Saganing Eagles Landing
Saganing Eagles Landing
3.5
About
Saganing Eagles Landing Casino & Hotel has 34,000 square feet of gaming action and a 148 room hotel. Hotel rooms feature one king or two queen beds and beautiful decor with a modern rustic design. Dine at Aerie Cafe featuring delicious breakfast selections, hearty soups and sandwiches for a quick bite. Or choose The Landing Restaurant, a full service casual restaurant. For a fun filled evening, visit Creekside Lounge with appetizers, pizza, soups, salads or special house sandwiches. Explore all the options and visit today!
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  • Richard g
    11 contributions
    First stay at new hotel per comps
    Wow! Was given the king suite without asking and it was NICE! 2 bathrooms, master bedroom and ante-room with microwave and fridge and lots of seating and fold out bed. Huge walk-in closet. Very large and all brand new. Pillows and bedding very comfortable but need seemed too hard and crowned meaning I felt I would roll off if I fell asleep, so I slept on couch. No room service, no tub or jacuzzi, no balcony nor views from the many windows except of fields or parking lots. Decor was vivid vibrant American Indian attire and such. No disappointment here just awe. Of all the casino hotels we've visited this is the tops, believe me. Casino u.s in 2 parts: old, with older slots and a few new ones, and the new adjoined with the hotel which had newer slots. Make no mistake, noone walks away a winner. Period. The casino is the downside. Too tight, ridiculously tight. Want to make money go to Detroit or soaring eagle, Saganing's sister casino in mt. Pleasant. 2 new restaurants offer small menus with high prices while the old dinner counter has sandwiches and pizza, e.t.c at better costs. Be forewarned that Indian casinos are not regulated by state and therefore can actually deny a high payout with out recourse, claiming malfunctioning machine voids such. I've heard this too many times for it to not be true. The one big hang up I have with this casino in particular is they do not have the proper sized ventilation system to exchange and circulate cigarette smoke... it just hangs in a haze all about you. It's really bad.
    Visited January 2020
    Traveled as a couple
    Written January 17, 2020
  • Rick O
    Warren, Michigan5 contributions
    Fun night @ the Casino and Newer Hotel
    My wife & I had a fun night & found the machines looser than Soaring Eagle! We were shocked to see how crowded it was in the middle of the week and were glad that we were both vaccinated. We ate @ the Landing and felt sorry for the one waitress that did a great job considering she looked all alone. Wife had sandwich which was very good, I had the the sirloin steak dinner that I would not recommend. We both held our own and had several "good hits". We noticed many other patrons also winning on this particular night. The hotel was new & very clean but prefer the rooms @ Soaring Eagle. I prefer staying @ Soaring Eagle because of the table games but overall we really enjoyed our 6 hours in the casino & will be back soon!
    Dear ricko967, Thank you for taking the time to write a review of your recent visit to Saganing Eagles Landing. I'm glad to hear you enjoyed your time at Saganing and appreciate your feedback regarding your service and meals. I will be sure to share those with the food & beverage team. We look forward to seeing you again soon! Warm Regards, Misti Houle Call Center Manager
    Written May 24, 2021
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2021
    Written May 22, 2021
  • robbiedavis42
    Fairgrove, Michigan12 contributions
    my fav casino
    I come here ever chance I get..In all my year playing there I have never seen anyone win a huge amount till the last time my husband and I were there a lady won 12,000!!! so excited for her.I have won jackpots 2x there,but I really sad that you are taking away so many of the quarter machines I don't mind playing pennies but quarters are my fav.. Only big complain I can give you is our nachos we order we gross not like the use to be :(
    Hello robbiedavis42, Thank you for taking the time to write a review of Saganing Eagles Landing Casino and Hotel! We are thrilled to hear of your wonderful experience at our resort and congratulations on your 2 jackpots. We do apologize about your experience with the nachos, I have passed that information on to the correct department. Good luck and we look forward to having you as our guest again soon! Warm regards, Stephanie Szymanski Call Center Supervisor
    Written August 19, 2021
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2021
    Written August 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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3.5
99 reviews
Excellent
34
Very good
14
Average
22
Poor
7
Terrible
22

Matt Rose
Shanghai, China66 contributions
Aug 2020
From inattentive waitresses to inept management this place is terrible. It all started when we ordered 3 appetizers which totaled over 30 dollars and then also asked for 2 side salads but they do not let you get a side salad unless you order an entree even though the side salad is an option on the menu. 2 regular prices items is less than the cost of three appetizers. So we were forbidden from the almighty side salad. The waitress continued to not pay attention to the table and even didn’t clear the plates we nicely stacked for her. She also forgot the ranch and seemed to be upset we were even here. The management did noting and this is only half capacity. Then we had to flag down the manager just to get a doggy bag and our check. She took check and card and then went and took others orders and we waiting another 8 minutes. While we waited we cleaned up the table. And still waiting on our check. I have never felt so unwelcome at a place my entire life. Boo to this place.
Written August 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear DJMattRose, Thank you for taking the time to write a review of your visit to The Landing Restaurant. I'm very sorry to hear of your experience! We pride ourselves on providing friendly and helpful service, and this certainly did not meet your expectations or our service standards. I have shared your feedback with the management team, and if possible, please feel free to contact me at the information below so I can put you in touch with the appropriate management for follow up. Again, I do apologize and we hope to see you again in the future. Warm Regards, Misti Houle Call Center Manager mhoule@sagchip.org 989-775-5677
Written August 19, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

John W
49 contributions
Mar 2021 • Friends
Well, would love to review the great food. But had the worst service (KayLee). After 20 minutes and watching her serve a lady who just sat down, we asked for are server. After another five minutes we received less than average service. I definitely recommend the landing restaurant when they say your server Kaylee will be right with you ask to sit in a different section it’ll be worth the wait
Written March 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear John W, Thank you for taking the time to write a review of your recent visit to Saganing Eagles Landing. I'm very sorry to hear of the service you received while at The Landing Restaurant. We pride ourselves on hiring friendly and helpful staff, and I apologize this was not your experience. If you could reach out to me at the contact information below, I would like to put you in contact with someone from the restaurant for follow up. Again, thank you for your review, and while I'm glad you enjoyed the food I hope you find your experience better in the future. Warm Regards, Misti Houle Call Center Manager mhoule@sagchip.org 989-775-5677
Written March 30, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ridgeroader
sterling heights MI63 contributions
Jun 2020
Just got back from a free comped Bay-View King room at Saganing. I have not been to this casino since before the hotel had opened and I never cared for the place before, it always seem crowded and the smoke was unbearable.
I have a great impression now, is this the same place? The hotel is beautiful, much nicer that Soaring Eagle. Would I pay extra for the bayview room? No, it is quite away from the resort property and over the tree line, I would probably prefer the other side because I assume it is quieter.
The new casino addition is very nice along with The Landing and Creekside dining. I could still smell the smoke residue in the old casino area but nowhere to the point you have to throw your clothes away!
I actually had good luck here and hit a handpay, and I seen others winning also. Would I recommend this place? Yes, as long as non-smoking is in place.
The Covid-19 precautions are good here, using infrared temp scans at entrances and Purell sanitizers everywhere. I felt relatively safe except for the few idiots that seem they are immune to everything and do not wear masks in the room areas.
Written June 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello ridgeroader! Thank you for your feedback and we are glad to hear you enjoyed your visit! We are happy to hear you felt safe and that the new hotel and casino floor had such a great impact. We look forward to seeing you again soon. Warm Regards, Misti Houle Call Center Manager Soaring Eagle Properties
Written June 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sheryce K
Allegan, MI31 contributions
Oct 2020
Myself and my 19 yr old daughter went twice over the weekend. The entire place is smoke-free, which is awesome! We didn't have to worry about stinking when we left. I wish all casinos were smoke-free! My daughter got carded our second visit upon entering but not the first time. They take your temp as you walk in the door (without even realizing it). It's all very subtle. Everyone must wear a mask. They follow that protocol very clearly and will remind you if you don't. The restaurant they have is pricey and not the best food. The mozzerella sticks were mush inside instead of a stick and the onion rings had a weird batter. The only thing good on the combo plate was the mushrooms. I'm pretty sure I ate a cauliflower in there too, which wasn't supposed to be in there. The waitress was very polite but the food could've been better. We did not eat at the cafe area in the other section. Had we seen that place first, we would've ate there instead of the big restaurant. We had fun at the casino and would recommend it if you like slots. If you like table games, there aren't many and they are digital, not live.
Written October 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello sherycek, Thank you for taking the time to write a review of Saganing Eagles Landing Casino and Hotel! We are thrilled to hear of your wonderful experience at our property with the non-smoking and safety protocols. We do apologize that the experience with The Landing Restaurant was not satisfactory. I will pass this information on to the chef. We look forward to having you as our guest again soon! Thank you! Stephanie Szymanski Call Center Supervisor
Written October 28, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Janet H.
1 contribution
Sep 2020
Took $200 of coin for the coin drive and only got $10 in free play whereas Soaring Eagle gives you $10 in free play for each $50 you bring in. Won't be back to Saganing any time soon.

Janet Hines
Written September 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to write a review of Saganing Eagles Landing Casino and Hotel! We apologize for the less than satisfactory experience at our resort and look forward to having you as our guest again soon! Stephanie Szymanski Call Center Supervisor Soaring Eagle Properties
Written September 14, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

New_friends_GR
Grand Rapids, MI5,718 contributions
Sep 2021
My spouse and I decided to check out this casino/hotel and stay overnight, for one night, in September 2021. We're not huge gamblers but we do enjoy going to casinos from to time and playing the slot machines (not that we expect to win much at all).

All in all, we really enjoyed our experience. The hotel was very nice, we appreciated the hot tub in the pool area, and we had fun during the short amount of time we spent gambling. Our room was on the 4th floor, and we could see part of Saginaw Bay from our room. Plus, we enjoyed having a couple drinks at the bar in the casino. We got a stay-and-play package that worked out well for us, and so we had two meals at The Landing... dinner and breakfast. Both meals were quite good.

One thing we appreciated was that the casino was smoke-free. We fully expected to be greeted with the wafting smell of cigarette smoke, but we were pleasantly surprised that there was no smoking on the gaming floor. Thank you!

It was the first time we'd had a casino/hotel experience, and we loved it. It was a lot of fun, and we might consider returning to this particular casino/hotel. It was a nice resort in the middle of nowhere!
Written September 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello New_friends_GR, Thank you for taking the time to write a review of Sagaing Eagles Landing Casino and Hotel! We are thrilled to hear of your wonderful experience at our resort and look forward to having you as our guest again soon. Warm regards, Stephanie Szymanski Call Center Supervisor
Written September 16, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

M8538FQmarkk
1 contribution
May 2021 • Couples
The hotel room was really nice. Stylish, clean, very comfortable and I would definitely stay here again.

What I wouldn’t do until COVID is over is put another dollar into any slot machine in this place. Their machines are so incredibly tight that it’s possible to insert several hundred dollars into any machine there and not see any bonus, any pay out or any sort of “win” what so ever.

If you plan on going to this casino-hotel, stay in your room. You will not win. Everyone in our group felt as if we were robbed at gun point by this place.
Written May 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello M8538FQmarkk, Thank you for taking the time to write a review of Saganing Eagles Landing Casino and Hotel! We are thrilled to hear that you enjoyed our new hotel rooms! We apologize for the less than satisfactory experience at our property. We look forward to having you as our guest again soon! Warm regards, Stephanie Szymanski Call Center Supervisor
Written May 11, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Susan
Brownstown Township, MI191 contributions
Oct 2020 • Couples
We visited the Saganing Eagles Casino on our recent trip up north and were very surprised and pleased. The Casino is very clean and well taken care of. We really were impressed with all the slot machines they have. Plus it is a smoke free Casino, which is a big plus. They practice social distancing and felt very comfortable here. We also did win some money so that’s always a great feeling. Loved it.
Written October 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Nanney12, Thank you for taking the time to write a review of Saganing Eagles Landing Casino and Hotel! We are thrilled to hear of your wonderful experience at our property with the non-smoking and safety protocols! We look forward to having you as our guest again soon! Thank you! Stephanie Szymanski Call Center Supervisor
Written October 28, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elaine5715
Midland, MI43 contributions
Dec 2020 • Solo
Room was immaculately cleaned, surprisingly spacious with lovely lighting. There was a nice selection of coffee with room coffee maker and quality Neutrogena bath products. Front desk folks were lovely. The Landing staff were running their feet off with a smile. Slot attendants very helpful. Would stay again
Written December 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Elaine5715, Thank you for taking the time to write a review of Saganing Eagles Landing Casino and Hotel! We are thrilled to hear of your wonderful experience at our property and look forward to having you as our guest again soon! Warm regards, Stephanie Szymanski Call Center Supervisor
Written January 4, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Angela G
Roseville, United States6 contributions
Jan 2021
The hotel setup is wonderful. You enter into the lobby and the registration desk is directly in front of you. The staff is friendly and swift. The rooms are spacious and clean. One of the best things for me, is it is a short walk to the casino. The casino has a good mix of old and new machines. There is plenty of room to walk around. We have eaten in the restaurant and taken a pizza to our room from the grill. We are satisfied with both. It is especially nice not to have to leave the hotel for food and snacks. This is a great getaway ... clean, convenient and fun.
Written January 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello angelagQ1499DS, Thank you for taking the time to write a review of Saganing Eagles Landing Casino and Hotel! We are thrilled to hear of your wonderful experience at our resort and look forward to having you as our guest again soon! Warm regards, Stephanie Szymanski Call Center Supervisor sszymanski@sagchip.org
Written January 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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