West Hills Mall
West Hills Mall
4
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
About
Duration: 2-3 hours
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Top ways to experience West Hills Mall and nearby attractions

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

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4.0
4.0 of 5 bubbles23 reviews
Excellent
9
Very good
10
Average
2
Poor
1
Terrible
1

Thomas K
Copenhagen, Denmark1,139 contributions
4.0 of 5 bubbles
Oct 2022 • Friends
Nice mall in Ghana, up to standart with any average mall in the world, great shops inside, you find clothes, makeup, pharmacy, supermarket, restaurants and souvenirs. Highly recommend. Didn’t have any problems with anyone, and easy to get a taxi back to the hotel in Kokrobite (30cedis)
Written October 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Intrepidbirdlady
Doha, Qatar196 contributions
4.0 of 5 bubbles
Jun 2018 • Family
We stopped here on our way from Winneba to Accra. Biggest mall we went to in Ghana. It has many stores, restaurants, a supermarket and lots of parking. I bought clothes and souvenirs and my son enjoyed ice cream at the Pizza Inn Chicken Inn restaurant. Apparently there is a cinema too. I wish I could have gone back but it’s near Weija, a little bit out of town.
Written July 18, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Julian King
54 contributions
5.0 of 5 bubbles
Jan 2019 • Couples
This Mall doesn't disappoint. You will literally find anything you want inside this finely constructed Mall; clothes, gadgets, furniture, bedding etc. If you are in a wheelchair, shopping will be a thrill likewise without a wheelchair cos the place was constructed to accommodate everyone!. As usual, Shoprite and the Game are on both corners of the mall. NewYork sizzler is a restaurant worth grabbing a bite at on the top floor close to the movie theater. There is a roof terrace dedicated to smokers and non-smokers. A truly beautiful mall indeed.
Written February 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Danjuma O
Abuja, Nigeria93 contributions
5.0 of 5 bubbles
Apr 2018 • Family
This has to be the largest mall I have visited. It has everything. Also an enclosed play area for kids. It’s quite a drive from the city center though. But worth the drive.
Written April 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marco M
20 contributions
2.0 of 5 bubbles
Sep 2016 • Couples
We stayed for more than 3 month in the area of Boja Beach and Westhills is the nearest Mall. We went there shopping 3 or even more times a week, till we realised, that we get much better quality for better prices by going once a week to Accra City, for example to Accra Mall.

So let's tell you our experience with the shops there we went often:

SHOPRITE
A total overpriced food store which present the goods in a real nice way. Attention: check on each item you buying the expiration date, most products are shortly before expiration or are already!
Price examples: 1 single leek they ask for GHC 49. Fruits are all arround GHC 50 per Kilo and most are shortly before getting rotten. Once we bought already packed plums 750 gr for 38 GHC each and every one were rotten and not for use. Once a trail of 30 eggs; half were rotten and stinky, till we realised there should be a stamp on each egg with the expiry date, those with the stamp were ok, all the others rotten. Cheese costs 3 times what other shops ask for. Vegetables same sad story. But they have excellent wine, meat and bakery items. But over all, go there for fresh meat and wine, but for the rest choose another store which is more reliable. Shoprite at Westhills prefer to sell rotten and expired items than put them before on sale!

PALACE
As well quite expensive. A very small range of fresh food and as well in a very bad quality, not fresh and half rotten. Meat bad presented and not a high quality. The meat counter doesn't look very neat. Quite a good range of non-food article.

PHARMACY
Good assorted and very friendly staff.

WOODINS
Unique fabrics and a very helpfull staff. A must to buy there! But the shop at Accra Mall has a much more wider range.

Several cloth and shoe stores
Average near to low range staff. Some with moderate prices. If you looking for exclusive items, fancy and trendy you will not find anything at Westhills.

Electronic stores
Quite ok. But it depends anyway on the brand you are looking for. All not with a wide range. But helpfull for the little items you use daily

Houshold and decoration shop
There are 2 shops in this field. Both ok price wise and quality wise. Products are all imported. One shop with fancy staff from India.

Westhills for sure not a mall to go except you stay in the area and only for the little daily staff.

Written October 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Eunice-Sylvia Y
Accra, Ghana4 contributions
3.0 of 5 bubbles
Jul 2016 • Family
Lots of food places; music is too loud - everywhere. It can be rather exhausting just listening to it. The shops have returns policies that their staff do not follow. Every return is an argument so be prepared. There are toilets, not cleaned often enough - so don't plan on using them if you are squeamish.
Written August 3, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Makhizhnan
Coimbatore, India233 contributions
4.0 of 5 bubbles
Feb 2016 • Friends
Visited in Feb 2016 with my office friends, very good place, will love it, currently one of the best place for time pass , window shopping, multi cuisine restaurants, multiplex theatres.

Must visit place in Ghana.
Written August 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andreas S
1 contribution
1.0 of 5 bubbles
Oct 2021
We have had extremely bad experiences in this mall. The security is extremely aggressive towards white people. I recommend every tourist to avoid this mall if at all possible. Especially if you are white and want to avoid problems. For those interested, the full story follows below.

We were on our way back from a long trip on 18.10.2021. We decided to stop at this mall in the evening and enjoy dinner there. On arrival, I had to go to the toilet. On the way back from the toilet, I accidentally ran into a disinfectant dispenser. As a result, the dispenser wobbled a bit. Immediately, the first security was there, but he immediately said, don't worry, it's defective. When we wanted to go on to the restaurant, several other security guards held us back and the security chief was called. This was followed by a 1.5 hour long argument. The security then accused me of deliberately breaking the dispenser and that I had to pay for a new one. I had to pay 150 cedis. As it was an accident, I refused to pay this amount, as the dispenser had obviously been broken before. I then went to the opposite dispenser to check its condition. When I checked the second dispenser, I found that it was fixed with welded seams and the one I had stumbled over did not even have welded seams and must therefore have been broken before. This advice was not taken into account. The request to check the surveillance video was not answered either. After countless requests to check the surveillance video, this was done and I was then accused of deliberately running into the disinfectant dispenser. After more arguments and interference from other customers, we agreed that the contact details of our Ghanaian companion had been exchanged and that we could clarify this with the mall manager the next day. We then went to the restaurant and thought everything was settled. After the meal, unfortunately, a nasty surprise followed. The entire security unit blocked our way and physically threatened us. When we managed to escape to the car, we saw that our car was blocked with a car claw. A violent confrontation ensued which even required the intervention of the police. Unfortunately, since the policeman was there on behalf of the mall, he was not allowed to actively intervene and told me not to pay and to go to the police the next day.
We then had to organise 2 taxis at 23:00 in the evening, which cost us a total of 300 cedis.

The next day we went to the police, and together with the police we went to the mall. Despite everything, the security chief still insisted on payment. Of course, the security guards had already dismantled all the evidence, so it was impossible to trace the defect. Fortunately, we took photos that evening, which I was able to show to the police. Further discussions and preservation of evidence by the police followed. Later, the mall manager joined us and insisted on paying for it. At this point, the security chief still kept the surveillance video under lock and key, even though I pointed it out several times that day. When the police officer insisted on seeing it, it was also shown to the mall manager. After seeing the video, the mall manager was convinced that it was an accident and that the disinfectant dispenser could not be broken by tripping. From then on, the mall manager was clear that it was an accident, but that we would have to pay for the security and management's troubles. I mean, what the hell is this? Now I also have to pay for the time the security had to spend to accuse me of something? But despite the video, the security chief insisted that I had broken the thing on purpose.

After the confrontation on the spot, we all had to go to the police station. The police officer pointed out to the mall operators several times that their behaviour was wrong and that they would lose in a court case, but they still stuck to their opinion.

In the end, we fortunately didn't have to pay anything, but we were also left with our expenses (300 cedis). I am aware that if I had paid these 150 cedis, I would have got off cheaper. But in my opinion, such behaviour towards customers is not acceptable at all and I am glad that I didn't have to pay them anything at all, I would rather begrudge the 300 cedi's to the taxi drivers, who also don't understand such behaviour.

Up to that point, I lost a whole day of my holiday because the mall security accused me of vandalism and then I had to spend several hours at the police station. Up to that point, no one even asked me how I was, because I could have been seriously injured in that fall....
To this day, I have not even received an apology, neither from the mall operators nor from the security who were also asked to do so by the police officer. On the contrary, they secretly left through the back door after losing the dispute. We could have taken the case further to court and could have claimed damages, but we decided against that, because in my opinion it would not change the attitude of the mall operators and I don't want to receive money from someone who doesn't value his customers.

I mean, what kind of behaviour is that towards foreign visitors who come to a country to travel and get to know it and then, despite proving their innocence, make such a fuss even though they know they are in the wrong? The whole thing was simply about them seeing, oh these are white people and they have money.
In a mall that boasts the slogan "A Happy Place", the customer should be king, no matter what colour they are, rich or poor, and not just a white patsy to take money from.
Written October 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

STEPHEN N
Cairns, Australia23,313 contributions
3.0 of 5 bubbles
Nov 2017 • Solo
While staying in Accra for 2 wks from 15/11/17 to 29/11/17 and staying in my hotel close to Accra Airport some of the staff suggested I visit West Hills Mall, arranging a taxi for both directions Cedi 87.00 return on Sunday 19/11/17. Went with a friend & on first arrival the Mall looks very modern, however I personally didn't feel their were many eye catching stores or shops to write home about & somewhat disappointing considering what I had paid in taxi fares to visit the Mall. Called into a couple electronic shops & refreshments & snacks inside Second Cup Cafe. Spent around 90 mins inside the Mall before returning to my Hotel. Need I say I didn't return for a second visit.
Written January 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GinaQuaye
United Kingdom28 contributions
4.0 of 5 bubbles
Apr 2015 • Family
West Hills mall is a breath of fresh air, there is every thing there that every other mall has Cinema, food court, department stores, and evening entertainment at the food court, the only down side is the traffic leading to the mall. I went there with my family and we all enjoyed it. We will defiantly go back again
Written July 25, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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