Broadwater Hot Springs & Fitness

Broadwater Hot Springs & Fitness

Hot Springs & Geysers
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8:00 AM - 10:30 PM
Monday
8:00 AM - 10:30 PM
Tuesday
8:00 AM - 10:30 PM
Wednesday
8:00 AM - 10:30 PM
Thursday
8:00 AM - 10:30 PM
Friday
8:00 AM - 10:30 PM
Saturday
10:00 AM - 10:30 PM
Sunday
10:00 AM - 10:30 PM
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About
Welcome to Broadwater Hot Springs & Fitness, Helena's only mineral hot springs. Located in the mountains 10 minutes from downtown Helena. We hope to inspire you with what we offer here and invite you to stop by and visit us for a relaxing and refreshing soak. Come enjoy big sky country with a poolside beverage from our taproom and grill. We take great pride in our geothermal hot springs water and look forward to meeting you.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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3.0
67 reviews
Excellent
21
Very good
12
Average
13
Poor
4
Terrible
17

Karen H
Billings, MT34 contributions
Oct 2020 • Couples
My husband and I visited today Saturday October 10 2020. Living in Billings MT and driving to Helena for the purpose of going to this hot springs. We paid for a yearly membership which was a separate charge, and paid to get in for the day, we thought. The place is really nice the pools are great. The bar tender was nice and attentive. We spent about 3 hours soaking in the pools and left to go get lunch. When we came back they said we had to pay to get back in. This is disappointing. We frequent other places that let you pay for the whole day. We love to visit hot springs it's really one of our favorite things to do together and we might come back however it's not going to be very often.
Written October 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Cody C
Detroit, MI66 contributions
Dec 2020 • Friends
First off, I love this place, the renovations are beautiful, great variety of temperatures in different pools and extremely relaxing overall, particularly because they serve drinks. The only issue...is the kids. I visited 4 times in Dec 2020 during my visit to Helena and 3/4 times it was overrun with young children EVERYWHERE. I ultimately come to the Broadwater for relaxation and conversation with family/friends. Getting splashed, kicked and swam into definitely detracts from an otherwise great experience. My parents (who live locally) have quit going because of the kid problem which seems to be consistent. While I feel like this isn't the type of place you bring young children, I understand it can hurt business to say no kids however a single 18+ only pool would solve this issue and would ensure I (and my family and and friends who all commented on the kids) would keep coming back. Despite this, it's still ultimately a great place that I would recommend.
Written January 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jason69M
29 contributions
Jan 2020
Drinks on the edge! Hot water surrounding us and 2 outdoor TV's to watch NFL playoffs. Pretty good day.
I'd like to be there on a night with music!
Facility seemed clean and easy to navigate.
Also nice to have the food/bar very close
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Chris K
12 contributions
Jul 2022 • Family
We travelled from Canada and a night to spend in Helena. We had a nice dinner downtown and thought we would go spend an hour or two soaking in the hot springs as my son had stopping at a hit springs on his top 5 things to do during this vacation. When I looked it up the cost it said $10 person I was hoping there would be a child rate when we got there but if not thought we would splurge a bit as 40us (52 CDN) is fairly steep for a soak. When we got there we were informed due to covid that you had to be a member and pay $5 per person (As if this extra cost is going to prevent covid) this brought the cost to $60US (80 CDN) which is outrageous and we would never us the membership again. This is just a cash grab using covid as an excuse and way to keep tourists, especially families away. I have been to many hot springs in Canada and will support them before ever coming back to Helena. I had two very disappointed children who had there heart set on going but in today's economy I refused to pay the extra costs. They could at least have a family rate/and should not be charging children membership fees.
Written July 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Linda-MT
Billings, MT1 contribution
Mar 2022
This place is a rip off. First, they charge you $5 per person to become a member. After that, it's $15 per person to go in the pools. Only after we paid all that, did they tell us they did not provide towels! I told them that would have been nice to know before we paid for soaking. One of the clerk's said in a very nasty tone, "We can sell you a towel for 7 bucks!" We asked for our money back. They gave us the $15 per person, but said they couldn't refund our membership because it was through a third party. Never going again!
Written March 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Monica
1 contribution
Sep 2020 • Family
Signing in and up is NOT user friendly. You have to be tech savvy and have a smart phone or device in order to even sign up and go. Additionally, you have to sign up as a “member” for 5$ ahead of time (on top of the $15 dollars fee to get in, even for kids). So no going there on a whim. If there are technical issues like a password issue, technology issue, glitch in the system, there isn’t another way. The front desk staff basically tells you ‘tough luck’.The people working don’t have authority to be helpful, and they just mimic what they’re told.. so you can’t be upset at them for doing their job. It’s the way the place is ran and managed. The customer is clearly not who they care about when you go there, and people can feel it. Pool is usually murky.. “ people soup” anyways. I would go there more if I was given the feeling like my service was valued, but it’s not, so I don’t. Recently went there and tried to meet other people there. That day, they couldn’t keep their hot pools hot. You would think they would provide a discount. They weren’t offering 100% of their services, so compensating for that financially would make sense, but nope. The people we were meeting ended up walking out due to this issue. I have friends from out of town who would visit the broadwater when they come to Helena but don’t because of how expensive it is with the additional $5 membership fee.
Written September 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Laurie R
Montana60 contributions
Aug 2020
This was a wonderful experience! Membership was $5.00 and it was easy to sign up for ahead of time. Membership is good for a year! We went on a Friday at noon and it was not crowded at all. The pools were so relaxing and clean. The poolside drink service was very efficient. The locker room was clean. Can’t wait to visit again!
Written August 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nell
Helena, MT2 contributions
Jun 2022 • Friends
Disgusting

This is so gross. They do not empty/refill their pools. FULL of piles of skin on the bottom of the pools, mast water that if you look down, you cannot even see your legs. They charge an outrageous amount of money for this and the locker rooms have CARPET!!!!’ The whole place smells like someone pulled a sweaty gym sock over your head. So gross. I’ve been to a lot of hot springs and this one is by far the nastiest. Expensive, dirty, strict, and always too busy
Written June 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Taylor
Bozeman, MT259 contributions
Nov 2021 • Friends
The server here at the "grill" was really bad. It was a very disappointing experience, because once the food came out it was (in the words of the server) "tasty this, tasty that" when in fact, none of the food was all that great. The fish tacos were bland and tasted like cardboard, the chili tasted like it came straight from a can, and the server just basically dumped everything on the table and left. There was live music by an excellent band, too bad they couldn't be heard indoors, since the stage was outside and it was snowing. The sound was supposed to be piped inside but it couldn't be heard. The ONLY saving grace to this place was the bartender who was kind and brought me a cup of coffee. I have absolutely zero interest in returning to this place.
Written November 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Eli
1 contribution
Apr 2022 • Family
Very rude front desk staff, severely lacking in customer service! The pools are not very clean. AND they charge full price plus the $5 membership for even my 6 month old. Total rip off and not worth the 45 min soak.
Written April 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Broadwater Hot Springs & Fitness (Helena) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Broadwater Hot Springs & Fitness

Broadwater Hot Springs & Fitness is open:
  • Mon - Fri 8:00 AM - 10:30 PM
  • Sat - Sun 10:00 AM - 10:30 PM