Casino at The Cromwell
Casino at The Cromwell
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Top ways to experience Casino at The Cromwell and nearby attractions

The area

Address
Neighborhood: The Strip
How to get there
  • Flamingo / Caesars Palace Station • 4 min walk
  • Bally's / Paris Las Vegas Station • 4 min walk
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles907 reviews
Excellent
354
Very good
271
Average
179
Poor
56
Terrible
47

Bobby T
5 contributions
1.0 of 5 bubbles
Today, I was forcibly removed by security for Cromwell, as a Diamond Elite member. Background: The all male bathrooms in the entire casino—both the main and the high limit—were barred from entry. Given that this was an emergency, as often happens in a Las Vegas casino, that I had to either relieve myself in my pants, relieve myself in the trash can, or use the female bathroom. After consultation with the dealer nearest the bathroom, who confirmed nobody had occupied it, I vocally announced if anyone was on the bathroom—to which I got no reply. Mind you, this happened in mere seconds before disaster was about to it. Then, I went in to the bathroom where I was able to relieve myself all while announcing that the male bathrooms were inaccessible. When I came out, I was met with security who forcibly removed me from the property, namely a hostile security guard named Henry. When I explained that it was an emergency and that I followed all reasonable precautions, they said I should have used another bathroom at a casino on the strip, which as anyone who know Las Vegas would know is a completely erroneous argument. I asked if I should’ve instead relieved myself in my pants or in the trash and they explicitly mentioned if I had done so then I would’ve been arrested for “lewd and indecent exposure.”

The casino was both derelict and negligent in their duty/responsibilities as a Las Vegas establishment in ensuring a safe space/restroom for males, females, and people who identify as non-binary guests at all times. For them not to do them not to provide at least one accessible space is a breach of their lawful duty. This casino’s actions will be forwarded to the state and ACLU for further scrutiny. I am thankful the cameras and my own person footage documented this entire ordeal for possible legal proceedings.
Written March 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

197kathleens
15 contributions
1.0 of 5 bubbles
The blackjack dealer was so weird and rude. The cocktail waitress wanted to charge me for an espresso martini because I was "only platnium" -- this is ridiculous. A man who was "diamond" status ordered my drink that was free in February. I wanted to be there to support those who were going to be laid off, but these two made it very difficult.
Written March 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chris L
Arlington, VA16 contributions
1.0 of 5 bubbles
Apr 2021
This used to be my favorite CET property to play at given it had the best table game rules and drink service.

Things have now changed, and not for the better. On my most recent trip a few months ago (April), and notwithstanding the signs notating 3:2 blackjack and 100X odds, those are no more. Blackjack is ALL 6:5, even at the $50 level, which is astounding. I also didn't see the DD (double deck) games which had been prevalent for a number of years but rather, CSM (continuing shuffle machine) games which were green chip and 6:5.

Drink service had been one of the other hallmarks of this place, but alas, only one cocktail waitress was working some 75% of the time on all three days I went - mind you, this was Friday, Saturday and Sunday, which it should be a no brainer are usually the busiest days. The drinks being comped are now also, severely diluted. I spoke with multiple cocktail waitresses, as well as 2 pit bosses I've come to know over the last several years, and they all uniformly said the same thing - "El Dorado's take over has been one cost cutting measure after another".

I normally bring 5k for a weekend, and understanding that I'm going to lose it, expect to have some fun. Fun was prevalent at The Cromwell for a handful of years, but unfortunately, it's now a thing of the past. I'm taking my business to MGM and am not coming back, I would suggest that, other table games players especially, do the same.

Sad to say this is the current state affairs at The Cromwell, but I suppose all good things must come to an end. I'm going back to Vegas next week and, regrettably, The Cromwell will not be receiving my business then or henceforth.
Written August 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

geflynn2019
3 contributions
3.0 of 5 bubbles
The Cromwell is advertising 100 times odds on craps, 3/2 on blackjack and other things that are misleading. Dice game is now 3,4, and 5 times odds. Blackjack is 6/5. Worst part is they still have signs up that are not correct. Room was ok but no real reason to play there now because no better gamble than any where else. I can’t believe the gamble is now better just about anywhere not called Las Vegas.
Written July 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Shelby R
1 contribution
4.0 of 5 bubbles
Only played slots while in Vegas at the Cromwell. They seemed to be a little tight, so didn't go back after the first day. Staff was friendly though and overall it is a very clean and nice location. I would recommend to visit.
Written March 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JRBSheffield
Sheffield, UK78 contributions
1.0 of 5 bubbles
Small boutique casino hotel in arguably one of the best locations on the strip, sadly let down by the actions of one of its staff.

Would love to give the hotel a higher score but after a short conversation with the rudest cocktail waitress I have ever met, we decided to leave.

We will be spending our money in a hotel with friendlier staff, and I would advise everyone else to do the same.
Tip:Avoid at all costs
Written September 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GeeJimbo
Tucson, AZ74 contributions
4.0 of 5 bubbles
Sep 2019
This is my favorite new casino. Even though it has been open for a few years, it is newer than many of it's neighbors. I like the intimate atmosphere. Sometimes it is a little dark inside (I guess for the ambience), but overall a friendly environment.
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Urchin
El Paso, TX14 contributions
5.0 of 5 bubbles
We visited in March but did not stay at the Cromwell this time. We have several times and always get great service. We gambled here many times during the weekend and the service is just amazing! Everyone is so kind and treats you like family. Kent one of the floor hosts is wonderful. We have had Natalie as our waitress for years and she is the best! So nice, efficient and makes us feel at home. The bartender Angelina mixes a great martini and is always fun to talk with. We will see you all soon! Thanks for everything!
Written March 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cherylmilk
Anaheim, CA32 contributions
4.0 of 5 bubbles
Love the vibe at Cromwell. intimate, friendly and no lines at sports book. never stayed in that hotel since it’s more expensive than Bally’s, Harrahs, Flamingo so I can’t comment on the rooms. easy to get drinks and never crowded. doesn’t have a smoke smell either which is nice.
Written February 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Byron W
San Francisco, CA13 contributions
3.0 of 5 bubbles
This used to be the Barbary Coast and is know for being home to Drai's nightclub. Is a little small and dark, but okay otherwise. I think you can get better bang for your buck elsewhere. It is in a good location though.
Written February 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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