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Review Highlights
Convention

I have a dairy allergy that can be very detrimental to my health. I was well taken care of didn't... read more

Reviewed July 24, 2018
Crystal W
,
Niagara Falls, Canada
Nice venue for kids show

We attended a Paw Patrol performance for our grandsons birthday. Everyone enjoyed the show but the... read more

Reviewed February 20, 2018
Ron M
,
Green Bay, Wisconsin
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Traveler Overview
  • Excellent41%
  • Very good39%
  • Average17%
  • Poor3%
  • Terrible0%
Travelers talk about
“symphony hall”(2 reviews)
“canal park”(3 reviews)
About
The DECC provides the ideal setting for meetings and conventions. It is located within walking distance to over 1,600 hotel rooms, unique shops and tempting restaurants. Panoramic views of the Aerial Lift Bridge and Lake Superior is the backdrop for...more
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350 Harbor Dr, Duluth, MN 55802-2698
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+1 218-722-5573
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Reviewed August 18, 2018

Had another great experience there during the Amsoil 45th convention. Place is very clean. Food was wonderful - even though they were feeding 700 people at a sit down, all food was good and also hot. Staff are great.

Date of experience: July 2018
Thank PenguinsSteelers
Christina J, Public Relations Manager at Duluth Entertainment Convention Center, responded to this reviewResponded August 21, 2018

We are pleased you enjoyed your experience. The AMSOIL Convention was an event our staff had been looking forward to for months; it was a blast to watch it grow to fruition.

Reviewed July 29, 2018

Attended a recent convention and was surprised how big the center was. We had experiences in multiple areas including the banquet room and the auditoriums. Everything was clean and the food provided was very good. Easy to get to with a short walk from Canal...More

Date of experience: July 2018
Thank lapel555
Christina J, Public Relations Manager at Duluth Entertainment Convention Center, responded to this reviewResponded August 14, 2018

Hello, thank you for the feedback! We are very pleased to hear of your positive experience. Our staff strives to maintain a clean facility, provide excellent customer service, and deliver quality and delicious meals. I hope you are able to visit again soon.

Reviewed July 24, 2018

I have a dairy allergy that can be very detrimental to my health. I was well taken care of didn't feel that there was any concern throughout the convention meals until the formal dinner Sat. night. We didn't have a dedicated server as was a...More

Date of experience: July 2018
Thank Crystal W
Christina J, Public Relations Manager at Duluth Entertainment Convention Center, responded to this reviewResponded August 14, 2018

Hi Crystal, our kitchen works diligently to accommodate every food allergy or sensitivity request. I apologize your experience was frustrating during that meal service. Your concern will be forwarded to the appropriate manager to ensure an event like this does not happen again. We are...More

Reviewed July 23, 2018

We were in the Duluth area because of a convention at the DECC. This place is awesome. The staff there is so helpful that whatever you ask them they have an answer, and the right one in fact. Plus it is really clean. And that...More

Date of experience: July 2018
Thank Caveman1977
Christina J, Public Relations Manager at Duluth Entertainment Convention Center, responded to this reviewResponded August 14, 2018

Your review is extremely complimentary, thank you so much. We strive to keep the facility clean and provide our guests with stellar customer service. We are pleased that your convention was a positive experience. Feel free to stop by anytime!

Reviewed March 18, 2018

This convention center is right next to the St. Louis Bay, Aerial LIft Bridge, and Canal Park area. A foot bridge will easily get you to shopping areas nearby, and good walking and sight seeing spots, as well as a nice variety of locally owned...More

Date of experience: January 2018
Thank jmsundstrom
Christina J, Public Relations Manager at Duluth Entertainment Convention Center, responded to this reviewResponded March 20, 2018

We are so pleased you had a nice time with the DSSO in Symphony Hall. Thank you kindly for your nice words of the entire facility. It sounds like you are well acquainted with the DECC! We have some great shows coming up this summer;...More

Reviewed February 24, 2018

I like this place and have attended conferences here many times over the years. It is well suited for trade conferences and expositions. I don't know the numbers but I am guessing it could handle over a thousand people at a time. The food service...More

Date of experience: February 2018
Thank traveltheworld012
Christina J, Public Relations Manager at Duluth Entertainment Convention Center, responded to this reviewResponded March 20, 2018

Wow, your review has us blushing! Thank you so much for your flattering words. Our kitchen works extremely hard to prepare guests memorable meals using fresh ingredients that are locally sourced, and our serving staff wish to mimic the high quality. We are proud of...More

Reviewed February 20, 2018

We attended a Paw Patrol performance for our grandsons birthday. Everyone enjoyed the show but the audio was very bad, we all had a hard time making out all of the words the performers were saying.More

Date of experience: February 2018
Thank Ron M
Christina J, Public Relations Manager at Duluth Entertainment Convention Center, responded to this reviewResponded March 20, 2018

Hi Ron, Thank you for joining us for the Paw Patrol adventure. We greatly appreciate your feedback and apologize for any audio troubles you've experienced. We hope the birthday was still memorable and enjoyable. We will look into the audio issue internally. Thank you again...More

Reviewed December 30, 2017

Good parking. Easy accessible seating. Very good venue for large events and small events or the like! Good access from downtown.

Date of experience: June 2017
Thank crklehr
Christina J, Public Relations Manager at Duluth Entertainment Convention Center, responded to this reviewResponded January 2, 2018

We are pleased to hear of your positive experience at the DECC. Thank you kindly for the great review!

Reviewed November 4, 2017

Went with my daughter & a friend to the Junk Hunt. Fun to check out the different booths. Stopped to take a break & saw someone eating a sandwich that actually looked good. Went to the concessions & found they were serving grilled cheese with...More

Date of experience: November 2017
Thank luvrknrll
Christina J, Guest Relations Manager at Duluth Entertainment Convention Center, responded to this reviewResponded November 28, 2017

We are so pleased that you enjoyed the grilled cheese and tomato basil dip. This is a new concession offering launched this year and will continue to be sold at additional DECC events. Fun fact: The basil in the recipe was grown on our very...More

Reviewed October 20, 2017

Not only have I participated in university commencements in this venue, but I have also watched hockey, curled, attended symphony concerts, and seen the Harlem Globetrotters. The staff are courteous and the views are good from any seats. Some seats for hockey were pretty tight...More

Date of experience: October 2017
Thank SunnySis60
Christina J, Public Relations Manager at Duluth Entertainment Convention Center, responded to this reviewResponded November 28, 2017

You are well versed in all things DECC, how exciting. Thank you for your continued patronage. We are so pleased to learn of your pleasant experiences with our staff. The DECC works hard to ensure positive customer service for every visitor. Capacity of the AMSOIL...More

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