SuperShuttle

SuperShuttle, Las Vegas: Address, Phone Number, SuperShuttle Reviews: 3.5/5

SuperShuttle
3.5

3.5
383 reviews
Excellent
171
Very good
54
Average
25
Poor
26
Terrible
107

david
3 contributions
Supershuttle
Aug 2019
Excellent service,value to and from the airport, courteous helpful staff, we use them regularly when we travel to Vegas..
Written February 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Scarbados
Scarborough, United Kingdom23 contributions
Worst customer service received in the US
Jan 2020 • Couples
After arriving in Las Vegas we approached a lady in the Super Shuttle booth , handing over confirmation of our pre paid shuttle. This lady needs to go on a training course on customer service. She was beyond rude and not a good first impression of Super Shuttle. When dealing with the public a friendly smile and a helpful manner is what should come naturally . The lady working for Super Shuttle provided no welcome ,was unfriendly and not at all helpful. I was made to feel like a naughty child and for this reason I will book through a different company in future.
Written January 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

dae642
Lebanon, IN88 contributions
Nice vans and GPS locators
Dec 2019
Used the shared roundtrip service from airport to our hotel. App worked great watching our van come to pick us up. Took about 10 minutes. Then we had to wait another 15-20 minutes on another couple at another terminal. That would have been OK, but maybe they could have dropped us off first since we had been waiting longer, but we had to wait longer while we dropped them off. Also, this is the first airport shuttle where the driver watched me load my suitcases after she opened the rear doors :( Return trip was smooth too and GPS locator helped us see the van was 15 minutes early which worked out great for us as we were ready. This guy treated us very special and helped with our suitcases :)
Written January 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lidia
Chicago, IL1 contribution
Super Shuttle Co. prepaid ride to the McCarran airport
Jan 2020
On January 20, 2020 I pre-arranged a ride to the airport at 10:05 P.M, After waiting at the shuttle stop for 30 minutes prior and 20 minutes after pick up time, no ride or shuttle showed up. Then was charged full fee. I almost missed my flight. Driver 628 a woman who calls herself Tony is a scammer.
Written January 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Expedition637831
Marco Island, FL1 contribution
Worst customer service
Jan 2020 • Business
Worst possible customer service !!
After a long flight I have my printed ticket and I approach a driver who is loading passengers unto one of the Super shuttle service vans. Before I have a chance to speak he yells NO! at me. This man is beyond rude. He is annoyed that I am going to ask him a question. He is a driver of the company I have paid to have me transported to my hotel and this is his greeting. I tell him you are very rude . His response: You are rude I am busy . I remind him I am a paying customer and wanted to ask him a question . Sadly I am not making this up. This happened on the evening of January 20, 2020 at approximately 10:30 pm . He is a middle aged man. This company should know what their employees are up to.
Written January 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Geraldine S
Ontario, NY31 contributions
Airport Transportation
Sep 2019
Shuttle was on time. Driver was courteous. I don't know what else to say to get to 100 characters. Here!
Written January 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

June2468
Liverpool, UK8 contributions
Fantastic service!
Jan 2020
We would highly recommend SuperShuttle for the wonderful service and very helpful, polite staff. Very easy booking process.
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Voyage211079
Redding, CA1 contribution
Personable drivers and immediately updates regarding pick up time
Dec 2019
The Las Vegas drivers are the best Super-Shuttle drivers I've ridden with up to this point! I received daily updates/reminders as to where and when we would be picked up.
Written December 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

happy traveler
Annapolis, MD1 contribution
Great service
Dec 2019 • Couples
To downtown hotel from LAS and back. Had great drivers, very friendly, and prompt. And great prices!
Written December 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lisa M
Live Oak, FL4 contributions
Easy way to travel
Dec 2019
We have used SuperShuttle at several locations as we travel. Arranging for transportation and payment is easy. Let them do the driving.
Written December 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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