Crown Center
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
12:00 PM - 5:00 PM
About
Downtown shopping, dining and entertainment complex.
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Admission tickets
from $27.48
All you need to step foot in the door.

Top ways to experience Crown Center and nearby attractions

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  • Jeramie
    Marion, Illinois878 contributions
    4.0 of 5 bubbles
    Great Way To Spend A Few Hours
    The Crown Center is best described as a shopping and entertainment center. It's the Crown Center because of its affiliation with Hallmark. In fact, it's home to the Hallmark Visitors Center & International Headquarters. It's touristy but worth a visit.
    Visited July 2023
    Traveled with family
    Written October 4, 2023
  • mjwbnw
    Mishawaka, Indiana65 contributions
    5.0 of 5 bubbles
    Kansas City/Independence Experience
    Kansas City, Mo has many things to see and they are not all about football. We visited the WWI Memorial and the Reserve Bank of Kansas City. Also took in the Truman Library and Museum as well as the Truman home in Independence which is a short trip, maybe 10 miles from downtown KC. If you do go to Independence seeing the Bingham- Waggoner house and Vaille Mansion are both great to see.
    Visited October 2023
    Traveled as a couple
    Written October 31, 2023
  • Sanchez Fam
    Kansas City, Missouri3 contributions
    5.0 of 5 bubbles
    Do yourself a favor if you cant get validated parking, & walk over from union station!
    The Good: Validated parking was a life saver when heading over to the Legoland! Easy to shop, Free splash pad & playground! The Bad: Confusing Parking, wait times, Staff have no clue where any other businesses are located
    Visited September 2023
    Traveled with family
    Written February 1, 2024
  • Julie T
    Inman, Kansas22 contributions
    3.0 of 5 bubbles
    Needs better filtration and cleaning
    It was way to hot. Temp was 74, inside a bld with kids is just right for germs. On the ride one seat was broke and only one person running it. Way too long too wait. Very small place. Nice place with legos to build.
    Visited February 2024
    Traveled with family
    Written February 17, 2024
  • FarAway33510271236
    2 contributions
    5.0 of 5 bubbles
    A city within a city
    I have been visiting this mall since I was a kid. And boy, there is a lot to do there! Most of the shops are locally owned, which makes it a unique experience for the shopper. There's a Crayola Store, Halls (Hallmark's very own department store), and a Amy's Hallmark store because Crown Center is the home of Hallmark, the greeting card giant of the world. There is even a Hallmark's Visitor Center for those curious about the history of Hallmark and a children's museum called Kaleidoscope, which was recently renovated (personally, I like the pre-renovated design more because it was more fun and compelling for the imagination of the kid). At winter, the pavilion becomes an ice skating rink, a tradition in Kansas City for more than 50 years. There is also a Legoland Discovery Center and a Sea Life aquarium. Crown Center has great connections to two hotels: the Westin Crown Center and the Sheraton Crown Center. The Westin is a part of Crown Center while the Sheraton is connected by an overhead bridge known as the Link. The Link extends further into Union Station, another popular and historic place in Kansas City that is fun for all ages. There is plenty of parking, too, and by plenty, I mean MASSIVE amounts of parking. There are three parking garages, one under the shopping complex, one under the Westin, and one under the office complex (that can be used for common parking, too). Crown Center Square is a nice place for your kids to play outside. Unfortunately, the iconic fountains which used to allow kids to play in it no longer allow kids in it. As I mentioned before, there are office buildings within the complex. There are also two residential buildings: the San Francisco Tower and Santa Fe Place. Overall, an amazing mall that doesn't seem like a mall but rather an entire city within a city. Definitely check it out if you're in KC.
    Visited March 2024
    Traveled with family
    Written March 23, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles612 reviews
Excellent
229
Very good
232
Average
118
Poor
25
Terrible
8

Roman M
1 contribution
1.0 of 5 bubbles
Apr 2023
Parking at Crown Center used to be free on weekends. I've been going there for years and never paid on weekends. I went there on Sunday and spent less than 15 minutes at Crown Center to buy some tea and was charged $7 for parking.
Written April 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rebel500
Sierra Vista, AZ596 contributions
3.0 of 5 bubbles
Nov 2020
We went with a KC native & she was stunned to see sooo many stores & eateries out of business......very sad.

Hall's upscale department store was the only place worth going to......& they had lot's of propel there and employees that actually seemed to enjoy being there!!

Free covered parking.
Written November 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stefanie H
Lincoln, NE1,644 contributions
3.0 of 5 bubbles
Jun 2022
Crown Center used to be pretty awesome, but there's not a lot left there anymore except for experiences like Lego, Sea Life, etc. versus actual retail shops. We come on a fairly regular basis to visit the Coterie Theater, which is great; however, the food court is tiny, and most of the seating has been removed. There's usually a very long line at the train restaurant. Halls and the Crayola store are worth a look.
Written August 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

mjwbnw
Mishawaka, IN65 contributions
5.0 of 5 bubbles
Oct 2023 • Couples
Kansas City, Mo has many things to see and they are not all about football. We visited the WWI Memorial and the Reserve Bank of Kansas City. Also took in the Truman Library and Museum as well as the Truman home in Independence which is a short trip, maybe 10 miles from downtown KC. If you do go to Independence seeing the Bingham- Waggoner house and Vaille Mansion are both great to see.
Written October 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sanchez Fam
Kansas City, MO3 contributions
5.0 of 5 bubbles
Sep 2023 • Family
The Good:
Validated parking was a life saver when heading over to the Legoland!
Easy to shop, Free splash pad & playground!
The Bad:
Confusing Parking, wait times, Staff have no clue where any other businesses are located
Written February 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ALAN W
Leawood, KS922 contributions
4.0 of 5 bubbles
Aug 2020
We were in the area to celebrate our grandson's 5th birthday. After spending time at Union Station, we walked over to Crown Center to visit some shops. Due to COVID not all places were open. We did get to walk around & have a snack, then eat in the food court. The tables were distanced & we saw the tables being cleaned after anybody left.
Written August 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Julie T
Inman, KS22 contributions
3.0 of 5 bubbles
Feb 2024 • Family
It was way to hot. Temp was 74, inside a bld with kids is just right for germs. On the ride one seat was broke and only one person running it. Way too long too wait. Very small place. Nice place with legos to build.
Written February 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jeramie
Marion, IL878 contributions
4.0 of 5 bubbles
Jul 2023 • Family
The Crown Center is best described as a shopping and entertainment center. It's the Crown Center because of its affiliation with Hallmark. In fact, it's home to the Hallmark Visitors Center & International Headquarters. It's touristy but worth a visit.
Written October 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Coastal19977
St. Charles Missouri1 contribution
5.0 of 5 bubbles
This was mine and my husbands first ever visit to Kansas City Missouri. We were only there for 3 days but my favorite place to visit was Crown Center. Infact we went 4 times in 3 days. They have a restaurant there called Fritz`s. It is so cool. Its a train station. A little train brings your food to the table from up above. You have to see it to know what I mean. They also have the Hallmark Center where they show you how Hallmark Cards are made. It also has many stores that we dont have in our malls at home. We are planing another trip there soon. If you get the chance you need to go.
Written February 22, 2005
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kcfan
Kansas City3 contributions
5.0 of 5 bubbles
What a neat place to spend a few days. They've got two outstanding hotels, a shopping center, theatres and a bunch of free events. Just about everything is connected by a glass walkway. Ice skating in the winter. Tons of stuff for families. And the complex is central to other attractions in town.
Written March 21, 2005
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Crown Center - All You Need to Know BEFORE You Go (2024)

Frequently Asked Questions about Crown Center

Crown Center admission prices can vary. Entrance tickets currently cost $27.48, while a popular guided tour starts around $24.18 per person.




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