Puzzle Room Reno
Escape Games
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10:00 AM - 11:00 PM
Monday
10:00 AM - 11:00 PM
Tuesday
10:00 AM - 11:00 PM
Wednesday
10:00 AM - 11:00 PM
Thursday
10:00 AM - 11:00 PM
Friday
10:00 AM - 11:00 PM
Saturday
10:00 AM - 11:00 PM
Sunday
10:00 AM - 11:00 PM
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About
FIND YOUR Escape! If you are looking for an amazing experience, a unique fun thing to do in Reno, an unforgettable date night, a special birthday party idea, or a top notch team building activity, come check us out at Puzzle Room Reno! Come with friends, family, or co-workers for 60 minutes of brain teasing fun and challenges. You and your team will be locked in one of our five rooms and be given a mission. You have one hour to find your way through different levels of hints and attempt an ESCAPE!
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
494 reviews
Excellent
419
Very good
41
Average
12
Poor
12
Terrible
10

Dillon Sew
1 contribution
Jan 2021
Morgan, provided a genuine experience that I was beyond what I was expecting from a escape room. She made the story surrounding the room immersive, and was positive and helpful the entire time. I will be coming again to try out the other rooms!
Written January 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

oliverT1996
Sparks, NV1 contribution
Jun 2021
Super great and fun experience! Pretty good challenge too.
* only complaint was one of the steps to get into the next room was a knock pattern. We attempted the knock pattern multiple times, different speeds and could not get through. After spending a good chunk of time trying to find another possible way in, we decided to ask for a clue and was told it was exactly that, it was a knock pattern. Spent too much time looking for alternate route, couldn’t complete. Overall wonderful experience, and will still give 5 stars due to great staff, experience and cost.
Written July 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

leaT4514QQ
1 contribution
Jul 2020
Even during this pandemic I felt as if they were keeping us safe while allowing us to have fun. While we didn't end up solving the room completely, some of the puzzles were a bit on the easier side which was nice to build confidence. At the end she even let us ask all the questions to figure out where we went wrong. I would highly suggest anyone going. One thing I did notice was we had a group of 6 and that felt a little large, i would personally suggest 3 or 4 people so things don't get so muddled.
Written July 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

916nab
2 contributions
Aug 2021 • Family
We spent 30 minutes trying to figure out the first clue because a key that came out of the ceiling had fallen and was on the floor. We didn't want to ask for a tip for the first clue, so we kept trying until finally we gave up. Later, we solved another clue and a little cabinet door opened 1 inch in a dark room without a sound. Again, we didn't notice and kept trying things over and over. Every other escape room I've been to has a game master monitoring and if they see you solve a clue correctly without noticing something (a key fell on the ground, a cabinet opens, etc.) they chime in and say something like, "when you held that button, did you notice anything fall?" or "did a door open?"

Anyway, the game itself seemed fine, though we didn't get to finish it. I wouldn't go back to this escape room, even though I love escape rooms.
Written August 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

sunkissedlaurie
Reno, NV1 contribution
Jun 2021 • Family
My niece and I went together, this was my first time, while she had a bit more experience.
It was a fun way to work as a team and bond. But as for solving it, two of us just wasn’t enough! Minimum 3 people next time.
I’ll definitely come back, but I sure wish the price would come down. For an establishment to charge that much per person every 60 minutes, the facility should be much cleaner.
The windows and interior glass were very dirty and that’s the first thing people see upon arrival! Dust coated every surface from the front door to the puzzle room.
Written July 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kevin12321
Sacramento, CA1 contribution
Nov 2021
I work at an escape room in Sacramento and some of the team and I drove to Reno to play this escape room. The set up is beautiful, but the execution is awful. When we came in there was no one to great us and the employee there didn’t come out for a few minutes. Once he did come out he seemed almost put out that he had to help us. As we were paying for the game he answered the phone and took another persons card information repeating it back right in front of us while he held our card. During the briefing video the staff member left the room and it took a good minute for him to return after the video was over.

Once in the game the room was amazing and immersive. As we entered the last room we saw that the last puzzle that gives us the exit code was misreset (not reset properly) and had the exit code flashing. Because we all love escape rooms we finished all the puzzles to legitimately get the code, but when we escaped this staff member barely cared and when we said there was a misreset just said, “oh really? I’m sorry it must have been messed up from the last game.” This staff had set the game up only when we asked for that game.

Overall a beautiful location, but just an overall disappointing experience even though we escaped the hardest room.
Written December 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sandy
1 contribution
Aug 2020 • Friends
My boyfriend and I were randomly walking the streets of Reno, when we stumbled up the escape room. We were welcome by Angie upon entering and they were lucky enough to get us into a room within 15 minutes. We had never done escape rooms so we were excited for what was in store. After failing to complete the escape room, we were still happy about our experience. We would recommend going with more than 2 people ;). You could do the room with just 2 but i think it would be better with more than 2. They also provide you with a locker and key to place all personal items, as you can’t take them inside with you. In addition, they give you a walkie talkie that you take with you, inside the room, so you can have contact with an employee who gives you unlimited amount of hints. Angie did an amazing job getting us situated last minute and helping us throughout our quest.
Written August 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ljstro
La Quinta, CA1 contribution
Jul 2021
We found out after our game was over that the safe we had been trying to open for the last 15 minutes was known to have batteries die within an hour of replacing them, we had the correct code to open it but couldn't because it wasn't working. There was a person talking to us over the radio who tried giving us clues while we were in there but never once asked about the safe working even though they heard our group trying different codes and saying nothing is beeping or lighting up. When we asked about it after the game and were told about the safe not working that it should beep if you press anything, they acted like it was no big deal and offered no means of remediating it and it sounds like they have no plans to replace the safe. I wouldn't go back or recommend anyone else visit as they don't seem to want to take responsibility for their faulty equipment so you'd be taking a chance on if things are working during your visit. I can't imagine how many people this has happened to before us that have no idea because they didn't ask about it.
Written July 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JamieH8008
1 contribution
Mar 2021
We've gone twice now to do the Pirate room and Asylum. The Pirate room was the easier option so it was a good beginner room. Our small group still hasn't made it out under the hour mark but it's always a super fun time and the staff has all been wonderful! Asylum was so fun, but I'd recommend that you go with a group of at least 4... you know... just in case you have to be split up...
Written March 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

RenoPatandDan
Reno, NV3 contributions
Jan 2020
The progression of the game was random; not logical ... didn’t make sense even for a creative person with skill in non-linear thinking. Clues placed in the room were vague, sometimes leading in the wrong direction, which would be fun if it wasn’t timed. Flashlights were low on battery power.
Written February 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Puzzle Room Reno - All You Need to Know BEFORE You Go

Frequently Asked Questions about Puzzle Room Reno

Puzzle Room Reno is open:
  • Sun - Sat 10:00 AM - 11:00 PM