Ameristar Casino Kansas City
Ameristar Casino Kansas City
3.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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39 within 3 miles
Attractions
104 within 6 miles
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
3.5
265 reviews
Excellent
75
Very good
89
Average
40
Poor
27
Terrible
34
John S
1 contribution
Feb 2023 • Solo
This casino has steadily gone downhill over the past few years. They used to have multiple TV show and movie themed slots that actually paid consistently. In mid 2022 they abruptly got rid of all of them leaving nothing but a bunch of generic Buffalo style slots that have horrible payout percentages.
I came here every single weekend in 2021 until mid 2022 and most trips I would make money on the TV show slots or lose very little. Since mid 2022, I lost hundreds every single time on every remaining machine in the casino. You used to hear slot buzzers going off often from people winning jackpots, now it never happens for anyone.
They permanently closed the buffet and the two remaining food court fast food places close at 10 pm even on weekend nights. They used to be open until 2 am until mid 2022.
The Amerisports bar stopped serving custom brewed beer, their menu is a fraction of the size it was a few years ago, and both the food quality and service has tanked. They also keep reducing their hours and currently close at 9 pm even on weekend nights.
They got rid of all the vending machines in the hotel area. They permanently closed the movie theater and the gift shop.
The security guards at the casino entrances are all gestapo power-tripping clowns who hassle you every time you try to enter the casino for no reason. If a slot needs service it takes them an average of 30 minutes to show up at the machine.
Their ATM's are owned and managed by a Canadian bank and if the ATM malfunctions and eats your card or fails to dispense cash they rudely ell you that you have to contact the Canadian bank to get them to reimburse you.
All of the casino employees walk around with scowls on their faces and are always rude with casino guests. The casino used to have decent comps on hotel rooms and food which they have all but taken away during COVID no matter how much money you spend.
The bottom line is that this place sucks now and is a total waste of time and money.
I came here every single weekend in 2021 until mid 2022 and most trips I would make money on the TV show slots or lose very little. Since mid 2022, I lost hundreds every single time on every remaining machine in the casino. You used to hear slot buzzers going off often from people winning jackpots, now it never happens for anyone.
They permanently closed the buffet and the two remaining food court fast food places close at 10 pm even on weekend nights. They used to be open until 2 am until mid 2022.
The Amerisports bar stopped serving custom brewed beer, their menu is a fraction of the size it was a few years ago, and both the food quality and service has tanked. They also keep reducing their hours and currently close at 9 pm even on weekend nights.
They got rid of all the vending machines in the hotel area. They permanently closed the movie theater and the gift shop.
The security guards at the casino entrances are all gestapo power-tripping clowns who hassle you every time you try to enter the casino for no reason. If a slot needs service it takes them an average of 30 minutes to show up at the machine.
Their ATM's are owned and managed by a Canadian bank and if the ATM malfunctions and eats your card or fails to dispense cash they rudely ell you that you have to contact the Canadian bank to get them to reimburse you.
All of the casino employees walk around with scowls on their faces and are always rude with casino guests. The casino used to have decent comps on hotel rooms and food which they have all but taken away during COVID no matter how much money you spend.
The bottom line is that this place sucks now and is a total waste of time and money.
Written June 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Disneybus
Pittsgrove, NJ984 contributions
May 2022
As my wife and I travel, we like to take in a show or concert in the visiting area. As Air Supply fans, we were excited to see them once again; having seen them before in Pennsylvania and Vegas. While I can't say anything about this casino, we can comment on the Star Pavilion. The Pavilion touts its venue as seating 1,332 patrons. The seating - straight back chairs, couldn't be closer together as the 1,330 souls, plus my wife and I, are shoe-horned soo tight that you have a hard time breathing let alone enjoy the concert. As the venue began filling up, you find yourself nervously watch the arriving folks, hoping that a rather slender person would occupy your adjacent seat. Once folks starting standing up to cheer on the boys you again hoped that once the music stopped you could plop back into your chair (not seat - a chair). The acoustics and lighting in the venue was fine but it was an uncomfortable show. Five stars for Air Supply!
Written May 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin L
Kansas City, MO4 contributions
Horrible experience, my sister lost 900.00 and I lost 600.00 I got a total of 7 bonuses and all paid under 15.00 dollars. Not a new issue. Happens more frequently than not. You call it entertaining. Doesn’t make any logical sense. 1500.00 dollars total we could have gone on a week vacation in that kind of money and enjoyed it. We both walked out extremely disappointed in the horrendous pay outs. And the management will come up with some rediculous statement to invite you back so they can scam you out of another 1500.00.
Written August 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard B
Kansas City, MO192 contributions
The slot machines really are not very fun to play anymore. Spent almost three hours here today and was never able to make any money on them. The penny machines I played were just as tight and boring as the ones at the other Kansas City area casinos. I was hungry after playing the slots but the only restaurant I saw open was the Burger Joint. . . YUCK!!!!! I stopped for fast food on my way home. I did not stay in the hotel this time. Used to get offers for comp and discounted hotel rooms but have not in more than a year now.
Written January 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Summergirl2013
3 contributions
Aug 2024 • Couples
The Casino reeks of cigarette smoke and whatever else. It hits you as you enter the doors from the parking lot! It seems nice enough when you walk the long halls to the Star Pavillion but it is deceiving. The Pavillion is okay but the seats are crammed together and not very big. Great for us but we were stressed wondering who would end up sitting next to us. The large person next to us was overflowing into our seats and it was too close for comfort. The padded seats are not comfortable nor the backs of the seats. We had an okay view but the loud mouths behind us would not shut up during the concert. People in KC need a lesson in concert etiquette. We hoped a concert with two 80s bands would be amazing but it was less than average. Rick Springfield and Richard Marx on stage together playing on each other's songs and it was acoustic. The 2 men and their guitars without their bands. Richard Marx talked too much and used the F word over and over. It got pretty old and was not necessary. We had great expectations for a lovely night but it began with a cloud of cigarette smoke, a concert starting late, rude concert goers in front of us and behind us talking the entire concert, and the concert beginning late. They performed maybe 1 hour 20 minutes total. A real disappointment. Too much talking Mr. Marx and not enough singing and playing. We won't return to Ameristar or an acoustic performance by these two singers. Parking was good and it is easy to get into and out of the lot.
Written August 27, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Traci M
Benbrook, TX1,430 contributions
Nov 2020 • Couples
We had so much fun here. We were in town for business. Went there Friday night after another casino in town. First of all it's all decorated up like an old time train station and town up to the casino. Wish more stuff open but closed due to covid. We found a ton of older games upstairs and had a blast playing hours up and down. Casino was very clean and any staff we encountered friendly.
So much fun we went back Saturday night.
So much fun we went back Saturday night.
Written January 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J P
1 contribution
May 2021
The slots are rigged. They cheat African Americans. Jason the manager sucks cater to certain people. Went thru 300.00 no bonus. The minute this other couple get on it bonus hits all that. They push buttons on the boat. Don't go
Written May 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanya D
1 contribution
Jun 2024 • Family
The food is always a culinary delight.You can eat anything from BBQ to rainbow trout.The only food that isn't easy access is fresh seafood. For obvious reasons. I also didn't like driving on the hyways.Very confusing. It has changed so much in 40 yrs.The dead animals left to disintegrate was very disgusting and disturbing. In New England all the animals are picked up and disposed of properly. That includes: Massachusetts, New Hampshire, Connecticut,Maine,Rhode Island and Vermont. Always plenty to see and explore.Dress accordingly, it was very warm and humid even in June.The people in K.C. hospitality wise,can't be beat.😁👍
Written August 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie S
1 contribution
Mar 2023
this was a good trip for my husband and i. Reading the reviews, we weren't sure. We checked in with a wonderful lady. we had a mini suite, and it was on the 5th floor. clean and very quite.
Gambling was up and down but overall, a great experience.
friendly staff, cocktail waitress was great, bartender not so much.
we will be back.
Gambling was up and down but overall, a great experience.
friendly staff, cocktail waitress was great, bartender not so much.
we will be back.
Written March 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MoMan43
North Kansas City, MO57 contributions
Sep 2014 • Solo
I want to thank over 21,000 people who read my reviews, especially the helpful votes. I've played at this casino several times a week for 11 years and still never win. Don't be fooled by the comps, they are very poor. There are lots of machines to play but none of them ever pay and your bankroll is gone in minutes so there is no entertainment value at all. Honestly; the reels spin and land on nothing, spin after spin, you will be amazed. There is plenty of room to park as the parking lot is generally empty because they have ripped off everyone in KC therefore running off their local customers. I would not recommend this casino to anyone until they reprogram their machines. These corporate thieves simply have a license to steal. As always if you do come here, watch out for the Randolph P.D. as they will be watching out for you. Best of luck where ever you choose to play.
Written September 27, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes, it is still 24 hours
Written June 10, 2019
No....but there is plenty to do there. An arcade, a movie theater, poker room, restaurants. If you are from out of town it is one short highway exit from World's of Fun/Oceans of Fun. They definitely have a pool, wave area, slides, lazy river, and an awesome adult area with a nice pool bar.
Written July 25, 2018
Are all rooms non-smoking are can you get room with balconies
Written June 13, 2018
We had a river view room which allowed smoking and a very small balcony. The room did not have a smoky smell to it all. You have your choice of smoking / non smoking.
Written June 13, 2018
Are all the rooms non-smoking, or do they have balconies?
Written June 13, 2018
i read a rivew that had a childcare is it true? if its there how i can find some information from
Written February 23, 2017
Yes they do. My grand daughter loved it. If you use it after the first time you have to bring shot records.
Written March 23, 2017
I believe it is available in all but a small non smoking area but the ventilation system seemed to handle the smoke well.
Written February 1, 2017
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