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Review Highlights
Definitely gone DOWN!

Several of us went for massages today. The massage was good! The customer service at the desk was... read more

Reviewed April 3, 2015
cindyclark1955
Treatment was average but staff were not.

I have been to several spas, casino and regular and the best thing I can say about this one was it... read more

Reviewed August 17, 2014
shadowcat1209
,
Birmingham, Alabama
via mobile
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Traveler Overview
  • Excellent38%
  • Very good12%
  • Average0%
  • Poor25%
  • Terrible25%
Aug 30, 2018
“Inefficient & dishonest”
Mar 1, 2017
“Not my first trip... Ms. Wonda and Mrs. Karen”
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Highway 16 West, Philadelphia, MS 39350
866.44PEARL
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Reviewed August 30, 2018 via mobile

Maybe it isn’t fair to give the spa a bad review since I didn’t even have a spa treatment. Maybe my review will help them improve their operations & ensure my experience isn’t repeated. Or maybe I’m delusional. Anyhoo, here’s my experience. I called on...More

Date of experience: August 2018
1  Thank KRichTx
Reviewed March 1, 2017 via mobile

I've been coming to the spa for years. Recommendations... go during the week prices are half what they are on the weekend. Body scrub is great for dry skin. Hot stone massage, stress fix massage, & botanical resurfacing facial are go-to's! You should call ahead...More

Date of experience: February 2017
2  Thank MSmamaof2
Reviewed April 4, 2016 via mobile

Very nice and very plush. The bill is a bit steep, but if you are looking to be pampered, this is definitely a nice place to start. The staff is very friendly and professional. I recommend for people who are looking to splurge and spoil...More

Date of experience: April 2016
4  Thank Ashley M
Reviewed August 8, 2015 via mobile

Booked two massages that had to be cancelled when me and my mother got there because you have to be 18 to go into the spa, which we were NOT notified of when booking them. Wasted their time and ours

Date of experience: August 2015
5  Thank letskate98
Reviewed April 3, 2015

Several of us went for massages today. The massage was good! The customer service at the desk was not -we were quoted one price and when we got here it was another price. Also they changed our time of appt. The spa is in definite...More

Date of experience: April 2015
4  Thank cindyclark1955
Reviewed August 17, 2014 via mobile

I have been to several spas, casino and regular and the best thing I can say about this one was it was clean. The attendant was not friendly or knowledgeable. She was more interested in getting back to her conversation with friends. She gave me...More

Date of experience: August 2014
10  Thank shadowcat1209
Reviewed October 10, 2012

I have not been to many spa's. But my experience here was wonderful. Atmosphere was awesome private and my therapist did a wonderful job. Can't wait to go back

3  Thank margaret k
Reviewed June 16, 2008

I didn't stay at the hotel, but the spa at the Silver Star is wonderful. The staff is delightful, and the hot stone massage is NOT TO BE MISSED!!! I would go there again. And again. And AGAIN.

10  Thank peanut50
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Questions & Answers
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Barbara J
March 13, 2017|
Answer
Response from MSmamaof2 | Reviewed this property |
I think if you let Wonda know she would be able to keep it light. I've don't like a true deep tissue I'm more light to medium pressure.
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