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Reef Indoor Water Park

Open Now: 4:00 PM - 9:00 PM
Open today: 4:00 PM - 9:00 PM
Review Highlights
Fun family activity

4 kids and 2 adults came over winter break on a Thursday night. It wasn't overly crowded... read more

Reviewed January 6, 2019
Susie M
FUN for the whole family

Time flew by while were having tons of fun at this spectacular indoor water park. They even have a... read more

Reviewed November 28, 2018
Haylee L
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Traveler Overview
  • Excellent35%
  • Very good22%
  • Average21%
  • Poor8%
  • Terrible14%
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Open Now
Hours Today: 4:00 PM - 9:00 PM
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Suggested duration: 1-2 hours
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Contact
1801 Majestic Ln, The Big Horn Resort Hotel & Convention Center, Billings, MT 59102-6728
Website
+1 406-839-9283
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Reviews (106)
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All reviews big horn resort big waterslides great place for kids all ages lots of fun whole family blast passes watermark rafts hotdogs guard granddaughter
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1 - 10 of 106 reviews
Reviewed 4 weeks ago

Love the fun of this place.had a ok time.analog for the future how are you. Thanks for the great time spent.

Date of experience: October 2018
Thank deannan141
Reviewed January 6, 2019

4 kids and 2 adults came over winter break on a Thursday night. It wasn't overly crowded - especially at 4 pm. The staff was less than enthused to be dealing with the public which was a bit irritating. I didn't see a smile from...More

Date of experience: January 2019
Thank Susie M
Reviewed December 30, 2018 via mobile

Excellent place to visit with family and friends. Staff is very polite and prices are good also. Place is clean and they also have food to purchase

Date of experience: December 2018
Thank Arr J
Reviewed November 28, 2018

Time flew by while were having tons of fun at this spectacular indoor water park. They even have a food court.

Date of experience: November 2018
Thank Haylee L
Reviewed July 19, 2018 via mobile

This place is definitely not as advertised. It is small, unkept, and more age appropriate for 3-9 year olds. The hours on the website, on the door, and listed on the hotel website are wrong. The wave pool was not working and the staff was...More

Date of experience: July 2018
Thank wyofornstrom
Reviewed June 24, 2018 via mobile

We brought our own towels. We ate good solid meal before going. We had no complaints whatsoever. They played. We felt they were safe. Comfortable and happily playing for 4 hours. It wasn’t super packed so they didn’t have to wait for slides. Plentiful tubes...More

Date of experience: June 2018
Thank 474joyces
Reviewed June 14, 2018

This is a small park, with cold water. Lifeguards seemed disinterested and unqualified. Under 5 years old were not supposed to be in the hot tub, and it was baby land. Sure enough one had a poop blowout accident and closed the tub. Gross! My...More

Date of experience: June 2018
1  Thank Gay B
Reviewed May 27, 2018 via mobile

Overpriced. The water was too cold and very small water park. Not worth the entrance fee and they don’t have towels. Save your money and just go to a hotel that has a pool.

Date of experience: May 2018
Thank sheilakylestewart
Reviewed April 30, 2018

I have visited the Reef on a few separate occasions and each time felt completely appalled by the lack of proficient lifeguard supervision and layout of the pool areas. As a former Red Cross certified lifeguard and mother of two, I would deeply urge all...More

Date of experience: March 2018
2  Thank Sierra F
bighornresort, Manager at Reef Indoor Water Park, responded to this reviewResponded May 7, 2018

I assure here at The Reef guest safety is our number one priority. Thank you for bringing these points to our attention. Please know that we follow all procedures and requirements. Thank you again. Kayla Paxton Reef Indoor Water Park Manager

Reviewed March 28, 2018

Personally left my expensive bathing suit on the bed upon check out. Have called for weeks trying to retrieve it and received nasty email saying it's nowhere to be found... Someone that works there obviously stole it.More

Date of experience: March 2018
Thank mandy59047
bighornresort, Manager at Reef Indoor Water Park, responded to this reviewResponded May 1, 2018

I was the one who emailed you the response concerning your swim suit. We unfortunately have not found your lost item. My email did not mean to sound nasty and I apologize greatly if it was perceived in that manner. I was simply saying that...More

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