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About Big Sky Shuttle
A Five Star Local Luxury Car and Tour Service, we specialize in private airport travel from BZN to Big Sky. We accommodate 1-11 guests with our luxury fleet and our Luxury Coach seats 37 guests. With 11 years of experience and an unmatched record of perfect safety, our chauffeurs are experienced in all weather conditions and are dedicated to catering to your every need while you travel with us.
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Jeff Alvis wrote a review Oct 1
1 contribution
My wife and I loved the day we spent touring the Lower Loop. Form initial inquiry through the end of the tour, everything was first rate. Tracie even suggested staying in West Yellowstone to make the most of the day. While there are other options, including self-guided tours, this was well worth the money. Amber was very pleasant and accommodating, bringing a local touch to complement the incredible beauty of Yellowstone. We also really enjoyed learning about her incredible family and ranching life style. We now consider her a friend. We even had the pleasure of meeting her father-in-law, who was leading a group just ahead of us. For a couple of mid-westerners making a first trip, this was a great decision. I’d highly recommend the team to deliver a truly memorable day.
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Date of experience: September 2020
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Response from Tracie P, Owner at Big Sky Shuttle
Responded 2 weeks ago
Hi Jeff! What an AWESOME review!!! Thank you so much from all of us at Discovery Yellowstone Tours! The Bates family has been part of my company Big Sky Shuttle for over 15 years. We love Amber and she has really embraced being a Yellowstone Tour Guide! The family has a history that is rare and they are true Montanans. I am so happy you were able to be enriched by the experience! Next time you must come to Big Sky and explore the magnificence! It is truly spectacular and close to Yellowstone for more exploring! If you are a skier, come in the winter...incredible! Warmly, Tracie
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Sdluv2trvl wrote a review Sep 2020
San Diego, California7 contributions2 helpful votes
My daughter and I had an incredible day in Yellowstone National Park with Justin . He picked us up in Big Sky, We had easy conversation on the way and once we were in the park he was a wealth of information. We had a wonderful picnic at a great spot he found with a view of the lake. There were many detours and people and he always had a back up plan, he had binoculars and explained everything we were seeing. Working with Tracie on the booking was very simple. Big Sky Shuttle went over and above.
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Date of experience: August 2020
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Response from Tracie P, Owner at Big Sky Shuttle
Responded Sep 6, 2020
AWESOME! We are so happy you both had a great time with Justin in Yellowstone!This summer has been a bit of a challenge with road construction and park issue, but overall a great summer! Justin is the most TERRIFIC guide!!! He had fun with you too! We hope you visit Big Sky again! Thanks so much for touring with Discovery Yellowstone Tours!!! Tracie
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Travis Nixon wrote a review Aug 2020
2 contributions
Discovery Yellowstone Tours (Big Sky Shuttle) took fantastic care of us from start to finish! From the first contact with Tracie to our tour with Virgil, our trip could not have been better. They customized our Yellowstone tour perfectly to our family of five (kids ages 13,12,10) as we wanted to avoid crowds, see geological features, and interact with as much wildlife as possible. Virgil picked us up at 6:30 am (he was actually there by 5:45!) and took us exactly where we wanted to go and at our own pace. We couldn’t be happier with our experience.
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Date of experience: August 2020
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Response from Tracie P, Owner at Big Sky Shuttle
Responded Aug 6, 2020
Travis thank you so much for your very kind review! I am so pleased the day turned out perfectly!!! Virgil is amazing and has a wealth of knowledge few guides in Yellowstone possess. And yes he is always early! LOL! I hope you will return soon to Big SKy...it is a pretty cool place and having Yellowstone as our neighbor is amazing! Tracie
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SmilingGirl2014 wrote a review Aug 2020
Palm Harbor, Florida49 contributions19 helpful votes
My husband and I went to Yellowstone and Jackson Hole last week and had the time of our lives! I contacted BSS and spoke with the owner, Tracie. We were SOOOO lucky to have connected with her!! She was so knowledgeable and helpful in planning our trip and the trip exceeded our expectations! She convinced us to stay in Big Sky, MT at the Cowboy Heaven cabins with BEAUTIFUL views of the Spanish Peaks. Although it was an additional 45min drive to Yellowstone, the accommodations and restaurants were much, much better in Big Sky and worth the additional drive. We booked 2 full days at Yellowstone and were extremely lucky to have Justin as our guide and driver. He was awesome!! Extremely kind, smart, professional, and a great personality that you cannot help but have a great time! We did the Lower Loop the first day and it is truly worth it to not only have someone tell you exactly where to go, but also drop you off right in the front and pick you up. This saved so much time, so we were able to see more and enjoy our time at the sites. The next day, we took a day off from Yellowstone and we went fly fishing and hiked Ousel Falls in Big Sky (recommendation of Justin's which we would also highly recommend). The third day, we did the Upper Loop into Lamar Valley. Once again, we were so grateful to have Justin to tell us about the history of Yellowstone, point out places most tourists bypass, and most importantly keep us laughing with his stories!! We drove down to Jackson Hole through Yellowstone the following day and were able to see enjoy the Tetons Mountains (another Justin recommendation!) Using Big Sky Shuttle in Yellowstone really made the trip! It's just like having a FastPass in the Amusement Park - you pay a little extra but you get to enjoy your time more! Actually, it's better than that, because you also have an awesome guide giving you insider tips!!
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Date of experience: July 2020
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Response from Tracie P, Owner at Big Sky Shuttle
Responded Aug 6, 2020
Thank you so much for your awesome review Michelle! I know Justin had a terrific time with you and your husband! He is a bit of a rock star in the park! Truly he LOVES his job and dedicates himself to providing the best experience possible! Your detailed praise is exceptional and we so appreciate that you took the time to write about your adventure with Discovery Yellowstone Tours! Come back again...and again! And I love the Fast Pass! LOL! You are indeed AWESOME guests!!! Thanks so very much! Tracie
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bob crossman wrote a review Jul 2020
1 contribution
Tour cost 1200 bucks..all it was ..driving around in a nice vehicle all day..2 hours just highway driving before getting started on the tour ..all in all i would skip it and go with a park ranger for a lot less..and see more after talking to several people in the rv parks..
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Date of experience: July 2020
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Response from Tracie P, Owner at Big Sky Shuttle
Responded Aug 6, 2020
Bob, we are truly disappointed you did not enjoy your tour. We outlined with you exactly what the tour involved,. Due to your location in Livingston and Dunraven Pass of the Upper Loop being closed, we offered you the glorious adventure of driving over the Beartooth range. A truly epic adventure. We described the driving time to you and exactly how your day would play out. You indicated to me you see all the wildlife found in Yellowstone in on your personal 40 acres in Idaho. Had we not done the Beartooths, I suspect you still would not have been pleased. Our understanding is you saw an incredible amount of wildlife. You requested money back, and I believe this review is because we did not refund as we provided what we promised and you agreed to the adventure. Everything was expimned in detail to you upon your booking. Again, we are truly disappointed you did not enjoy the incredible beauty of the day in the Beartooths and the Upper Loop of Yellowstone.
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