Hard Rock Cafe Mall of America

Hard Rock Cafe Mall of America, Bloomington: Address, Phone Number, Hard Rock Cafe Mall of America Reviews: 4/5

Hard Rock Cafe Mall of America

Hard Rock Cafe Mall of America
4
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The area
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4.0
48 reviews
Excellent
18
Very good
13
Average
8
Poor
7
Terrible
2

Chad K
1 contribution
Horribly slow
Dec 2019
Was seated right away, didn't take long to see they were understaffed, had two waitress running all the tables, we ordered right away to try and hurry things up. An hour later we got our food, everything was fresh except my club sandwich that became a chicken sandwich was completely cold. I was able to see the kitchen from my seat and they were yelling at each other. Felt sorry for the waitress as obviously its a management issue. From what I could tell there was two managers, another two people seating people, and two waitress. That is a disaster in the making. On the positive note they were telling people 45-60 min wait when we were leaving, kitchen was way behind.
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

dambanker
Toronto, Canada300 contributions
Great Apppetizers! Fast Service!
Nov 2019
Yes once again the only chain that I visit while on the road. I've been to almost all the Hard Rocks in North America now, so I had to check this one off the list. Didn't realize that is is located right inside the Mall of America, which worked out ok as I wanted to see that as well. Killed 2 birds with 1 stone.

Just a short walk straight through the main entrance at the far side of the Nickelodeon World (the amusement park in the middle of the mall. Can't miss it, and we did it on Black Friday.

This one is a more modern one, I felt it lacked the real feel of other Hard Rocks as on the main floor there wasn't a lot of memorabilia on display. I did like the double neck Night Ranger guitar though. Anyways the food seemed especially good here, as we didn't have a lot of time we just ordered appetizers as they were quicker. The staff didn't lie about that either, our order was ready in less than 10 mins that day. Our server was great as was the food, so definitely worth the visit.
Written December 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

11retired
magee54 contributions
Good food
Sep 2019 • Couples
Went to Mall of America and came upon Hard Rock so decided to try it. We sat at the bar so we could watch the football games. Jessica was tending the bar. She was very nice. Did an excellent job of taking care of us. We got the Bacon Jam Slider and the Spicy Shrimp. Both were delicious. We enjoyed our meal and the atmosphere at Hard Rock. Would recommend this restaurant.
Written September 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

cat125
Robbinsville, NJ27 contributions
Disappointing
Jul 2019 • Family
We stopped at Hard Rock after reviewing menu online since we had some dietary restrictions. Upon entering, we were one of maybe 4 groups of people in the restaurant. Immediately, we noticed that the online menu did not match what was offered. We decided to stay anyway and ordered nachos as an app and several dinners. We also had an app ordered as a dinner. The nachos were disappointing. Hardly any cheese and did not seem like a real taco flavor cheese. The beans reminded us of baked beans. Slowly, we realized multiple parties who were seated after us, including a large party of about 12 were getting served while we waited. Finally received our food after 1:15 hrs. We did not complain but the manager did come over with the food and offered a discount and free dessert or a bigger discount if we didn’t want dessert. We appreciated this gesture. After we started eating, we realized the app that was ordered as a dinner was cold. To the restaurants credit they did remove the item from our bill. The waiter and manager were pleasant. Overall the restaurant is overpriced for what is being offered but I guess expected in a place like Mall of America.
Written July 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Pstrtj
Granite City, IL377 contributions
Good stop
We loved the decor. Restaurant was super clean! We went on a Thursday night and we did not have a wait. We were seated immediately.
Our server was amazing. The shrimp appetizer was absolutely delicious.
Portion sizes were very good. Food was as to expect from a Hard Rock Cafe...very tasty. Cost was moderate for the type of establishment.
Written June 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Theresa D
23 contributions
Great kid friendly place.
Jun 2019 • Family
Love their decor and food. Tuesdays in the Mall are kid day so our 3 year old ate free. The waitress was very friendly and accommodating. We eat here on our semi annual trip to Minneapolis.
Written June 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Haley H
11 contributions
Not equipped for handling small children
Jun 2019 • Family
To be in the center of the Nickelodeon adventure, they weren’t very kid friendly. Food was ok but took a long time which only causes more problems with small children. I’ve been to several hard rock cafes, and this was the least accepting of small children.
Written June 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rita T
Mission Viejo, CA557 contributions
Business event- hard to hear
Nov 2018
Feeling old but it was an unusual place to have a meeting kick off. The staff was nice, the buffet food was typical for a buffet not phenomenal but didn’t expect that. It was super hard to hear the event because people were spread up and downstairs.

Written December 18, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

SueAndy2013
Lawrenceville, NJ78 contributions
Great meal
Nov 2018
We were on a mini vacation and stopped at mall of America. Hard Rock Cafe is one of our favorites. The meal was delicious and the service excellent, We brought some pins for our family.
Written November 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

EngelkingCGMN
Cottage Grove, MN2,007 contributions
The concert from Queen Tribute Band "The Crown Jewels" was great
Sep 2018 • Family
Mercury Phoenix Trust is a charity in honor of Queen lead singer Freddie Mercury. On what would have been his 72nd birthday, the Hard Rock had a tribute concert performed by "The Crown Jewels" to raise money. I guess there are similar events across the globe. Anyway, the venue was perfect to enjoy dinner and listen to the fantastic band. It was a lot of fun.
Written September 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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