Time of year
JR wrote a review Jul 2021
Half day bike rental was so easy, sized us up quickly for the bike we needed, gave us a map of the trail and off we went. Equipment was very good.
Date of experience: July 2021
Rivaridge571 wrote a review Aug 2020
Annandale, Virginia33 contributions11 helpful votes
We rented canoes and a GPS in reach device. They did a nice job putting the canoes on the roof of the vehicle. The paddles and life jackets were in pretty rough shape. They could do a better job for what they are charging. They had some good advice about fishing and fire conditions in the Boundary Waters. …
Date of experience: August 2020
TBERK wrote a review Aug 2020
12 contributions1 helpful vote
Did not have an overall great experience using this outfitter. I’ve used other outfitters in the past and even while making initial reservations, I never felt as if my business was wanted (we had a group of 8). After the trip was over, an employee scolded us about scratches on the bottom of a boat. I’ll just head back to Ely next time or find an outfitter off the Gunflint Trail. …
Date of experience: July 2020
Kelsey H wrote a review Oct 2019
Bloomington, Minnesota3 contributions
Even in October, they had a small selection of suits in sizes S-L. I forgot my swimsuit, so I was SO glad to find a place so close to our resort (BlueFin Bay). Great price, too!
Date of experience: October 2019
reilingr wrote a review Sep 2019
2 contributions1 helpful vote
Place used to be great. Now they try to nickle and dime you to death and appear to hate their customers.
Been going to the BWCA for 22 consecutive years. Have used these guys probably 5-6 times. They used to be fine. But their attitude has gone to hell and they really try to screw you at the cash register. We rented a solo canoe from them and bought some gear. (we were a party of 5 and own 2 boats ourselves) Here were our experiences: 1. Literally no smiles or happiness from anyone. Every question we asked was answer by a grunt. And then something random about protecting their boats. 2. Got barked at for squeezing some soft plastic baits I was in line to buy "cause I was going to ruin them" 3. Got charged a full day canoe rental for a pickup that we did the hour before close when they knew we were going to be there an hour before close (these guys apparently charge by the calendar day... which is new) 4. Got charged for a 'spare paddle' which I've never been charged for in my life and I generally consider a safety item. Apparently If it's a single canoe. You get 1 paddle 5. Was going to be charged for a second life jacket... which again most outfitters will be happy to loan. 6. we showed up at 8:00 just when they open. And the worker there walked right past us. Barely made eye contact. And then said that he would open in about 10 minutes.…
Date of experience: September 2019
1 Helpful vote