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Review Highlights
Week days work best...annual family tradition

We've been coming here once or twice a summer for over 30 years and our kids and grandkids love... read more

Reviewed 2 weeks ago
Coonbug2014
,
Coventry, Rhode Island
Good time

We had a good visit on a Tuesday in July. There were 8 of us so we decided to get a cabana - we... read more

Reviewed 3 weeks ago
Sportychica
,
Maine
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Traveler Overview
  • Excellent24%
  • Very good28%
  • Average19%
  • Poor12%
  • Terrible17%
Travelers talk about
“life jackets”(11 reviews)
“fried dough”(7 reviews)
“lounge chairs”(10 reviews)
About
No one packs more fun into a water park than Water Country! We’ve got over 26 acres of your kind of fun for the whole family. Then again, we are New England's Largest, Cleanest, Safest, and Friendliest Waterpark! With cabanas and picnic areas, Water...more
Contact
2300 Lafayette Rd, Portsmouth, NH 03801-5602
Website
+1 603-427-1111
Top Selling Tours & Activities in and around Portsmouth
Reviews (327)
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All reviewslife jacketsfried doughlounge chairsbare feetwater rideshot dayswater funpicnic areaevery summerstaff was friendlycoolerblastvestgulls
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1 - 10 of 323 reviews
Reviewed 4 days ago via mobile

Everyone here has a really bad attitude. Customer service is not incorporated into their employee policy. I had a security guy jump in my face for no reason at all and my daughter was almost kicked out of the pool for not having her goggles...More

Thank Key6174
Danielle-WC, Manager at Water Country, responded to this reviewResponded 2 days ago

Our sincere apologies your visit wasn't better! Would love to know more about the incidents that occurred so we can address it with the staff involved. Guest safety and customer service training are VERY important to us and something we stress the importance of continuously....More

Reviewed 1 week ago via mobile

Ok so I’ll preface the review with the fact that I’ve been going there every year for 25 years so I’ve seen what it was and how it’s changed. 1-don’t ever pay full price. Get tickets through AAA, Groupon or at the very least the...More

1  Thank amanda m
Reviewed 1 week ago via mobile

Visited last weekend with family and friends. The first problem is how they handle the huge lines before they open the gates at 10:30. There were only 2 people at the time doing bag checks for a very large crowd. Once you get past bag...More

Thank Kelsey S
Reviewed 2 weeks ago

We've been coming here once or twice a summer for over 30 years and our kids and grandkids love it...the key for us is to arrive early, bring a picnic lunch, snacks and drinks in plastic containers...and to hit the different slides, pools, and play...More

Thank Coonbug2014
Reviewed 2 weeks ago via mobile

Last year Water Country was perfect, this year not so. Every year my family buys season passes and comes at least 5 times. We show up around the time it opens and we go do most rides and leave. My biggest complaint this year is...More

3  Thank Katie C
Danielle-WC, Manager at Water Country, responded to this reviewResponded 2 weeks ago

Thank you for all this feedback, Katie! We tried something new with parking this year in attempt to make getting in and out of the lots easier for guests - your points are appreciated! We hope you continue to include us in your summer plans.

Reviewed 3 weeks ago via mobile

I am writing this from within the park on Sunday July 29th. The only thing this place does well is cramming too many people in! It’s ridiculous when two families pay almost $400 total to then have no chance of even one seat, to be...More

Thank Dave B
Danielle-WC, Manager at Water Country, responded to this reviewResponded 2 weeks ago

Sorry your visit wasn't better. It was busy on Sunday - it was the 1st day in more than a week that didn't have rain in the forecast, so lots of people had the same idea to come enjoy a fun day in the sun....More

Reviewed 3 weeks ago via mobile

Not worth the money!! My children are three and six. My six year old could go on many rides but my three year old could only go to a few pool attractions. We paid the same amount for three year old as the six year...More

Thank Vermontmama25
Danielle-WC, Manager at Water Country, responded to this reviewResponded 2 weeks ago

Thank you for the feedback. The lifeguards are diligent in their role, but as you said, it's all for the sake of safety. We're always happy to help you plan a day and review which attractions each of your children can enjoy to ensure everyone's...More

Reviewed 3 weeks ago

We had a good visit on a Tuesday in July. There were 8 of us so we decided to get a cabana - we chose the Wave Pool suites since it accommodated 8. These suites are located on top of the end of the wave...More

Thank Sportychica
Danielle-WC, Manager at Water Country, responded to this reviewResponded 2 weeks ago

Thanks for the feedback. Wearing shoes as you walk around the park is a great suggestion to others. Glad you had fun. Hope we get the chance to see you again!

Reviewed 4 weeks ago via mobile

I went on a Monday. I was able to zip past the first lockers, which had people around it all day and go to the second group of lockers further in the park and those were empty. I went on all the slides in the...More

Thank kcampaiola1995
Danielle-WC, Manager at Water Country, responded to this reviewResponded 2 weeks ago

Spoken like a true water park pro! :) You're so right; visit on a weekday if possible - it will be less crowded than a weekend. Do the big slides (like Dragon's Den and Dr. Von Dark) early in the morning to avoid the lines...More

Reviewed 4 weeks ago via mobile

The park is very big and has lots of attractions. Had lots of fun. The only thing that was wrong is there was not Evo ugh chairs to sit on and half on the ones they have are broken.More

Thank SarahBleskie
Danielle-WC, Manager at Water Country, responded to this reviewResponded 2 weeks ago

Thanks for the review, Sarah! We are continuously working to replace, repair, and add new furniture. We do allow guests to bring their own folding chairs if desired to help offset. Also, the expansive picnic groves throughout the park are available on a first come...More

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Questions & Answers
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Sportychica
July 16, 2018|
AnswerShow all 2 answers
Response from Danielle-WC | Property representative |
Depending on the day/weather of your visit, a rental cabana can be totally worth it. We have free picnic tables, lounge chairs, and Adirondack chairs located throughout the park that are available on a first come, first... More
0
Votes
Carol C
July 2, 2018|
AnswerShow all 2 answers
Response from Danielle-WC | Property representative |
Children under 13 years of age are not allowed at the Park without adult supervision. Regardless, we strongly suggest that minors under the age of 18 be accompanied by a parent or adult guardian. The park does not assume any... More
0
Votes
Patricia E
June 17, 2018|
AnswerShow all 2 answers
Response from Danielle-WC | Property representative |
Yes! There are ADA lifts that help guests transition from a chair to a pool; guests with wheelchairs can enter any sloped entrance pool up to axle deep if desired. There are handicapped accessible stalls in the restrooms, a... More
0
Votes