We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Showtime Tours

Las Vegas, NV
+1 702-895-9976
Website
Save
Review Highlights
Excellent Service

We used Showtime shuttles to get from the airport to the hotel and back and found their service to... read more

Reviewed 1 week ago
Donna L
,
Citrus Springs, Florida
DO NOT USE IF YOU WANT A RETURN SHUTTLE TO THE AIRPORT

this company is horrible. i am not happy at all. I called on 070317 to request a return trip from... read more

Reviewed 1 week ago
d b
Read all 759 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Overview
More
Showtime Tours, Las Vegas’ premier transportation company, was started in 1998 as a sightseeing tour company. The following year, Showtime earned the authority to provide shared-ride airport shuttle service at McCarran Airport, serving all major Strip and Downtown resort properties. A motor coach fleet replacement in 2007 prompted the addition of charter service both in-town and over-the-road.
  • Excellent8%
  • Very good5%
  • Average6%
  • Poor10%
  • Terrible71%
2 weeks ago
“Not Easy Boarding Shuttle Process”
3 weeks ago
“Reservations Ignored!!”
LOCATION
Las Vegas, NV
CONTACT
Website
+1 702-895-9976

Similar Things to Do in Las Vegas

Write a Review
Reviews (759)
Traveler rating
Traveler type
Time of year
Language

1 - 10 of 742 reviews

Reviewed 1 week ago

We used Showtime shuttles to get from the airport to the hotel and back and found their service to be excellent. We arrived in Vegas and found a Showtime shuttle and we were headed for the strip in a very timely manner. When he dropped...More

Thank Donna L
jeff r, Manager at Showtime Tours, responded to this reviewResponded 1 week ago

Dear Donna, Thank you so much for the positive review! We're glad you had a good experience and hope to see you aboard our vehicles next time you're in Vegas! Jeff

Reviewed 1 week ago

this company is horrible. i am not happy at all. I called on 070317 to request a return trip from the Linq to the airport. I called at 930pm and was told the shuttle was scheduled for me on 070317 and the next shuttle would...More

Thank d b
jeff r, Manager at Showtime Tours, responded to this reviewResponded 1 week ago

Dear Dawn, I have already sent your Yelp review (and now this one) onto our Guest Relations team for further investigation. Please direct message me your contact information and I will have a member of that time reach out to you. Thanks, Jeff

Reviewed 2 weeks ago via mobile

Paid online for a round trip shuttle for a friend and I. Received an email from company with confirmation number. When driver arrived, he informed us our name was not on paper and had to call to make sure we paid. He repeated to do...More

1  Thank Marcie M
jeff r, Manager at Showtime Tours, responded to this reviewResponded 1 week ago

Dear Marcie, Do you recall the driver's name or bus number? Can you message me your itinerary/reservation number so that I can use it to identify the driver in question? We'd like to address this matter. Thanks, Jeff

Reviewed 3 weeks ago

When I bought my return ticket I was told that buses run every 3o minutes and I had to book 24 hours in advance. 36 hours before my flight I tried to book my return trip. The gave me two options -one was way too...More

1  Thank bisonsb2017
jeff r, Manager at Showtime Tours, responded to this reviewResponded 1 week ago

Dear bisonsb2017 - Thank you for your feedback. I will forward your comments to our Guest Relations team. Unfortunately, shared ride does require more time than a private / direct ride. With frequent stops, and TSA security recommendations at arriving 3 hours in advance of...More

Reviewed 3 weeks ago

I booked a complete package through Allegiant Airlines. Out of the 4 day package, my only complaint was with Showtime Tours. I followed instructions and reserved my return shuttle to the airport immediately after checking into our hotel. The day came to depart and the...More

1  Thank Wanda B
jeff r, Manager at Showtime Tours, responded to this reviewResponded 1 week ago

Dear Wanda, Thank you for your feedback on Kim. I have passed along this information to our supervisory team and I apologize for any inconvenience. Jeff

Reviewed 3 weeks ago via mobile

I booked a shuttle from the airport to the Flamingo because it was recommended on the Flamingo website. It was my first trip to Las Vegas and I was to meet friends the next night. I was directed by friendly staff to the little booking...More

1  Thank ABBY L
Reviewed 4 weeks ago

We booked 14 people several weeks in advance,, so almost a whole shuttle full, they never mentioned we would need to wait 25 minutes for them to show up to the airport for us, then another 25 minutes picking up MORE people, then dropped us...More

1  Thank CleaJ_12
jeff r, Manager at Showtime Tours, responded to this reviewResponded 4 weeks ago

Dear CleaJ_12, While you booked transportation for 14 people, it was not a private service. We are a shared ride company and thus we make stops until the bus is at capacity. I apologize for the delays and any inconvenience this caused you. I do...More

Reviewed 4 weeks ago

I booked this company through the airlines and figured it could be trusted. It was a quick trip from McCarran to my hotel and I looked forward to a speedy trip on the return. Well, I was wrong!!! I was to be picked up at...More

1  Thank bbzebra
jeff r, Manager at Showtime Tours, responded to this reviewResponded 4 weeks ago

Dear bbzebra, I am sorry that we weren't able to connect with you at your hotel. I would be happy to forward your comments to our Guest Relations team. If you would like to submit a request for refund, please do so through our website....More

Reviewed 4 weeks ago

Let me make this very clear at the very beginning...This is not about the $$$ I'm out. This is about this company, their service, their lack of care and follow up / through. I arrived in Vegas and almost rented a car. Since I was...More

1  Thank looskanon
jeff r, Manager at Showtime Tours, responded to this reviewResponded 4 weeks ago

Dear looksanon, I have replied to this same review on Yelp. Please private message back through Yelp if you would like further assistance. Thank you, Jeff

Reviewed June 11, 2017 via mobile

This is the worst pick up I have ever had at an airport. After waiting 20 minutes for the first shuttle to arrive and it being full we then had to wait 40 minutes for the next one to even show up!!!! This is after...More

1  Thank amy923
jeff r, Manager at Showtime Tours, responded to this reviewResponded 4 weeks ago

Dear Amy923, I appreciate your feedback and I apologize that your wait was longer than expected. I will share this review with our dispatch team at the airport so that they are aware. Jeff

Nearby
Nearby Restaurants
Lola's
505 reviews
.40 miles away
Top of the World Restaurant at the Stratosphere
5,004 reviews
.43 miles away
Fellini's
487 reviews
.41 miles away
Denny's
301 reviews
.39 miles away
Nearby Attractions
Stratosphere Tower
9,882 reviews
.44 miles away
Modern Mantiques
6 reviews
.36 miles away
Not Just Antiques Mart
8 reviews
.11 miles away
Chapel of the Flowers
1,776 reviews
.44 miles away
Ask a question
Questions & Answers
Ragerdy
December 6, 2016|
Answer Show all 2 answers
Response from jeff r | Property representative |
Hi again - hover over my profile badge/name and press Message to send me a private message. I sent one to you a short while ago. You should be able to simply respond to my message. Thanks, Jeff
0
Votes
Ragerdy
December 6, 2016|
Answer Show all 3 answers
Response from jeff r | Property representative |
We would be happy to issue a refund for the unused trip from the airport to the hotel, but since this was purchased through Allegiant Airlines we'll need you to provide us with mailing addresses so that we can send a check... More
0
Votes
lesliejbauer
November 29, 2016|
Answer Show all 4 answers
Response from jeff r | Property representative |
I apologize for any issues you may have encountered. I will not make excuses for any inappropriate behavior, as that is unacceptable and does not follow our standards and policies. We always invite those who review us... More
0
Votes