Spa Atlantis
Spa Atlantis
4.5
About
Escape to the Spa Atlantis featuring unique treatments such as Pantai Luar® Eastern Asian Massage and Rasul Mineral Mud Ceremonies. Spa is not an indulgence. Spa is a way of life.The Spa at Atlantis is a space for personal discovery, solace and healing. A refuge from the everyday world. A spa that provides an experience like no other. A spa to restore yourself. Knowing hands of professionally trained aestheticians and massage therapists lift the weight of time from weary shoulders. Surrounded by calm healing colors, natural stone and the gentle flow of water, you are free.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
199 reviews
Excellent
158
Very good
24
Average
7
Poor
6
Terrible
4

Bianca A
1 contribution
I scheduled a 90 minute deep tissue massage with the spa as part of a girls day out and it was the best massage I had in a long time. I had a male masseuse, Kevin, and he was absolutely amazing! The level of courtesy and professionalism he provided was by far the best and very much appreciated. I don't usually treat myself to spa days often, but I will definitely be coming back here and requesting Kevin for my masseuse. If you are in need of a really good massage or are just visiting the area and want to check out the spa, Atlantis should be your first choice! Enjoy every minute of your visit because it's well worth it.
Written January 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

godsbooboo
Incline Village, Nv148 contributions
I was pleasantly surprised yesterday (January 25) when I visited this spa. It has significantly improved since the last time I reviewed it. The women's shower area and lounge are very clean and kept up now; towels and blankets are refreshed in the lounges.
My only complaint would be against the groups of females who have loud group conversations in the women's lounge and the other lounge areas. Out of consideration for everyone in each lounge it would be so nice to be able to relax without the loud voices.
Written January 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Lxdibel
United States6 contributions
Solo
Spa Atlantis is the best Spa in Reno. Yes it’s crowded on weekends, so if possible try and go during the week. But other than that, this is my favorite way to spend a day. I love getting the hot stone massage, and both Jasmine and Gabriella are the best of the best! They are consummate professionals and just seem to know exactly where to go to give me relief, and with the perfect amount of pressure. I am so impressed with both of them! They are talented, experienced, and intuitive. You couldn’t ask for more from a massage therapist.
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Julie
Reno, NV3 contributions
Couples
I visited the Atlantis last weekend for my husband birthday and we visited the spa and that was great minus all of the amenities being closed with no notice and still having to pay full price for spa treatments.
Also I put my name on the wait list to go to the pool at 12 pm and came back 1.5 hours later and another employee was working and told me my name was no longer on the list because the previous employees shift was over and she didn’t have his papers. I then put my name on the list AGAIN with her and never received a call. I came back 2 hours later and she said it was not time yet, so we continued to wait. Checked back at 4 pm and it was still not our turn. Came back a little while later and ANOTHER girl was working and she said my name was no longer on the list because the girl before her had left, put my name in AGAIN and never received a call, never got to take my grandkids to the pool like we had planned! This is unprofessional. I’ve reached out multiple times to Atlantis and have not received a call back to address this issue.
Written September 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

nina r
Reno, NV1 contribution
I called to make an appointment for me and my friends but no one answered! I called twice but no answer! One of my friends told me she just called the salon to book her pedicure so I called and a gentleman named Edwin answered and told me a few things about the salon. I had some spa questions so he transferred me to the spa and again, it kept ringing and ringing. I couldn't even leave a callback number. Super frustrating!
Written August 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Vanesa Findley
1 contribution
I was looking forward to booking a spa day here at the Atlantis. I came in to make my appointment because I've been hearing about how beautiful this place is. I walked in and was greeted by a young lady named Andrea. She seemed nice at first but she seemed bothersome once I started asking questions. I've never been to a spa before so I was coming in blind. She sounded like she had somewhere else to be but there was no one else around! She rushed through my questions and was not helpful at all. I was disappointed because I've heard so many good things about the massages here but maybe the I have to talk to a masseuse to get good customer service?? If everyone acts like that I don't if I'll be back.
Written January 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ambie
3 contributions
Family
Beautiful spa with super nice lounge areas. They have a waterfall pool that’s inside and another regular pool outside. The pools were kid/family friendly but the rest of the spa was adults only, which was really nice. The staff were all very friendly. Seems like everything is opened back up from COVID. Locker rooms with snacks and drinks, showers with shampoos, razors, and all the other free goodies. Overall a great place to relax and unwind for a little bit.
Written July 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Heath H
2 contributions
Couples
I has my first ever Swedish massage and can't put into words how awesome it was. Paula explained everything and made me feel very comfortable. The hour flies by!

The amenities are very clean. Paula was extremely professional. You can't help but walk away relaxed. It was a great experience. I can't wait to get back to Reno and do this again!
Written September 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Robert B
South San Francisco, CA28 contributions
The best massage I ever had was at the Spa Atlantis! My massage therapist was named, Kevin Williams, and he is simply the BEST! I left feeling refreshed and ready to face the world again. The facilities were nice and the spa attendant was super nice. I was greeted with friendly staff at the registration desk. I liked the snack and drink amenities too. A definite must-visit when in Reno!
Written September 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kim S
Seattle, WA3 contributions
Solo
It was amazing! I booked myself a 90 minute massage around noon a few days before I flew into Reno. The customer service is spectacular and they are so kind and helpful and very flexible for what service you want on the day and time. The anemities are so fantastic! From whenever you schedule your service to closing you have full acess to the spa which includes the hot tubs, experimental shower, cold plunge pool, swimming pool, all the saunas, a fitness center, dry sauna and herbal steam room (which are both included in the locker rooms). The showers had about 6 shower heads (two overhead and 2 each on the sides) they had a tea room right before the locker rooms, which had healthy snacks, fruit, tea, water and coffee, you also wait here before your appointment. My massage was amazing, completely quiet, serene and relaxing. The massage therapists definitely do not try to force conversation and respect that. I felt completely rejuvinated after this day, I definitely am coming here everytime I fly into Reno from now on. On top of that the prices weren't too bad either, especially with all the anemities included.
Written October 12, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Spa Atlantis (Reno) - All You Need to Know BEFORE You Go

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