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Message from Tripadvisor: This business is temporarily closed until 05/06/2021

Island House Bike Shop

156 Reviews
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Message from Tripadvisor: This business is temporarily closed until 05/06/2021

Island House Bike Shop

156 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
156Reviews5Q&A
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Morgan H wrote a review Sep 2020
1 contribution
Pete needs an attitude adjustment. It was 9:30 in the morning and this man is yelling, cutting us off, and making insinuations like we were unable to pay for a 80 bike... we were staying at the island house. I can Assure you it wasn’t the case. His behavior should really be monitored. I sat on the lawn and witnessed him speaking down to other families as well. (Who just happened to be POC as well we are a group 4 black women) No one is patroning this establishment to be disrespected. Cayce on the other hand was amazing. He was kind, professional and willing to help. We had questions about which bike would be best for the ride and he had no issue speaking with us. When is became clear that my grandmother would not be able to ride a single bike on her own he helped us fit a tandem bike so that we could still make the trip. Customer service the way it is supposed to be done.
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Date of experience: September 2020
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thedreamweavers wrote a review Sep 2020
Charleston, South Carolina102 contributions61 helpful votes
We stayed at the Island House so this was so easy to rent bikes. It felt more personal than the craziness downtown where you get off the ferry. Guys were super helpful and reasonable on best way to use the time with the bikes.
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Date of experience: August 2020
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wrldtrvlr73 wrote a review Aug 2020
Chicago, Illinois5 contributions
Wonderful experience with Island House Bike Rental. Worth walking down a bit further past the crowds to rent bikes. Cayce was very helpful and made our rentals happen despite the unexpected crowds the day we visited and he offered to fill the tires in the bike we brought along. The rental rates were even a bit cheaper than others.
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Date of experience: August 2020
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mogermain wrote a review Jul 2020
3 contributions
My family of five rented bikes here this morning. Cayce gave helpful advice without trying to be a salesman. We enjoyed a lovely ride (mostly) around the island. We were charged appropriately. What a friendly bike master he is! Additionally, an opportunity came up for me to get away from the rest of the family for a couple of hours. I wanted to rent a bike, but I was worried that I wouldn’t have it back by closing time. Cayce was still there, working by himself, and at the end of the day, he was just as helpful and accommodating! I cannot recommend this bike rental shop enough.
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Date of experience: July 2020
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Brad wrote a review Jul 2020
Chicago, Illinois25 contributions5 helpful votes
Boo! I took a leisurely ride around the island that lasted an hour and 3 minutes ... then was charged an additional quarter-hour for being truant, granted it was only an extra $1.75 on the $7.00 rental, but still, no grace period? I guess if 100 people all took an extra 3 minutes that would add up to 5 hours vs Island House making a couple extra hundred dollars. Lots of other bike rental places on the island, walk a few feet further and choose a different one (some other places give you a free bottle of water, not the case at the Island House). Boo! (no issues with the bike, friendly service)
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Date of experience: June 2020
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