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Reno Fun Train

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Reno, NV
+1 800-783-0783
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Review Highlights
DO NOT BOOK WITH THEM! CHOONE SOME WHERE ELSE FOR A VACATION

6 months since they canceled our trip. STILL NO REFUND! If there is a chance during the winter for... read more

Reviewed August 23, 2017
Amber N
Rider Beware!!!

14 of us booked the February 10, 2017 Reno Fun Train from Key Holidays to celebrate my girlfriend’s... read more

Reviewed May 29, 2017
MatthewG69
,
San Francisco, California
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Key Holidays of Walnut Creek, CA operates the weekend Reno Fun Train and midweek Reno Snow Train only in February and March. This special charter train departs from the SF Bay Area to Reno and includes choice of Reno Hotel, meals on train, dance car, piano lounge,strolling minstrels and more.
  • Excellent55%
  • Very good20%
  • Average0%
  • Poor5%
  • Terrible20%
Travelers talk about
“gold service” (4 reviews)
“pot pie” (2 reviews)
“great trip” (4 reviews)
LOCATION
Reno, NV
CONTACT
Website
+1 800-783-0783
Write a ReviewReviews (20)
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1 - 10 of 19 reviews

Reviewed August 23, 2017

6 months since they canceled our trip. STILL NO REFUND! If there is a chance during the winter for snow do not book with this train. You will get the run around and mat never get your money back!

Thank Amber N
Reviewed May 29, 2017

14 of us booked the February 10, 2017 Reno Fun Train from Key Holidays to celebrate my girlfriend’s 40th birthday aboard the Mardi Gras train. A friend of mine had previously done the train and had had a really good time, so I suggested it...More

Thank MatthewG69
Reviewed March 28, 2017

I cannot give a review for the actual train seeing as it was cancelled because of a mud slide. But being almost two months later and still no refund is the worst customer service I have ever seen. Apparently the main office wants to only...More

2  Thank Charlene E
Reviewed March 15, 2017

We looked forward to our Reno Fun Train weekend getaway. Unfortunately, a severe storm forced its cancellation (Amtrak closed the tracks to Reno). I don't blame Key Holidays for that. I do take exception to them not honoring their promise to process a credit. First...More

3  Thank catraveller999
Reviewed March 13, 2017

My wife and I made the trip and we decided to go ‘first class’ with the Gold Pass and we were in the youngest couple, but the others were fun. The meals were pretty good on the Gold Pass. Unfortunately, you face backward either coming...More

Thank George D
Reviewed March 2, 2017

The Sierra Scenic Snow Train is the weekday version of the Reno Fun Train which runs from San Jose to Reno on Tuesdays and returns to the Bay Area on Thursdays. The train makes stops in Oakland (Jack London Square), Richmond (BART), Martinez, Suisun, Sacramento...More

4  Thank nascarbilly
Reviewed August 23, 2016 via mobile

My wife and I are members of the Pacific Locomotive Association (PLA) and the Niles Canyon Railroad (NCRY). Some of the members planned a Fun Train trip and we went along. The 'fun' was non stop. There were snacks, a great Elvis impersonator, and a...More

3  Thank Robin Z
Reviewed December 15, 2015

I had taken some pictures back in February when we went on the Reno Fun Train and had lost them on the Cloud, but I had finally found them on the Cloud. It was our 26 yrs of marriage and we wanted to something different...More

7  Thank millwrightjoefl
Reviewed March 25, 2015

I liked the tour and the stories about the trains during the old west. I was sorry riding was not available,

2  Thank Willie J
Reviewed March 25, 2015

We went on the Madri train on Feb 28th. Very nice experience, quiet, peaceful, relaxing trip. This was a special gift for my Birthday. We boarded in Roseville for the 4 hour trip to Reno. We paid for the Gold service. It was well worth...More

5  Thank goldrushgal
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Questions & Answers
Jackie C
October 10, 2016|
Answer
Response from Robin Z | Reviewed this property |
The train travels thru the Sierras... you see the mountains, rivers, trees, and the like. For other info go to their web site. Key Holidays
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Cierra_rachelle
November 9, 2015|
Answer
Response from Sirius_Business |
look on the list of hotels where it says "TRAIN ONLY"
0
Votes
hairlip
January 15, 2015|
AnswerShow all 2 answers
Response from Jade1515 |
Thanks for asking "Hairlip"! Sorry for the belated response, but we just found the question. The Reno Fun Train & Sierra Scenic Train start out of Emeryville, CA (Near Oakland and Berkeley). You can take a connecting train... More
0
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