Time of year
SharonB231 wrote a review Jul 2020
Toledo, Ohio925 contributions217 helpful votes
This chocolate shop is conveniently located downtown. Shop is very clean and has a good selection of chocolates. These chocolates are made in Michigan. Some boxes come with a history of Gilbert chocolates in Jackson. Chocolates are delicious!
Date of experience: July 2020
ZeelandScoutMom wrote a review Aug 2019
Zeeland, MI766 contributions212 helpful votes
We stopped into Gilbert Chocolates and were warmly welcomed. We were offered to sample anything of interest. The dark chocolate orange peels were excellent. The most surprising was the taste of the sugar free Haystacks and Turtles.....amazing!! We selected our own choice of chocolates for a box. Delicious Experience with absolutely wonderful customer service!…
Date of experience: August 2019
SL D wrote a review Aug 2018
Plainfield, New Jersey15 contributions1 helpful vote
Stopped by on our roadtrip across Michigan, having booked the tour in advance on their website. Free tours are offered at 10 am on Tuesdays, in the big kitchen room behind the store. You have to wear a hairnet. We saw one short video (with props) about how chocolate is made and one about the history of the shop. Gilbert's is over 100 years old and much of the candy-making equipment is the same age, lovingly preserved/restored by the owners. When we arrived a big pot of liquid toffee was being stirred with a wooden spoon, then they poured it out on a slab of cold marble. One big circle for plain toffee, a smaller circle for mocha toffee. The hot liquid was quickly spread thin, then cut into squares using an antique hand roller thingie. Everyone watching got to taste. The children who were on the tour seemed as interested as we adults were. Next, "our" toffee pieces were put on a moving belt that pulled them into small machines that gave them a chocolate base, then enrobed them in a downpour of chocolate. The machines were mostly open so you could watch. Finally each piece was hand marked (so they can distinguish the mocha from the plain). We also watched another craftsperson hand-making individual chocolate-pineapple candies. In the store out front they sold a wide variety; they say new flavors are frequently added. One local family on the tour bought turtle-like (I think) candies shaped like lower Michigan state. I individually selected about a dozen different flavors (one was key lime) of what I'd call bonbons to fill a box for a hostess gift; also bought 4 types of fudge for myself. They have blocks of several fudge flavors on display and will cut a chunk of the size you want from any block you choose.…
Date of experience: July 2018
Response from Brian K, Owner at Gilbert Chocolates
Responded Aug 6, 2018
Thank you for coming! It was such a pleasure to make your acquaintance. Come again any time you make it back to Jackson!