her. I called back to change one of my appts. and got the same man. He was horrible. I explained to him that I wanted a calming experience for this birthday getaway. His voice was abrupt and he acted as though he did not have time for me. I said I would call back at another time. I was hoping that someone else would answer. My sister and I decided not to go to the spa. I called back to cancel our reservations and again the man was rude. He said ok and hung up on me. We booked a reservation with another spa. When they answered the phone they were calm and very accommodating. The woman answered our questions respectfully and I felt heard and appreciated. I have since read many comments from people who experience this same behavior when calling this spa. Shameful.
Written February 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

b00kie23
Fair Lawn, NJ3 contributions
reception and prices. Price too high. Reception not warm at all.
Aug 2018 • Solo
The place is crowded and not friendly for a solo visit, they nickle and dime you.
Should have a monthly rate or weekly depending upon how many times visited
Written October 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

dumlvr7
New Jersey102 contributions
Scrub and Massage!
Aug 2018 • Friends
We booked an appointment and I think it is better to do so than walk in just to make sure you get accommodated especially on the weekends. My friend and I came in for a scrub/massage and man it was worth it! The only reason I am giving this 4 stars is because after the scrub we stayed in the same room (the guy at the Front desk said we could move so next time I'm gonna tell them to do so) and I wasn't keen on a wet massage although it was still great as Sue was awesome! I am not sure if the massage would have been the same if I had just the massage but since I had the scrub, your pretty much in your birthday suit but Sue made me comfortable. She was the only masseuse to ever massage the front part of my body (legs, thighs, hands, arms and even chest!) and it felt really good. All other massages I've ever had have a tendency to just focus on the knots on my upper back/shoulder/neck area but here, equal time was given to each body part. I've started letting masseuses know to give equal attention to my back, thighs and legs. So my experience with Sue was really great. I will come back again and try just the massage to see if there's a difference.
For the locker room area, it was clean and had hair dryers (with a scrub it will get wet!) and shower stalls. You leave valuables at the Front Desk as a deposit as you pay after your service. Robe rentals are $5 but you can bring your own. Slippers are avail no charge. Since we were not using the sauna, we did not have to pay other fees just the scrub and massage. Reservations can only be made over the phone but if you email them with a question they will respond. The facility is not as big as Jeju Spa in Buford, GA but it's good on it's own. For a Monday it wasn't that busy but there were a few people coming in and sitting in the restaurant area which was pretty big.
Written August 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

sverstnik
2 contributions
BRC Spa & Sauna visit.
Apr 2018 • Friends
Being there week, I have found this place as an excellent facility for personal or family activity. My favorite is a sauna room, but there are several others spa treatments included. See you there!

Andrei
Written April 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Leonid V
Emerson, NJ7 contributions
I like this place
Mar 2017 • Friends
It's Russian style sauna with several different sauna rooms and great Russian-style kitchen.
You can order sauna accessories (hats and veniks) on site or bring them with you to save a few dollars.
Written August 8, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

JJSESQ
New York City, New York, Usa13 contributions
Five Star Russian Spa! A Hidden Gem! Amazing.
Jun 2017 • Friends
BRC Day Spa is, without question, the best traditional "Russian Spa" experience you can find in the tri-state area. From the traditional (and ultra hot) dry spa to the less intense "aromatic" spas and the steamroom there's no better way to give yourself a "healthy treat" than an afternoon at BRC. The facility and locker rooms are clean and high quality. The staff are courteous and professional. Much of the clientele are Russian speaking (as are the staff) but non-Russian speakers (like myself) don't need to be intimidated - the facility, staff and patrons are always welcoming. I've been going to BRC regularly for the last 6 years and it just keeps getting better and better. The food menu is also outstanding. Don't miss the borscht soup and the perogie. Visit BRC once and you'll be hooked.
Written June 17, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

alanroytbak
Fair Lawn, NJ1,521 contributions
Russian Bath! Banya!
Feb 2017 • Family
Awesome place, great relaxation! You can spend the entire day here, they have several different sauna rooms and an indoor pool. We come here all the time during the winter! A must visit if you are in the area. The food here is decent but the service is so so.
Written April 11, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

mac9661
Clifton, NJ1 contribution
M.A.C. 1st time with wife
Mar 2017 • Couples
1st time at a spa went with wife had an excellent experience. very clean
service was great ! and other guest was very friendly definitely going back .
Written March 24, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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