Broadwater Hot Springs & Fitness

Broadwater Hot Springs & Fitness, Helena: Tickets, Tours, Hours, Address, Broadwater Hot Springs & Fitness Reviews: 3.5/5

Broadwater Hot Springs & Fitness

Broadwater Hot Springs & Fitness
3.5
10:00 AM - 10:30 PM
Monday
8:00 AM - 10:30 PM
Tuesday
8:00 AM - 10:30 PM
Wednesday
8:00 AM - 10:30 PM
Thursday
8:00 AM - 10:30 PM
Friday
8:00 AM - 10:30 PM
Saturday
10:00 AM - 10:30 PM
Sunday
10:00 AM - 10:30 PM
About
Welcome to Broadwater Hot Springs & Fitness, Helena's only mineral hot springs. Located in the mountains 10 minutes from downtown Helena. We hope to inspire you with what we offer here and invite you to stop by and visit us for a relaxing and refreshing soak. Come enjoy big sky country with a poolside beverage from our taproom and grill. We take great pride in our geothermal hot springs water and look forward to meeting you.
Suggested duration
1-2 hours
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3.5
53 reviews
Excellent
18
Very good
12
Average
13
Poor
2
Terrible
8

Casey B
1 contribution
Rip off
May 2021 • Family
Their prices change and aren’t clearly stated. We came out last Wednesday 5/19 and paid $30. Thinking what a great deal what was we came back on Sunday and spent $60. Next time we will just spend the money on a hotel room. Service was rude like usual.
Written May 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Cody C
Detroit, MI54 contributions
Really Nice...Could Use An Adult Only Pool
Dec 2020 • Friends
First off, I love this place, the renovations are beautiful, great variety of temperatures in different pools and extremely relaxing overall, particularly because they serve drinks. The only issue...is the kids. I visited 4 times in Dec 2020 during my visit to Helena and 3/4 times it was overrun with young children EVERYWHERE. I ultimately come to the Broadwater for relaxation and conversation with family/friends. Getting splashed, kicked and swam into definitely detracts from an otherwise great experience. My parents (who live locally) have quit going because of the kid problem which seems to be consistent. While I feel like this isn't the type of place you bring young children, I understand it can hurt business to say no kids however a single 18+ only pool would solve this issue and would ensure I (and my family and and friends who all commented on the kids) would keep coming back. Despite this, it's still ultimately a great place that I would recommend.
Written January 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

David S
Cascais, Portugal2 contributions
Avoid
Nov 2020 • Family
Chlorinated and COLD wouldn't refund " membership" drive to boulder or white sulpher you'll be happier. Loud drunks in " hot tube" was told pool was 102...no way!! Maybe 62!!!
Written November 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Karen H
Billings, MT34 contributions
Dissapointing
Oct 2020 • Couples
My husband and I visited today Saturday October 10 2020. Living in Billings MT and driving to Helena for the purpose of going to this hot springs. We paid for a yearly membership which was a separate charge, and paid to get in for the day, we thought. The place is really nice the pools are great. The bar tender was nice and attentive. We spent about 3 hours soaking in the pools and left to go get lunch. When we came back they said we had to pay to get back in. This is disappointing. We frequent other places that let you pay for the whole day. We love to visit hot springs it's really one of our favorite things to do together and we might come back however it's not going to be very often.
Written October 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Monica
1 contribution
Poor
Sep 2020 • Family
Signing in and up is NOT user friendly. You have to be tech savvy and have a smart phone or device in order to even sign up and go. Additionally, you have to sign up as a “member” for 5$ ahead of time (on top of the $15 dollars fee to get in, even for kids). So no going there on a whim. If there are technical issues like a password issue, technology issue, glitch in the system, there isn’t another way. The front desk staff basically tells you ‘tough luck’.The people working don’t have authority to be helpful, and they just mimic what they’re told.. so you can’t be upset at them for doing their job. It’s the way the place is ran and managed. The customer is clearly not who they care about when you go there, and people can feel it. Pool is usually murky.. “ people soup” anyways. I would go there more if I was given the feeling like my service was valued, but it’s not, so I don’t. Recently went there and tried to meet other people there. That day, they couldn’t keep their hot pools hot. You would think they would provide a discount. They weren’t offering 100% of their services, so compensating for that financially would make sense, but nope. The people we were meeting ended up walking out due to this issue. I have friends from out of town who would visit the broadwater when they come to Helena but don’t because of how expensive it is with the additional $5 membership fee.
Written September 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

akmassager
Hailey, ID39 contributions
Don’t come for the water!
Sep 2020 • Couples
I came here expecting to relax in a nice mineral hot springs. This place puts chlorine in the water! Horrible! Will never come back. Might be ok if you’re looking to soak, drink beer, have food and watch a game (which I did) but don’t come here for the water.
Written September 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Laurie R
Montana60 contributions
So Relaxing!
Aug 2020
This was a wonderful experience! Membership was $5.00 and it was easy to sign up for ahead of time. Membership is good for a year! We went on a Friday at noon and it was not crowded at all. The pools were so relaxing and clean. The poolside drink service was very efficient. The locker room was clean. Can’t wait to visit again!
Written August 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

AnnC5287
Colorado Springs, CO35 contributions
Frustrating
Jul 2020
Check in Process was very cumbersome, you had to have a separate app for everything. Was looking forward to a relaxing few hours which was interrupted by their sound system that only had one setting LOUD. We have been in quieter bars. Right next to the highway, so you have that noise as well.
Written July 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
The good news is we found a way for all to visit... even if it takes an extra 5 minutes. Per the State of Montana, all visitors of the facility must be MEMBERS. 90% of our visitors love the music, and our live music even more. The good news is our proximity to Highway 12 makes it easy to find us. Thankfully our little highway isn't I-70 or I-25.
Written July 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Eilys
1 contribution
Expensive
Jun 2020 • Family
Very expensive 20$ per person is outrageous! Good luck staying open with them prices. Not kid friendly as most people are drunk and loud talking over each other pools are cold food sucks and drinks are triple the price save ur money for another hot springs
Written June 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Our prices are $10.00 on weekdays and $15.00 on weekends. Our prices are average at best in the State of Montana and compared to hot springs around the country, we are substantially less. In the time of COVID-19 hot springs around the country are struggling with keeping guests and team members safe and keep their doors open. The State of Montana mandates that all guests of the Broadwater be members. In order to accommodate this mandate, we have enacted a $5.00 membership... not a large amount, but it helps us cover the costs associated with the new membership system which allows guests to easily enroll on their cellphone.
Written July 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

737mischellef
5 contributions
Lovers for 40 years
Feb 2020 • Couples
Love the atmospheres. Fantastic food. Great staff. Loved our time. Will definitely be back and send family.
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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