Grand Traverse Tours
Grand Traverse Tours
4.5
Bar, Club & Pub ToursDistillery ToursBeer Tastings & ToursPrivate ToursWine Tours & Tastings
About
Nicest vehicles, professional, fun, knowledgeable & extra accommodating!! Licensed & insured!! Grand Traverse Tours offers join-in wine tours and private wine tours every day of the week. Getting there is half the fun in our fleet of modern Mercedes Benz Sprinter Hightops. Our chauffeurs will get you there in luxury, safety & style. We will make it a tour to remember! Call today 231-947-7433.
Traverse City, Michigan

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(37 reviews)
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles111 reviews
Excellent
99
Very good
5
Average
0
Poor
1
Terrible
6

chaperonemom
Northville, MI32 contributions
5.0 of 5 bubbles
Jul 2021 • Couples
We booked a private wine tour with Grand Traverse Tours. Greg was very responsive and informative during the booking process. He communicated with me several times leading up to the day of the tour.

Unfortunately, on the morning of the tour we received a call informing us that our scheduled driver had suffered a serious injury and could not drive us. There were no other drivers available. Instead of just telling us “sorry” and issuing a refund, Grand Traverse Tours reached out to a competing tour company and arranged for them to take us on our scheduled tour. Grand Traverse Tours made sure they had all of our information, our itinerary and all our reservation numbers. They made sure the new company even honored the price we contracted through Grand Traverse Tours.

This act of incredible professionalism really made a difference to us as we had been looking forward to the tour for a while. Things happen in life that are unplanned and unavoidable. The fact that Grand Traverse tours took the time to make sure our plans were not disturbed speaks volumes about their company ethics. The new tour did a really good job and we made great memories.
Written July 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Matt
1 contribution
5.0 of 5 bubbles
Feb 2020 • Friends
A group of us Grand Traverse Tours for the first time this year this past weekend. I cannot say enough about Rebecca. She was absolutely amazing. Her energy and enthusiasm was a 10. She was so accommodating and attentive to the entire group. We cannot wait for our next tour with Rebecca.
Written February 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Melanie M
8 contributions
5.0 of 5 bubbles
Jun 2021
We decided to do a wine tour while on our vacation in Michigan this month. Greg was great to work with during the planning process. He was very responsive, answered all my questions, and handled our winery reservations. We chose a vehicle based on needing a van that would accommodate car seats/booster seats (the latch system was perfect in the van we rode in). Rebecca was our driver and she was wonderful! She was so personable and friendly. She took tons of pictures for us, which we really appreciated having. She also surprised us by offering to take the 3 children to find a table while we waited on our wine. She was so great with them! We can't wait to ride with Rebecca on our next Michigan trip!!
Written June 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chelsea B
2 contributions
1.0 of 5 bubbles
Oct 2021 • Solo
Grand Traverse Tours is terrible at booking your reservation. I reached out back in April to reserve a spot for a booking this fall. On their website it says request a reservation. I filled out the information, requested my date and vehicle size. From there I was corresponding via email with an associate. After that I spoke on the phone with someone from the company and confirmed my date time vehicle and number in my group. I confirmed my date and time via the phone conversation.

Nowhere on the website, in the email or on the phone conversation was anything explained about the necessary steps to confirm my booking officially (leaving a card on file, down payment or any further information) no one in the company asked me for more information to confirm my booking. I was led to believe that my booking was complete and payment was due upon arrival after the conversation on the phone in April ( for an October date)

I contacted them 5 months later a couple weeks leading up my event to make sure I had the contact information and pick up time correct. That is when the company for the first time told me I should’ve had a confirmation number and a down payment number to prove my booking.

I told them nothing of the sort was ever explicitly told to me at that time I originally sent my reservation request and confirmed my date and time and pick up with associate on the phone back in April. They continued to tell me it was my fault for not asking the right questions. He stated their associate surely would’ve told me about the booking fee if I asked the “right questions”. He continued to tell me because they get so many calls and inquiries about their tour company when people ask the right questions, that prompts their associates to remind customers about the down payment.

Not only did I send a reservation request via their website, I ask questions about date, time, pick up location, and vehicle. How are those not the right questions? He continued to explain how “businesses typically work.” He was very condescending and took no responsibility for the associate not doing their job to confirm my booking. Their company did not complete the sale or transaction, explain or confirm that I was booked or wanted to book. Clearly I wanted to book. They did say they would put be at the top of their call back list and gave me a list of wineries I drive to on our without a reservation. Thanks, but we don’t need that; we needed a DD. They also told me to call if i needed to talk to someone. I called multiple times over the course of multiple days. They did not answer. I left a message. They did not call back.
I do not appreciate the way I was treated. They did not take responsibility for their lack of knowledge of their own policies.
Do not book a tour with them.
Written October 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Caitlin H
2 contributions
1.0 of 5 bubbles
Aug 2020 • Friends
I am appalled that we paid $615 to be aimlessly driven around for 4 hours.

THE main reason that I decided to go with a tour company was for the benefit of the winery arrangements being made for us. Yet we did not have reservations at 2 out of 3 vineyards.

We paid hundreds of dollars in additional purchases of wine flights vs tastings to drink while standing around due to the fact that the vineyards were not offering tastings AND had extremely limited first come first served basis, which our “tour experts” failed to inform us of ahead of time.

Their recommended vineyards, particularly Tabone Vineyards was terrible. They recommend for their convenience. Their wine & their service was absolutely terrible.

The fact that we were then not able to enjoy a glass of champagne or wine in our vehicle, only made everything worse. This could have been reasonable given the current circumstances. However, this should have been stated FAR EARLIER than in a notice one day prior to our booked tour with no time to book with another tour company. This is WHY you book a driver.

The bus escape hatch leaked substantial amounts of water continuously throughout our trip, onto our party. Enough said.

We did not even receive the “ tote bags & wine glasses“ listed as a part of our booked tour and no compensation was offered.

Do not book with Grand Traverse Tours.

Caitlin
Written August 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GabriellaD
Northville, Michigan, United States13 contributions
5.0 of 5 bubbles
Aug 2020 • Friends
I just got back from a girls weekend in traverse city and grand traverse city tours was great for our wine tour. Rebecca was our driver and she was amazing! She was friendly, funny
organized and very professional. On our drive she gave us history of the area and the different wineries. She took a bunch of pictures for us and then while she waited for us in the bus she edited them and sent them to me. I would highly recommend this company and especially Rebecca. She made it extra fun!
Written September 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Robin D
Jackson, MI2 contributions
5.0 of 5 bubbles
Mar 2022
We had the BEST time on our Leelanau Peninsula wine tour. We had a major snow storm come in that threatened to thwart our plans. Greg was on top of it at all times and arranged for an even better tour stop when one of our planned venues canceled. Our driver, Rebecca was nothing short of fabulous. She kept us safe when road conditions deteriorated. She was fun, cheery, and took the absolute best care of us. We loved her! We will definitely book with this company again and recommend it to friends and family.
Written March 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jessica S
1 contribution
5.0 of 5 bubbles
Sep 2023 • Friends
Booking was so easy and convenient. Out tour guide, Rebekah, was prompt, kind, and engaging. She gave us great tips at each winery and went above and beyond to make our experience wonderful. Highly recommend!
Written September 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Angied21
Michigan23 contributions
5.0 of 5 bubbles
Oct 2019
I can't say enough about how amazing this company is!! They went out of their way to make sure I got to go on the tour with my friends. Truly the best! Our driver was very friendly and professional. And our tour was amazing!! I highly recommend this company without hesitation. Thanks Jerry!!
Written January 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anna K
Chicago, IL2 contributions
5.0 of 5 bubbles
Jul 2020 • Friends
They were so informational and helpful prior to our scheduled day and the main guy called me several times to make sure all was set. Day of, our driver was on time and very friendly and knowledgeable. Shout out to Charity! Loved the whole experience and would definitely do it again.
Written July 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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