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Showtime Tours

Las Vegas, NV
+1 702-895-9976
Website
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Review Highlights
Rubbish

When we lined up to get on the bus the ladies were to busy talking than to help us than the driver... read more

Reviewed May 12, 2016
David G
,
Singleton, Australia
via mobile
Ok Experience

Maybe we lucked out by using this service during non-peak times (Tuesday evening and early Saturday... read more

Reviewed May 4, 2016
BeeKay82
,
Norton Shores, Michigan
Read all 774 reviews
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As of September 30, 2017, Showtime Tours is ceasing operations and transportation will now be fulfilled by Bell Trans of Las Vegas.
  • Excellent8%
  • Very good5%
  • Average6%
  • Poor10%
  • Terrible71%
Aug 23, 2017
“Don't: if you are in a hurry!”
Aug 18, 2017
“Just call an Uber”
LOCATION
Las Vegas, NV
CONTACT
Website
+1 702-895-9976

Similar Things to Do in Las Vegas

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Reviews (774)
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201 - 210 of 756 reviews

Reviewed May 12, 2016 via mobile

When we lined up to get on the bus the ladies were to busy talking than to help us than the driver was the worst ever he even asked for a tip when he dropped us off at the motel . On return to the...More

1  Thank David G
jeff r, Manager at Showtime Tours, responded to this reviewResponded May 24, 2016

Dear David, I'm sorry to hear that your experience using Showtime Tours was not a positive one. We invite you to message us more details regarding your trip so that we may investigate the matter further. We will need your email, travel dates, and voucher/confirmation...More

Reviewed May 4, 2016

Maybe we lucked out by using this service during non-peak times (Tuesday evening and early Saturday morning), but I thought everything went over just fine. I pre-purchased our vouchers through our travel package without reading any reviews on this company. Once I did read some...More

Thank BeeKay82
jeff r, Manager at Showtime Tours, responded to this reviewResponded May 24, 2016

Dear BeeKay82, Thank you for your feedback. Shared ride does take longer than non-stop service, but I'm glad to hear that your experience was issue free (standard wait times not withstanding). We do appreciate your time and thank you again for reviewing Showtime Tours. Sincerely,...More

Reviewed April 30, 2016 via mobile

We selected Southwest Vacations for our trip to Las Vegas. We did Not have any troubles with them. HOWEVER, Showtime was the company chosen by Southwest to provide our to/from airport/hotel. The drivers we had were fine HOWEVER after waiting 55 minutes for our pickup...More

Thank Go2ItalyAgain
Reviewed April 30, 2016 via mobile

We had taken Showtime Shuttle from airport to hotel which was great but when we reserved and paid for them to pick us up it was a no show We ended up renting a taxi so we would not miss our flight. One way is...More

1  Thank Debbie F
jeff r, Manager at Showtime Tours, responded to this reviewResponded May 1, 2016

Dear Debbie, I'm glad to hear your trip from the airport to the hotel was great, but I am truly sorry that were weren't there for your return. May I ask you to message me your confirmation/voucher number so that we can look into what...More

Reviewed April 29, 2016 via mobile

DON'T USE! Waited about 30 minutes to get picked up at the airport. Then, had to drive around until the entire bus filled up at various points at the airport before we could even be taken to our hotel. It's been about an hour of...More

1  Thank Deborah W
jeff r, Manager at Showtime Tours, responded to this reviewResponded May 1, 2016

Dear Deborah, Thank you for feedback and I apologize for any frustration you experienced aboard our vehicle. Shared ride service does take longer than direct due to the number of stops. It's how we're able to keep our fares low, but I do understand your...More

Reviewed April 29, 2016 via mobile

Arrive to the airport, and then have to wait 45 minutes for the shuttle to even get here. Then wait around for the shuttle to fill. Do NOT book with this shuttle service!

Thank Ashley G
Reviewed April 29, 2016 via mobile

This is the second time we use this company.. and again we are late to the airport.. cutting it close on catching our flight.. absolutely the worst in scheduling... never agian... I'd rather pay more and have a private limo then this.. do not use...More

Thank Chris R
Reviewed April 29, 2016 via mobile

After being told that we only had about a 20-minute wait for the shuttle, it ended up being more than an hour before we got on a bus from the airport to the strip. Staff kept promising buses in 20 minutes and they never came....More

1  Thank Shelley P
jeff r, Manager at Showtime Tours, responded to this reviewResponded May 1, 2016

Dear Shelley, On behalf of Showtime Tours, I apologize for the delays you experienced leaving the airport. I do thank you for your time and feedback. I will be sure to share these comments with our Airport Operations team. Sincerely, Jeff

Reviewed April 27, 2016

arrived late friday evening employees both at booth and driving bus rude and obnoxious..bus finally arrived 40 mins late and showed no courtesy to passangers waiting and proceeded to be rude to our enquiries ..driver went straight thru stop signs on way to luxor and...More

Thank 39carolina
jeff r, Manager at Showtime Tours, responded to this reviewResponded May 1, 2016

Dear 39carolina, Thank for your feedback. I apologize that our service did not meet your expectations. If you would like to message me your confirmation number, we can identify your driver, pull surveillance footage and investigate this matter further. Thank you again for your comments...More

Reviewed April 27, 2016

We recently used Showtime thru our Southwest Vacation Package. We arrived late ( 11:30 ish p.m. ) on a Tuesday night. We walked to the Showtime desk outside and were directed to a Shuttle Bus. We waited for any additional passengers ..maybe 15 minutes, who...More

Thank RLK414
jeff r, Manager at Showtime Tours, responded to this reviewResponded May 1, 2016

Dear RLK414, Thanks for the wonderful review! We appreciate the kind words and your business! We hope to see you aboard next time you're in Vegas. Have a great weekend, Jeff

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Questions & Answers
Ragerdy
December 6, 2016|
AnswerShow all 2 answers
Response from jeff r | Property representative |
Hi again - hover over my profile badge/name and press Message to send me a private message. I sent one to you a short while ago. You should be able to simply respond to my message. Thanks, Jeff
0
Votes
Ragerdy
December 6, 2016|
AnswerShow all 3 answers
Response from jeff r | Property representative |
We would be happy to issue a refund for the unused trip from the airport to the hotel, but since this was purchased through Allegiant Airlines we'll need you to provide us with mailing addresses so that we can send a check... More
0
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lesliejbauer
November 29, 2016|
AnswerShow all 4 answers
Response from jeff r | Property representative |
I apologize for any issues you may have encountered. I will not make excuses for any inappropriate behavior, as that is unacceptable and does not follow our standards and policies. We always invite those who review us... More
0
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