Cactus Petes Resort Casino

Cactus Petes Resort Casino, Jackpot: Address, Phone Number, Cactus Petes Resort Casino Reviews: 4/5

Cactus Petes Resort Casino
4
Popular mentions

4.0
139 reviews
Excellent
68
Very good
39
Average
9
Poor
9
Terrible
14

jeff
Idaho1 contribution
Terrible, no customer service!
Sep 2021 • Couples
My wife and I reserved a spa suite for a quiet, one night getaway.
After an evening of a smoke filled casino, terrible dining choices and machines that were so tight, we’ve never been to a casino that no one in sight won anything, we returned to our suite. The room was great, the night was terrible! The hotel played music all night in the pool area! After a terrible night of sleep the heavy equipment started running behind the pool area!
At check out, we let the hotel staff know how terrible our night was and asked for the manager. Tomi Lampo, the manager, was not available. The hotel staff would do nothing to attempt to make things right. They told us that they were sorry for the night and gave us the bill!
Cactus Pete’s has went down hill and is no longer a place worth visiting, I would suggest Wendover.
Written October 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Susan H
Tacoma, WA2,175 contributions
Tight Machines!
Sep 2021 • Couples
I wouldn’t go back here and wish I’d left and tried another casino. Machines were not paying anyone. When I go to a casino and NO ONE is getting anything and the place is busy, I know it is TIGHT!
Written October 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kelly P
NAMPA2 contributions
Could not BREATHE
Jun 2021 • Friends
Can’t do this casino any longer not only is it impossible to win there but the smoke chokes you. For roughly the same distance I chose wildhorse which is all non smoking!
Written June 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Richard Rockwell
1 contribution
Bad security
May 2021 • Family
Been going to Cactus petes close to 50 years will never go back a security guard was a complete jerk unprofessional to say the least people like him just ruined a relationship with Cactus petes very unprofessional acted like a school yard bully he should never work with the puplic he makes you all look like you don't care about your customer s he should be fired!!!!!!
Written May 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ldundas
Twin Falls, ID6 contributions
Good trip
Feb 2021
The room in the granite tower was fantastic. Employees were very friendly, Augi at the Cherry Creek Bar was fantastic. However, prices seemed a little high in the Desert Room. $16 for a salad, $10 for two cups of coffee and one small ice tea. Not sure why there is a $10 resort fee, for what two small battles of warm water?
Written February 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

David Baugh
3 contributions
take take take
Jan 2021
you will lose all you money in hours, they don't pay at all right now because of covid, I suggest you stay away if you want to enjoy life and have fun.
Written January 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Liz M
2 contributions
awful
Aug 2020
Got to our room,, the bed had bloody sheets. Desk clerk moved us to a different room, upon looking at my credit card statement online, they charged us for both rooms. So far, manager has not returned a call to correct the situation. DO NOT STAY!!!! Sorry for crappy photo, it was late, we drove for 12 hours and were tired and disgusted and grossed out.
Written September 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

pers0nalview
Joseph, OR1,152 contributions
Extremely disappointed
Jul 2020
I know that there are new rules and you have to wear a mask but this trip was terrible. I have been going there for over 30 yrs. This time will probably be the last. I put on the mask and went in looking for a cold drink. The beverage station was closed, so I went to the bar and it was closed. So I went to the cashier to break a couple of $100 bills. I was asked for my drivers license which she took down all the information on it. I questioned it and was told "it is in case you win a jackpot", which makes absolutely no sense. I go my $20's and headed for my favorite machines almost all were dark (unplugged) because of social distancing. Yet I saw people smoking with the mask down on their chin. I decided to just leave and drive to Wendover where I am now. I got a room, which I would have done there and have been treated very well. Jackpot has really gone down hill. I guess I can cross that off my list. If they don't want my money screw them.
Written July 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Carole S
9 contributions
Negative experience
Oct 2019
We elected not to stay in the tower of the Casino. Smoke filled facitliy and expensive. We stayed across the street in their less than satisfactory rooms available. Dirty, mold around the windows, bldg not secured. Our dinner dining experience left us both quite ill. Would not stay there again.
Written November 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

A.H.
1 contribution
DISHONEST CRAPS DEALERS
CRAPS PLAYERS BEWARE! The dealers here are rip-off artists. And for those playing the Don't Pass / Don't Come you must be especially vigilant. They will not move your bets properly, and they will take your bet(s) down when in fact you should be paid. Scream real loud when this happens. Beware of a dealer named Chris. He has a shaved head. He is evil. He takes delight in messing with players. Management should rid themselves of this person
Written September 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Valued Guest, Thank you for your comments on the gaming experience. Sincerely, Cactus Petes
Written October 1, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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