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Review Highlights

fun place to take the kids but a little over priced and not that fabulous...the kids enjoyed it but... read more

Reviewed July 23, 2012
Marlo H
Saint Louis, Missouri
Came for birthday party

Everything for the party was detailed and the staff was friendly. The place looked in good repair... read more

Reviewed October 28, 2017
Auburndale, Florida
Read all 11 reviews
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Traveler Overview
  • Excellent27%
  • Very good18%
  • Average9%
  • Poor0%
  • Terrible46%
4 weeks ago
Sep 20, 2018
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4403 Meramec Bottom Rd Ste C, Saint Louis, MO 63129-2565
+1 314-845-7529
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Reviews (11)
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1 - 10 of 11 reviews
Reviewed 4 weeks ago via mobile

Horrible customer service!Very disappointed in Chesterfield location.Rude and unfriendly staff!!! Don’t go here!

Date of experience: January 2019
Thank Mateva7802
Reviewed September 20, 2018

September 20, 2018 To whom it may concern: I had booked a party for my two year old daughter Aubree and it was paid in full one week prior to her Birthday party. The booking was only for 1 hour and 45 mins from 4:30...More

Date of experience: September 2018
Thank MzDanni03
Reviewed March 4, 2018 via mobile

Horrible customer service as they close early and the owner is rude. My child was on the bouncy house and hurt himself but the attendant was unbothered and irresponsible. Do not suggest ordering a birthday here!

Date of experience: February 2018
Thank shannonburk
Reviewed October 28, 2017

Everything for the party was detailed and the staff was friendly. The place looked in good repair and clean. There was different bounce houses and stuff in different rooms. For the party, it allows a certain amount of time in each room before making it...More

Date of experience: August 2017
Thank msannat
Reviewed March 9, 2015

Complaints are: they block off parts for parties, which limited others ability to use them. Plus, the dodgeball is limited to "age groups" which takes away from a family group being able to use it at all.

Date of experience: January 2015
Reviewed December 7, 2014

The pizza delivery girl came with a dog in the car an we complained to management that did nothing then we had dog hair on our pizza. When we talked to management about it they were trying to assume we put the hair on the...More

Date of experience: December 2014
4  Thank Amanda246
Reviewed August 1, 2014

This place has horrible customer service! They would not take my coupon off my phone. I ask Ervina if she could print it for me and I was quickly told no all while she was standing right next to not only a computer but a...More

Date of experience: August 2014
4  Thank carsonmommy
Reviewed May 20, 2013

My 5-year old loves it and we go to the Chesterfield location quite often! His friends host birthday parties there as well.

Date of experience: April 2013
1  Thank Pbseethu
Reviewed July 23, 2012

fun place to take the kids but a little over priced and not that fabulous...the kids enjoyed it but not really adult friendly

1  Thank Marlo H
Reviewed March 7, 2011

Just had our 5-year-old's birthday party at the BounceU in South County. Amazing experience! The staff is wonderful! Helpful, energetic and efficient. The price is wonderful...a great value for what you get! It's the PERFECT birthday party location. The adult are allowed to bounce if...More

Date of experience: March 2011
3  Thank stuandamanda7
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