Massage Envy Spa Rock Spring

Massage Envy Spa Rock Spring, Las Vegas: Address, Phone Number, Massage Envy Spa Rock Spring Reviews: 4/5

Massage Envy Spa Rock Spring

Massage Envy Spa Rock Spring
4

4.0
8 reviews
Excellent
5
Very good
1
Average
0
Poor
0
Terrible
2

meganuk25
London, UK52 contributions
One of the best massages I've ever had!
Jul 2014 • Friends
In town for a friends wedding. We all needed spoiling. Fabulous! Marks Street site. Four of us. ALL were happy! This is funny because towards the last few minutes of mine I started to think about the fact that my spouse always complains about massages...kind of brings it down a bit! In this case 5 Star satisfaction all around. Even will meet up with our masseuse when they come into town next year!

Lovely ambiance. Good value. Polite and skilled staff. Wish we had them here!
Written July 13, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

natalieray66
las vegas1 contribution
Do Not Go There if Don't Want To Be Stolen From !
Jan 2014 • Solo
Don't go to the Rainbow office, they didn't cancel and appointment I had rescheduled, told me it was my fault and charged my twice!! Do Not Go There if Don't Want To Be Stolen From
Written February 3, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

RCostelli
Saint-Denis, France36 contributions
DISAPPOINTED
May 2013 • Business
TO WHOM IT MAY CONCERN:

~~South Rainbow~~Blue Diamond~~West Flamingo~~

Seriously, I am so disappointed with your company as a whole. The front desk associates are useless. The Managers don't do a darn thing. Customer Service is a JOKE.

I'm sick of coming in and my appointments are all booked wrong, even though over the phone repeated back to me sounds right. Wrong dates, wrong masseuse, wrong massage type. Oh... but Hell yeah with trying to up-sell everything. Why would I pay for extras when I can't get an appointment booked properly.

I'm aggravated that even though I moved from the original home store to another STATE...I still have to call the other states store "My Home Store" to change anything, like my address, or my name or ANYTHING. I also LOVE how every single person I speak to (regardless of location) do NOT have the same answer to questions about my account. My "HOME" store and my "NEW" store have different opinions on how many massage hours I have banked. They also differ on when my contract ends, and everyone wants to blame the discrepancy on the other store. Its absolutely ridiculous.

I have only 3 compliments to give:1 to "Tiffany"@ W. Flamingo in Las Vegas. 1 to "Kaitlyn" and "Serenity" @ Blue Diamond Las Vegas. They are AMAZING employees. All the rest you can FLUSH and start over. You have no idea the FRUSTRATION I have dealt with that has made me quite angry.

I am finishing my contract, and will most likely never step into your establishments again. Which is sad, because the 3 Masseuse that I have had were amazing. Too Bad everything else isn't. I'm tired of trying to get my complaints answered or fixed. So far the only one that actually helped me with my acct was Serenity.

Completely Disappointed
Written May 9, 2013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

adthomas529
Troutman, NC691 contributions
Great service!
Mar 2013 • Business
From the moment I called to schedule an appointment, I was treated like a VIP. My massage therapist was very professional & provided a great massage! If you're looking to get out of the high $$ spas on the strip, Massage Envy is the place to go!
Written March 19, 2013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Phyllis V
Pahrump, NV289 contributions
Very relaxing.
I had the wonderful opportunity to be treated to a facial from my daughter, Tammi Tiger. I have never had one before and I don't people touching me, ie massages and such. But I really enjoyed getting the facial. The background music, the smells, very nice.
Written February 10, 2013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Anthony B
Salt Lake City, UT13 contributions
Awesome massages!
Aug 2012 • Couples
We got a couples massage at their new client rate. It was an awesome massage and a fraction of what they charge at one of the hotels. The nail place next door gave us fantastic manicures & pedicures too.
Written September 17, 2012
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rickey W
Henderson,nv95 contributions
Give your self a break
Jul 2012 • Family
Money well spent, having your body pampered,tenson and stress are massaged away. Perfect treat for eveyone.
Written July 12, 2012
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

1Triptaker
Las Vegas, NV15 contributions
Pain and Stress Relief
Feb 2012
I have been a client / patient of this spa for a while now and find it to be a wonderful experience each time I visit. The front desk staff are always worm and welcoming (they greet me by name). My Therapist (Kathie Balance) is a very attentive and skilled Licensed Massage Therapist. The rooms are always clean, calming and aromatic. I have a membership with this establishment, and I feel there prices are very reasonable. They offer a wide verity of services to suite anyone’s need’s, I highly recommend them for a spa treatment or for someone that need’s ongoing visits like me.
Written February 29, 2012
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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