Buck Hill

Buck Hill, Burnsville: Tickets, Tours, Address, Phone Number, Buck Hill Reviews: 4/5

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Recreation area offers year-round fun: winter offers trails and parks for both skiers and snowboarders; summer offers tubing and mountain bike racing events for two-wheel enthusiasts.
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4.0
90 reviews
Excellent
38
Very good
33
Average
9
Poor
6
Terrible
4

zac
Shakopee, MN2 contributions
Food was awful! What happened to the old menu? It was affordable plenty of good options, and tastes good. Not anymore!
Nov 2021 • Family
1 but should be 0 great service, but good awful management. Very poor excuse for menu choices. Please help and pray for buck hill members.
Written November 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Daniel R
Minnetonka85 contributions
No service
Feb 2021
I recently purchased a lift ticket and lesson for my wife and sister-in-law. First of all, purchasing was a nightmare. The website is awful, and the staff don't even know what the lift tickets are. I had to call 3 times just to purchase the lesson and lift ticket because the staff the first two times didn't know how I could buy lessons and lift tickets together.

Even worse, when they got there, Buck Hill was closed and their lesson cancelled. They had taken off work, arranged child care, and driven all the way out there, and Buck Hill hadn't even had the courtesy to tell them it had cancelled their lesson.

19 minutes after their lesson was supposed to start, I got an email from Buck Hill stating that it had cancelled their lesson days earlier. I'm not sure how many days earlier, but it had to have been at least two days earlier because the email listed lessons from two days prior as being cancelled as part of their decision.

Buck Hill said it was due to weather, and maybe that is true. Of course, the day was sunny, with little wind, and a little cold but not even below 0. Last year, I had a lesson there when it was more than 20 degrees colder; so it is certainly a little strange that they cancelled this lesson.

To add insult to injury, Buck Hill is refusing to refund our money. It tells us we need to reschedule, but Buck Hill continues to reserve the right to randomly cancel the lesson whenever it feels like it. All around, just terrible service from Buck Hill.
Written February 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Minnesota Traveler
Chanhassen, MN1,819 contributions
Covid Cover Overpriced
Jan 2021 • Family
With the current restrictions you purchase a pass for a 2 hour window which makes perfect sense, however they pack a lot of people into that 2 hour window. Get there early because it took 27 minutes just to go through the outdoor line to get your online order redeemed and lift ticket provided. Once tubing the amount of people jammed into the session allow for about 3 - 20 second runs per hour. the rest of the time you wait in lines that are poorly managed. after all that complaining we did have some fun however blunted by the long waits of inactivity
Written January 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

WFamilyMemories
Minneapolis, MN42 contributions
Online advance ticket purchasing problems
Jan 2021 • Family
Due to COVID Buck hill is requiring advance online purchase of lift tickets. That’s no problem except that they are experiencing problems with their website transactions failing. We spent 3 hours online attempting to purchase tickets and it kept failing at the payment screen. We called and the ticket office employee said to keep trying. It did not work. We went to the ski slopes and tried to purchase a ticket in person and they declined but offered us to use one of their IPads to do the transaction. It took me 30 minutes to again enter 7 lift tickets and 5 rentals and the site again crashed. Only then did the employees allow us to do an old fashioned paper transaction.

Skiing was great. I just wish they could get the website fixed. There were several other customers frustrated with the exact same issue so I know it wasn’t just me.
Written January 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tiggerstripes
Minneapolis, MN29 contributions
Tubing was too full and too expensive.
Jan 2021 • Family
Tubing at Buck Hill on the weekend was sadly a bust. Due to the enormous crowds and the extensive amount of time it takes to clear the runs after a group of tubers goes down the hill, we had only 6 runs in two hours and that was moving as quickly as we could and trying to choose the shortest line. For the price we paid, it was not a good value. I think they sold far too many passes for capacity!
Written January 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Robert r Hicks iii
Shakopee, MN4 contributions
Weekend fun
Mar 2020 • Family
Lots of fun great staff. Everybody
We saw we're having a great day.
Tubing was so much fun.great place
To have a great day....
Written March 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

LoveTravel564853
8 contributions
Tubing-meh.
Feb 2020 • Family
Snow tubing. They need to run this better. It goes very slow. Were here for 2 hours and girls maybe got 6-7 runs in? Ridiculous. No double tubing allowed unless it’s parent/kid. If double tubing were allowed wait times would be half. Sort of a waste, I’m sorry. They wait until the hill is clear before they send another group which takes about 1 minute each group of 10 tubers.
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Steve
27 contributions
Awesome ski location in Minneapolis's backyard
Dec 2019
Great place for individuals or families to spend anytime of day. Great selection of various ski hill types and tubing. Prices are reasonable and everything for beginners to experts facilities are available.
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Amanda E
1 contribution
Beginners lesson great program
Dec 2019 • Friends
Ken was a great teacher! It was so fun to learn in the group setting! The slopes are great and the bar and restaurant are fun after skiing!
Written December 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Giexplr
Burnsville, MN127 contributions
Buck Mountain - Local Fun!
Jan 2019
Grew up in Apple Valley - skiing, tubing, boarding. Fun solo or family. Their tubing is great. When there's no snow, there's mountain biking. They do a good job. We always wish there was more, but it's a hill in the suburbs. Bring the whole fam! Good prices, lodge, runs, tricks park, half pipe - variety!
Written October 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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