Sayulita Suburban and Van Service

Sayulita Suburban and Van Service

Sayulita Suburban and Van Service
4.5
Taxis & Shuttles
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
37 reviews
Excellent
30
Very good
2
Average
2
Poor
0
Terrible
3

Kristyna
USA21 contributions
Couples
Great transportation from Puerto Vallarta to Sayulita!

The driver was waiting for us as soon as we exited the airport terminal. He was helpful with our luggage and very accommodating. Always great to arrive on your first day of vacation with a cold beer waiting for you!

They offer to take you to the grocery store if you’d like(we did). The Mega Market is massive!

The day before our last day we called to confirm our ride. Everything was all set.

Overall happy with the service despite some poor reviews. We would recommend.
Written February 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Dave B
Stansbury Park, UT480 contributions
Couples
We've used Sayulita Suburban 4 times now and they have never missed. Always on time for pick up and return. Fabian is an excellent safe driver that accomodated every request. We are always greeted with cold drinks. Patient while we shop.
Written May 13, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

artmatterspgh
pittsburgh pa78 contributions
This company understands service. They respond quickly, they are punctual, their cars are clean and comfortable, they wait while you shop for groceries, they are flexible, they help with luggage. They are exactly what a car service should be. USE THEM.
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

New Yorker
1 contribution
Couples
It was okay service when we paid a premium price. Car wasn't the cleanest and there was definitely no water or beer offered. It's also our first time in Sayulita but they didn't offer clear instructions on how to find the driver at the airport.
Written February 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Crashbpm2
Los Angeles, CA34 contributions
Family
We confirmed the day before we arrived. Yet no one was there to meet us when we cleared customs. We called the office # — no answer. We called Lucio on his cell. He told us the driver was there with a sign. He wasn’t. We called back. He told us the driver was just about to arrive. He didn’t. We waited and waited. Finally another driver came over to check on us and tell us someone was coming. Waited and waited — a family of five with an upset baby. Finally a suburban came — in bad condition with a back seat that felt loose and unsafe. We had booked a roundtrip. On the return: again we confirmed the day before. The designated time came and went with no pick up. Our hotel called Lucio. No answer at the “office”. They got him on his cell. He said someone was almost there. 15 minutes passed. No one came. The hotel called again — and Lucio just stopped answering his phone. Finally after 30 minutes a van came (not a suburban). No water was offered. We were late for our flight and almost missed it. We should have canceled after the first bad experience. If we had missed our flight it would have cost us a ton of money.
Written January 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Dave B
Stansbury Park, UT480 contributions
Couples
Fabian is always there waiting for our arrival. They make the patient stop at Mega for groceries. Fabian has also provided great personal tour service all the way to El Eden. We took a tour with his family to the Puerto Vallarta Zoo, what an experience! Not much more than a cab and you get a clean vehicle with aircon and free drinks. See you in 2018!
Written November 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

shumphreysmd
Denver, CO32 contributions
Family
We just returned from a great trip to Sayulita. This company was great with our transportation. They were at the airport where we expected them, with a sign with our name (do not be fooled by the gauntlet of people pretended they are your ride....these guys hold a sign with your name). The trip was easy, and complete with beer and water. We stopped at the grocery on the way to the house with no hassle. We had an expedition planned and they were happy to oblige and took us to our fishing boat. No concerns for safety or comfort. Great job.
Written June 26, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Huckleberry
Vancouver, Canada104 contributions
Our ride to Sayulita was in a brand new Surburban driven by Cesar who was a great guy. We were offered beers. On the way back to PVR we were in an old Ford E series van with a driver who didn't say a word and didn't offer even water. We had to catch our flight so were we going to complain? It would have been better to tell us upfront that for $130USD the two rides might be quite different. I would use them knowing that your experience might vary. It felt like the olf Mall experience where you get a nice fast escalator on your way in but then you have to walk down the stairs on the way out :-)
Written December 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Michelle B
Boise, Idaho, United States11 contributions
Family
Booked them a couple days before and got a lengthy confirmation email and directions. We waited 45 min. No one showed up.
Written January 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Brett C
2 contributions
Couples
Luciano helped my wife and I arrange transportation for almost 100 guests that attended our wedding. This is the most convenient way to travel from the airport to Sayulita. The drivers were all friendly and on time.
Written September 6, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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