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Grand Canyon Tour Company - South Rim Bus Tour

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Address: 4343 North Rancho Drive, Suite 230, Las Vegas, NV
Phone Number: 800-222-6966
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TripAdvisor Reviewer Highlights

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Nice day to see the Grand Canyon

A bus picks you up in the a.m. and then you go to a transportation center where you get coffee and a Danish. One stop is made before lunch. The lunch is a buffet which is good... read more

4 of 5 starsReviewed 2 days ago
Nancy366
,
Omaha, Nebraska

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694 Reviews from our TripAdvisor Community

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Omaha, Nebraska
Level Contributor
101 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A bus picks you up in the a.m. and then you go to a transportation center where you get coffee and a Danish. One stop is made before lunch. The lunch is a buffet which is good but you have to eat quickly. Mark was our driver and he did a great job driving as well as keeping us entertained.... More 

Helpful?
1 Thank Nancy366
Calabash, NC
Level Contributor
128 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

December 2014 visit. Bus pickup was on time. Then you are in line at a terminal like cattle to get your ID sticker and breakfast. Our driver had the worst voice ever....every time he started talking, we rolled our eyes...he sounded like a cartoon. His name was Frosty. By the end of the trip we were annoyed whenever he spoke.... More 

Helpful?
1 Thank SouthernGrandma
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Amazing time had a absolutely clear view of the canyon from both of our locations. Our driver Mark even though he did talk a lot during the trip, he was very informative and was a safe driver. They split up the drive into stops for breaks. Which is very helpful for everyone. Buffet was actual good and was more than... More 

Helpful?
1 Thank Richard F
New York City, New York
Level Contributor
143 reviews
76 attraction reviews
common_n_attraction_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

There is a lot of time spent on the bus. Our bus driver was also our guide. He was friendly and gave great imformation. If you were short on time And want to see the Grand Canyon, this is a good way to do it. My 2 complaints are the following: 1.) The toilets at the first rest stop did... More 

Helpful?
4 Thank Wehogirl
Steve T, Guest Relations Manager at Grand Canyon Tour Company - South Rim Bus Tour, responded to this review

Thank you for the leaving a review, your suggestions and concerns will be addressed. More 

Level Contributor
40 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our driver Robert was the best. He showed us so much. He was very informative. He tour was all day. Loved the tour.

Helpful?
1 Thank Nicole T
Steve T, Guest Relations Manager at Grand Canyon Tour Company - South Rim Bus Tour, responded to this review

Very rewarding, thank you kindly. More 

Fort Wayne, Indiana
1 review
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked an airplane tour on their website and was then emailed and told only a more expensive tour was available. I then requested a different time slot and was told that ALL time slots would be the more expensive price, even though their website did not reflect that. Completely false advertising on their website! I asked them to cancel... More 

Helpful?
6 Thank Angie T
Steve T, Guest Relations Manager at Grand Canyon Tour Company - South Rim Bus Tour, responded to this review

We apologize for your disappointment. What i can promise you is we do not play games with reservations. Air travel is much more difficult to process, all internet orders are manually reviewed and subject to seating availability , group size, weight restrictions and several other factors. If your flight was not available we would check availability on any others in... More 

Houston, Texas
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I took this tour from vegas, the view was worth it but i honestly think the price could've been lower. We payed $115 for a three hour tour which included lunch which wasn't good at all. I honestly didn't enjoy the ride there. The bus ac was not working & i just had a poor experience.

Helpful?
5 Thank arlet c
Steve T, Guest Relations Manager at Grand Canyon Tour Company - South Rim Bus Tour, responded to this review

Thank you for your perspective, very disappointed you did not like lunch. All our motor coaches are late model and have working A/C. It is quite possible since we are in the middle of winter that your driver had the heater on. More 

Las Vegas, Nevada
Level Contributor
6 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

Picked up 45 minutes late. Several of us call to inquire about. Us. Was snapped at that bus isn't getting faster with us complaining. Got to the terminal. Line outside this tiny check in. War bottled water, Walmart boxed small Danish, small cup of choice of coffee tea. Waited another 20 minutes in front of a numbered slot for our... More 

Helpful?
7 Thank Javier J
Steve T, Guest Relations Manager at Grand Canyon Tour Company - South Rim Bus Tour, responded to this review

Thank you for your review, it was a pleasure having you aboard. Each and every customer is important to us, always has been always will be. The one thing we have learned over the past several decades of service is that it is nigh impossible to please everyone, that doesn't mean we don't try each and every day, because that... More 

Level Contributor
92 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

Just went on a trip to the grand canyon. Bus company was good. Our bus driver was very entertaining and knowledgeable and the bus was fairly comfortable .rest spots were ok. Although the last dinner break was just junk food take away but suppose that is a easy option that late at night .lots of travel cause of major distance.... More 

Helpful?
3 Thank westernozsandman
Steve T, Guest Relations Manager at Grand Canyon Tour Company - South Rim Bus Tour, responded to this review

Overnight is a excellent option, thank you for traveling with us, see you next time. More 

Santa Clara, California
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 2, 2016

About 14 hours of travel time and 30 mins of actually watching Grand Canyon. Very disappointed. Would not recommend this at all.

Helpful?
4 Thank bharath2016
Steve T, Guest Relations Manager at Grand Canyon Tour Company - South Rim Bus Tour, responded to this review

We encourage feedback , positive or negative , but do not respond to prevarication. More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?