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Review of: fastPASS Round Trip
Wonderful round trip day trip to Mackinac Island. Unfortunately as we were late in the year, most of the eateries and shops were closed on the island. we still managed to have a great time experiencing the island and had a great breakfast at the Broken Spoke. Amanda, at the #3 dock in St. Ignace gave us so much information and tips on what to see and where to go. Sending a shout out to Amanda!…
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Date of experience: October 2020
Helpful
Response from Andrea G, Front Office Manager at Star Line Mackinac Island Hydro-Jet Ferry
Responded Nov 16, 2020
We are so happy to hear that you had an amazing time on Mackinac Island! We will make sure to let Amanda know what a great job she did!! We can't wait for you to ride with us again.
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It cost $29 if you buy in person and $27 if you buy online. The trip under the bridge is worth the extra 15 min trip
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Date of experience: October 2020
2 Helpful votes
Helpful
Review of: fastPASS Round Trip
My hotel informed me 2 days before leaving that the hotel was closing for the winter d/t COVID spike. I asked for a fullrefund from Tripadvisor an was not granted. This was out of my control and feel that I should be allotted a full refund.
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Date of experience: October 2020
Helpful
Response from agreen10315, Front Office Manager at Star Line Mackinac Island Hydro-Jet Ferry
Responded Oct 22, 2020
Hello, thank you for taking the time to leave us a review. While our company policy is no refunds and states so when purchasing. This year has most certainly been strange and we would love to have you back as a guest next spring. Your tickets are valid until October 31st, 2021. Please call us at 800-638-9892 *200 with any further questions.
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Waited in line for almost 1 hour to buy 4 tickets. Missed the boat because there was only one person selling tickets. Then waited for a boat at 11 boat didn’t come back to pick us up until 12:15. Leaving the island was just as bad of an experience. They give no refunds for boats not being on time, definitely hard to plan a trip if the boats don’t follow any kind of schedule…
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Date of experience: September 2020
Helpful
Response from Andrea G, Front Office Manager at Star Line Mackinac Island Hydro-Jet Ferry
Responded Sep 28, 2020
Hello, thank you for leaving us an honest review. Please contact our office with more details of this situation. There has not been a time this year that anyone has had to wait an hour to purchase tickets in either Mackinaw City or Saint Ignace. We can be reached at 800-638-9892 *200. We look forward to hearing more about your experience.
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Friendly staff and fun ride. Not all rides go under the bridge so ask before you book about specific times. Staff did ensure all we’re wearing masks on the trip but you could potentially be spaced closer than 6 feet. We’re being very cautious and felt safe. Just get a bike once on the island and avoid the mass of crowds.…
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Date of experience: September 2020
Helpful
Response from Andrea G, Front Office Manager at Star Line Mackinac Island Hydro-Jet Ferry
Responded Sep 28, 2020
Thank you for leaving us a review! Glad you enjoyed the true beauty of Mackinac Island. See you again soon!
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