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Mackinac Island Carriage Tours

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Mackinac Island, MI, USA
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About Mackinac Island Carriage Tours
Narrated tours of this island that doesn't allow cars.
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Hours Today: 9:00 AM - 5:00 PM
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Mackinac Island Carriage Tours
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1773Reviews32Q&A
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Ren M wrote a review Yesterday
Midway, Kentucky23 contributions8 helpful votes
It was really good to enjoy the ride, but people travelling with me were special needs (myself and my sister) and elderly (my grandparents). It was an interesting experience and some of the people that were our tour guides were teenagers and young adults, but did their job well. On one of our rides, the horses were behaving badly, because they were supposed to get the day off, so I guess it was understandable.
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Date of experience: June 2022
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VALAVH wrote a review Jun 2022
39 contributions8 helpful votes
We booked the carriage tour because we only had a short amount of time on the island and wanted to see as much as possible. Our guides were very informative and we were able to learn about the key points of interest and life on the island. We would definitely recommend the tour to anyone, especially if you only had a day or two to explore.
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Date of experience: June 2022
1 Helpful vote
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EVolFan wrote a review Jun 2022
Maryville, Tennessee113 contributions378 helpful votes
As previous reviewers have noted, their taxi service is unreliable and their operators are unresponsive. Nothing like walking over a mile back to your hotel on a Saturday night in the rain wearing a sports jacket because this company didn't show up as promised. Wouldn't answer their phone, either. They have a monopoly on taxi service on the island, so there are no other options other than walking. If you're relying on them for taxi service after 9 pm, you better make earlier dinner reservations.
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Date of experience: June 2022
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Rhett B wrote a review Jun 2022
11 contributions3 helpful votes
The taxi/shuttle service on Mackinac Island is truly awful. Firstly, the taxis and shuttles on Mackinac Island are all horse drawn carriages so speed is obviously not to be expected. However, the island is only 4.3 square miles in size and the route described herein is less than 1.5 miles from where our hotel was to the downtown area where all the shops and eateries are located. We requested a taxi from Mackinac Island Carriage Tours at phone number 906-847-3323 on a 60 degree sunny Tuesday afternoon (June 7). The ‘taxi’ never showed up. When we called to request the taxi they said they would send us a text with a driver name and carriage number of our taxi. About 45 minutes later they texted the following: MICT - Your taxi (Taxi 14) has been dispatched and your driver will be Brian. After an hour and a half of waiting I called to check on the taxi and they said the taxi had been there. I said no taxi numbered 14 had been there. They said it hadn’t actually been a ‘taxi’ but instead was a ‘shuttle’. During our hour and a half wait I never received ANY texts about the ‘taxi’ being a ‘shuttle’ and I’m CERTAIN no horse carriage numbered 14 arrived. Also, while we were waiting for the no-show taxi, several other taxis came by but none of these taxis were willing to help us. They were either ‘resting’ or were headed to other places and wouldn’t let us ride with their fares. Finally, I learned that complaining to Mackinac Island Carriage Tours is useless because it is the ONLY taxi/shuttle service on the island. Since they are a monopoly they have no reason to care about poor customer service. Hopefully this review will help some future visitor (or inspire a second company to operate there since competition is what breeds a desire for quality service).
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Date of experience: June 2022
1 Helpful vote
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ZeelandScoutMom wrote a review Jun 2022
Zeeland, MI787 contributions216 helpful votes
We have visited Mackinac Island almost every summer, and explored much of the island, but we hadn't taken a carriage tour for more than 40 years. Since it was supposed to be an overcast/possibly rainy day, we decided to take the combination tour which included a stop at Surry Hill, which housed a barn with historic carriages, Wings of Mackinac Butterfly Conservatory, and Forge a Memory. It was expensive, but it was a good way to see and learn quite a bit of island history, The carriage tours are quite busy all day. Since we stayed overnight on the island, we were first in line even before it opened!
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Date of experience: June 2022
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