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Cape May Whale Watch & Research Center

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Cape May, NJ, USA
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Hours Today: 8:00 AM - 6:30 PM
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Cape May Whale Watch & Research Center
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d5678 wrote a review Sep 2021
31 contributions15 helpful votes
No sea / boat safety discussion, education, nor warnings by Captain or Staff. ie. No warnings off rough seas ahead. Ie. No discussion of, nor showing of location of life jackets. My wife and 2 year old daughter were thrown nearly off the ship (top deck) as the boat went into approximately 9 foot swells, again no warnings of rough seas ahead. Total disregard for safety measures for passengers. Should be fined.
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Date of experience: September 2021
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Response from Cape May W, Manager at Cape May Whale Watch & Research Center
Responded 2 days ago
We would like to address some of your concerns mentioned here as we are not sure that you actually traveled on one of our vessels. Passenger safety is our UTMOST concern at the Cape May Whale Watch & Research Center, onboard our vessel the American Star. For over 40 years, we have been in business providing a safe, enjoyable experience for passengers onboard. A 6 minute detailed safety briefing is given by the captain over the boat's P/A system to the entire vessel immediately departing the dock on every trip explaining location and use of life jackets, life boats, and a detailed overview of general safety precautions to be taken while onboard. Your onboard Marine Biologist Naturalist relays parts of safety briefing upon entering open waters and throughout the entire trip. Our walkabout crew members constantly watch over and instruct passengers of safety procedures throughout the entire tour. We are annually inspected by the United States Coast Guard and our crew has to routinely perform drills with Coast Guard to simulate any emergency situation that could occur onboard. Our vessel would never ever travel in 9 foot swells. Our vessel is 100 feet in length and in any seas greater than 4-6 feet, our trips are cancelled. Given your account of your trip I would guarantee you were not aboard our vessel the American Star and we are greatly disappointed that you did not message us directly as we could have easily cleared up this matter. Sincerely, Captain Matt.
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mg138 wrote a review Oct 2020
1 contribution
great experience. it was amazing and humbling to see such noble creatures in their natural habitat and all of the information provided by the crew was valuable. there were numerous dolphin sightings especially in the first hour. although the boat headed out to zones known for whale activity, no whales were to be spotted this day but there's no guarantee in that, unfortunately. watching sea birds up close hunting for fish in the wake of the boat was really cool and something i'd never seen in person before - highly recommend bringing binoculars for that. i could watch in great detail birds diving down to hook a fish only to have another gull or osprey swoop in and steal its catch mid-flight. it also felt good to support an eco-minded establishment dedicated to the research and conservation of our precious natural ecosystems. i would go again!
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Date of experience: September 2020
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CarolineBehnke wrote a review Sep 2020
1 contribution
Best day ever ! We got to see hundreds of dolphins, whales, and stingray migration ! The captain, crew, and interns were all very knowledgable, friendly, and accommodating. Beautiful day on the water and we even stopped to take mylar balloons out of the water as they could be mistaken for food for our marine mammals. Absolutely loved this trip !!!
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Date of experience: August 2020
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Leigh K wrote a review Sep 2020
Chicago, Illinois68 contributions32 helpful votes
The trip is a relaxing way to enjoy the water. You are not guaranteed to see anything but all of the boats are in contact with each other. If one group finds dolphins or whales, everyone will know about it. We saw at least 6 pods before we were 20 minutes into the trip. You will get a brief bit of info about the center and all of its work. If you want more, you need to ask or they will let you enjoy the peace and quiet of the trip. You will circle out for an hour and a half and then circle back into the harbor in search for whales spouting. Make sure you park in their lot and NOT in the lot for the restaurant. The crew will help you out when you ask them about it when you pay. The Groupons are a great saving and they clean the boat in keeping with CDC guidelines.
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Date of experience: August 2020
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Barkley S wrote a review Jul 2020
Bordentown, New Jersey67 contributions43 helpful votes
Our tour boat stopped so the first mate could retrieve a balloon from the ocean which made him our hero! This was an amazing day! Saw tons of dolphins and happen to time it with sting ray migration by the 100’s! No whales that day but we will be back to try again! The crew is friendly and knowledgeable. All covid safety precautions are in place. NJ if you’re looking for a staycationing in these times, I highly recommend starting here and being a tourist at home!
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Date of experience: July 2020
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