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St. Croix Valley Segway

Stillwater, MN, USA
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About St. Croix Valley Segway
OPEN April 1st - October 31st. St. Croix Valley Segway (All American Segway, LLC) offers several guided Segway Tours. Segways are self-balancing machines and are very easy to use. Advanced Reservations are required! Enjoy beautiful nature and historic sites & towns.
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St. Croix Valley Segway
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travelingterri wrote a review Oct 2020
Minnetonka, Minnesota343 contributions53 helpful votes
I hesitate to ever leave a bad review because I realize this is someone's livelihood. I tried to work out a solution but they refused to even answer my emails. My daughter and I signed up for a tour on a Saturday in August. We were initially told the wrong place to meet. Not a big deal because the tour guide called in plenty of time to tell us the correct location. When he called I told him my daughter has special needs (learning disability) and asked if we could come early to try out the machines. We arrived about 20 minutes ahead of time. The guide was very young but he did a decent job explaining how to use the segway, answered our questions and allowed us plenty of time to practice. Even after 15 mintues of practicing, my daughter told me there was no way she could go as she did not feel comfortable or safe. I told the guide we were not going to take the tour and we left before it even began. When we got home I emailed the company and asked if we could have a partial refund. NO RESPONSE AT ALL. A couple weeks later I emailed again. I said that I wanted to be fair. It was not their fault that she didn't feel safe but could they please meet us halfway and refund half the fee? (total charge was $140 - pretty steep!) I thought it was reasonable to ask for half a refund. Had they responded and said no, I would have let it go at that. BUT THEY DIDN"T EVEN HAVE THE DECENCY TO respond to my email. This company is unprofessional and very rude. They do not care about you or your satisfaction. Stay away.
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Date of experience: August 2020
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margie s wrote a review Sep 2019
Minneapolis, Minnesota2 contributions
It was so fun!! If I had to do it again I would for sure take the longer trip! it went too fast!! The leader was very nice and patient.
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Date of experience: September 2019
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bontomp wrote a review Sep 2019
Almena, Wisconsin9 contributions2 helpful votes
If you have never rode a segway you have got to do it! The young man who led us on our trip to Stillwater was fun to be with and patient with our new riders. A good company to ride with!
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Date of experience: July 2019
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deanw6192016 wrote a review Aug 2019
Hudson5 contributions
Took my grandchildren on the 2 hour tour of Brown's Creek Park into Stillwater. The equipment was great. We all enjoyed our time and our leader, Graham, was wonderful and an excellent Instructor. Highly recommend.
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Date of experience: August 2019
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Jon WR C wrote a review Aug 2019
Vancouver, Canada3 contributions1 helpful vote
This was a great highlight to our brief stay in the Minneapolis area. Only a thirty minute, relaxing, uninterrupted drive to a pastoral setting, rendezvous with a hospitable host and 6 other friends we had not met yet set the stage for a delightful diversion. Thanks Graham, for being our leader and Carole for getting us in on short notice.
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Date of experience: August 2019
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