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There phone has been disconnected, not sure they are in business any more. I tried to make a reservation in the fall and they told me it was fully booked. On the Sunday I called about, I drove over to see if maybe someone didn't...More
Beware. The other negative reviews of extremely poor customer service are accurate. I experienced this without setting foot on the train and would not recommend paying any money to this business. I sent them emails in November to book reservations on one of the Christmas...More
We booked tickets in august for the Santa Express as a surprise for our son (he loves trains). We scheduled for the 14th of Dec, a week before his birthday on the 21st. After booking our tickets, we called again in November to ensure that...More
A group of 6 couples went of the Saturday dinner train in August. While the train experience was fine, except for the fact that we were the last to be served and there was only medium well done prime rib after ordering medium rare and...More
We went on the Sunday dinner train in the fall (1-3 PM) in order to see the fall colors. It was $60 apiece (drinks were extra) for the two hour excursion. We both ordered chicken. I brought my computer bag on board because we were...More
My husband took me here for my birthday surprise because he knew I loved trains. So, I was super excited. They had a coffee mug filled with after-dinner mints with 2 balloons tied to them. We got seated next to another couple and that felt...More
The food was good, as were the drinks. It was a bit awkward sitting with a couple we didn't know, but it was consistent with the theme of pre-WWII train travel. After the initial awkwardness of introductions passed, we actually had a good time with...More
I booked the Valentines Day dinner train on 1/30/2014 via phone reservation. As a business professional, I deal with dozens of business every day, and this was the WORST experience I have ever had!!
Our train was advertised as this "Boarding begins at 6:15pm and...More
What a Valentines Day train wreck! From start to finish! Disorganized! We had to wait outside for 30 minutes on a windy 15 degree night to board as they searched with a flash light to find each person’s name on reservation form. The ride was...More
There were 4 of us that waited outside in freezing temperatures with other complaining people while 2 staff members looked for names and tickets which took about a half hour. That was enough to make sure I never did this again. We were informed we...More