We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gilbert Chocolates

Jackson, MI, USA
About Gilbert Chocolates
Gilbert Chocolates traces its beginnings to John O. Gilbert, who came to Jackson from Findlay, Ohio in 1900. We still make our candies right here in downtown Jackson using his original recipes and equipment. Register for a free tour at our website, or just drop in for a step back in time and a taste of the best Made-In-Michigan gourmet chocolates you've ever experienced!
Read more
Closed Now
Hours Today: 10:00 AM - 6:00 PM
See all hours

Gilbert Chocolates
Booking unavailable on Tripadvisor

Want other options you can book now?
Traveler rating
  • 2
  • 1
  • 0
  • 0
  • 0
Traveler type
Time of year
Selected filters
  • Filter
  • English
SharonB231 wrote a review Jul 2020
Toledo, Ohio1072 contributions318 helpful votes
This chocolate shop is conveniently located downtown. Shop is very clean and has a good selection of chocolates. These chocolates are made in Michigan. Some boxes come with a history of Gilbert chocolates in Jackson. Chocolates are delicious!
Read more
Date of experience: July 2020
ZeelandScoutMom wrote a review Aug 2019
Zeeland, MI787 contributions216 helpful votes
We stopped into Gilbert Chocolates and were warmly welcomed. We were offered to sample anything of interest. The dark chocolate orange peels were excellent. The most surprising was the taste of the sugar free Haystacks and Turtles.....amazing!! We selected our own choice of chocolates for a box. Delicious Experience with absolutely wonderful customer service!
Read more
Date of experience: August 2019
SL D wrote a review Aug 2018
Plainfield, New Jersey15 contributions1 helpful vote
Stopped by on our roadtrip across Michigan, having booked the tour in advance on their website. Free tours are offered at 10 am on Tuesdays, in the big kitchen room behind the store. You have to wear a hairnet. We saw one short video (with props) about how chocolate is made and one about the history of the shop. Gilbert's is over 100 years old and much of the candy-making equipment is the same age, lovingly preserved/restored by the owners. When we arrived a big pot of liquid toffee was being stirred with a wooden spoon, then they poured it out on a slab of cold marble. One big circle for plain toffee, a smaller circle for mocha toffee. The hot liquid was quickly spread thin, then cut into squares using an antique hand roller thingie. Everyone watching got to taste. The children who were on the tour seemed as interested as we adults were. Next, "our" toffee pieces were put on a moving belt that pulled them into small machines that gave them a chocolate base, then enrobed them in a downpour of chocolate. The machines were mostly open so you could watch. Finally each piece was hand marked (so they can distinguish the mocha from the plain). We also watched another craftsperson hand-making individual chocolate-pineapple candies. In the store out front they sold a wide variety; they say new flavors are frequently added. One local family on the tour bought turtle-like (I think) candies shaped like lower Michigan state. I individually selected about a dozen different flavors (one was key lime) of what I'd call bonbons to fill a box for a hostess gift; also bought 4 types of fudge for myself. They have blocks of several fudge flavors on display and will cut a chunk of the size you want from any block you choose.
Read more
Date of experience: July 2018
Response from Brian K, Owner at Gilbert Chocolates
Responded Aug 6, 2018
Thank you for coming! It was such a pleasure to make your acquaintance. Come again any time you make it back to Jackson!
Read more
Write a review
What was your experience like?
Write a review
Share your best travel photo
Let the world see your experience through your eyes.
Post a photo
Get quick answers
Ask fellow travelers and attraction managers your top questions.
Ask a question